Why does charging stop at 80%?

Your iPhone may pause charging at 80% to prevent overheating as part of iOS 17's temperature management. Charging will resume once it cools down, and moving it to a cooler spot can help speed up the process.

Why does the power bank get warm during use?

It's normal that the power bank may feel warm during use as magnetic charging converts electrical energy into electromagnetic waves, generating heat.

How can I prevent overheating?

To reduce overheating, avoid using your iPhone or running power-intensive apps while it’s charging.

Why is my magsafe power bank providing fewer charges than expected?

Due to a 30% to 40% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged ESR 10,000mAh magsafe portable charger effectively provides about 6,000mAh to 7,000mAh ofusable power to your devices.

What should I do if my phone isn’t charging with the MagSafe power bank?

Ensure your iPhone is MagSafe-compatible (iPhone 12 series or later), your case is under 2 mm thick, and there are no metal accessories, credit cards, or pop sockets between your phone and the power bank.

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🔌 Power up in style—charge smarter, not harder!

SMART LED DISPLAY - Real-time battery and charging status at a glance—stay informed, stay ahead.
SAFE TRAVEL READY - AI-driven heat control and NTC sensor protect your devices and comply with air travel regulations.
DUAL DEVICE CHARGING - Simultaneously power your iPhone and USB-C device—because multitasking is a must.
POWERFUL MAGNETIC LOCK - 1,200g magnetic force ensures your charger stays firmly attached—no slips, no drops.
DOUBLE AWARD WINNING KICKSTAND DESIGN - Adjustable 45°-70° angles for perfect hands-free viewing and style.

The ESR MagSafe Power Bank Kickstand combines a 10,000mAh battery with Qi2-certified 15W fast wireless charging and 27W USB-C wired charging. Featuring an award-winning adjustable kickstand, smart LED display, and advanced graphene heat dissipation, it delivers safe, efficient power for iPhone 12 through 17 series and select Google Pixel devices. Its strong magnetic lock and dual charging ports make it the ultimate portable charger for professionals on the go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.