OPERATIONS STRATEGY Hardcover – January 16, 2015

VCAP framework for generating value is very useful for operations intensive businesses. Hope to leverage this knowledge fully in my operations

excellent

Great book as expected.

This book was very helpful especially during the Coursera class by Dr. Allon and Dr. Van Mieghem.

This text needs major editing as pages are littered with grammatical and spelling errors. The text lacks a clear logical flow which makes it very difficult to use the book as reference material.