Omni C20 Robot Vacuum and Mop Combo, All-in-One Station, Auto Mop Washing and Auto Drying for Hands-Free Cleaning, 7000 Pa Powerful Suction, Self Emptying, 3.35-Inch

Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor. What I like: -VERY easy to use. -easy to follow instructions -has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!). -color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray). -very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it). -works great on white carpet and easily transitions from my living room to dining room (which has a slight bump). -when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself. -just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch). -if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords). What could be improved: -nothing really in particular to this. -It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum. -Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor). -Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note. Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :) **UPDATE** On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.

Man these eufys are work horses. I bought this one for my mother. They need stuff from time to time, but cheap to repair and they’ll take care of vacuuming for the most part. Happy to say these robovacs can survive two toddlers growing up (kicking, dropping, RIDING!) and still working tirelessly every day to vacuum the house.

I recently moved from a small room in a "Granny Flat" rental to a larger Master Bed/Bath in a new house... As I was vacuuming my old room in the "Granny Flat", I was surprised how long it took my upright Eureka vacuum to clean the small room I was vacating. Since the Master Bed/Bath I was moving into was at least 3X the square footage of my old room, I decided to buy a robot vacuum. When I first moved in, I emptied, and thoroughly vacuumed the new room, and the Eureka picked up quite a bit of hair/dust/stuff before I settled in. I spent a lot of time reading Amazon reviews and watching YouTube reviews before making the purchase decision. I didn't need a truly "smart" robot vacuum, I didn't need a vacuum that used an App, but the the Eufy fit my needs b/c it had a shorter profile than other comparable robot vacuums and could get under my dressers/desks and assorted furniture. The Eufy arrived and it was basically "plug & play", nothing really to program except the time on the remote. I ran the Eufy and it covered the entire room/bed/bath and I was amazed how much dust/dirt/hair it picked up even after I had used my upright Eureka to vacuum the room. I programmed the remote to vacuum every morning at 10:15AM (when I am usually gone), and I came home each day, again surprised by how much dirt/dust/hair it picked up! I read another review that mentioned the timer programming was a problem, and I experienced that too. Although I set/programmed the Eufy to clean at 10:15AM, it continued to start cleaning at 10:15PM... so I just changed the program to start cleaning at 10:15PM - problem solved... it starts cleaning each day at 10:15AM... First-World Problems... I've been using the Eufy every day now for 2 months. As it continues to clean every day, the collection bin has less and less dirt/dust/hair almost every day. I come home, slide out the collector tray and empty it and brush the filters clean every day as part of my routine when I arrive home, it takes 30 seconds... My prior small room was difficult to move around in due to the amount of furniture I had crammed into it, hence, I didn't bother vacuuming very much, and when I vacated the premises, it showed. Moving into a larger space, I was determined to not have to vacuum on an ad hoc basis and let the Eufy take care of it on a daily basis, it was one of the best Amazon purchase decisions I have made. My room/bathroom is approximately 300 square feet, the Eufy vacuums the space every day, my room/bathroom is quite clean, the suction power of the Eufy does remarkably well, the beater bar and the side brushes get into almost every nook and cranny. I'd give it 5 stars except for the following: I have a carpet in the bathroom that has a few "stray" threads that stick out. The beater bar or the side-brushes on the Eufy will sometimes tangle up in these and the Eufy gets stuck, runs out of battery power and shuts down, (allegedly the Eufy "senses" this and shuts down while tangled up so as to not burn out the motors) when I get home and find it tangled up, I un-tangle it, set it back on the charging station and it works fine. Next, I have an ottoman that sits right at the 2-1/2" height of the Eufy, I came home today and the Eufy was stuck under the ottoman, apparently the automatic shut-off when it gets stuck works b/c when I removed it and pressed the start button, it immediately started back up and resumed cleaning the room. Yet despite it's really low profile and it's ability to get under most furniture, my particular ottoman is just too low for it to fit under, so it gets stuck. Those two issues aside, I love it, and for the price and how well it works in my circumstances, I'd recommend the Eufy to anyone...

I don't consider my house clean unless the floors are spotless. With 2 dogs and 2 cats (one of whom sheds enough to knit a sweater each year), my house rarely meets my own unattainable standards. Eufy gets me close. When I first fired up this gizmo, my husband stood--arms akimbo and brow raised-- wondering what sort of nonsense I had wasted our money on now. Eufy bumped into EVERYTHING like a drunken, mischievous toddler. The pets were perplexed, wondering what this strange new animal was. I ended up emptying the bin 6 times on that initial run, much to my horror. Where had all this filth come from? Eufy has gotten smarter since, yet is still foiled by the bathroom vanity, getting stuck and crying for help. She makes it back to her dock most nights so long as an errant rug or dog doesn't waylay her. She frequently gets high centered on the lip between our tile and hardwood floors. She's eaten more than a few dog toys as well. She does not get along with our French Bulldog, Jussi. He's quite mad that her name and his are so close in pronunciation. This is not helped by the fact that she keeps running into his ankles whenever he least suspects. Jussi has declared an all out war on her much to the delight of our sadistic felines who observe the goings on from far above. There's a metaphor in there somewhere, I'm sure. Pros: - excellent battery life - entertaining for pets, guests, your permenantly stoned uncle, etc. - sparkly clean floors - beautiful, sleek design - fits under almost all our furniture Cons - harasses the dog, though he does deserve it

I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design. Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs. Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning. Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone. Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue. A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far. The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms. I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity. All in all- I'm very happy with my purchase and definitely recommend it!

At first, I loved this little thing, and like many named it (Gary). It was impressive how every day it had a tray with a bunch of dust and dog hair in it. In my experience with vacuums and electronics, your product will last much longer if you take good care of it. Before going to bed, I "Gary proof" the house, picking up any random charging cables, socks, etc, and putting the dogs up so they don't have an accident streaked all over the house. I run it early morning at 2am. I empty the tray every morning, which takes less than a minute. Every week or so, usually monday morning, I spend less than 5 minutes to take the side brushes and roller off, and remove any hair/strings. This is probably much more frequently than you HAVE to do it, but with my experience in maintenance, I prefer to do it more often and regularly. He's a dumb vacuum, and occasionally gets stuck in weird places, or will grab a low hanging wire and get caught up, but it's a good thing he's dumb. We don't have true AI, so spending a ton on special sensors and algorithms to pretend that a smarter vacuum has been created, is just a waste of money. When looking at reviews for all the major robovac brands, they all get stuck occasionally and have issues. I don't care that Gary sometimes gets stuck, because it doesn't happen too frequently. A dumb robovac that runs regularly and has a decent battery life will make for a much cleaner home, and with much less effort, than vacuuming on my own. Will it sometimes miss a spot? Sure, but it eventually gets to it. Are there spots it can't get to? Yes, but those are spots that I'd have to get the hose and attachments out for anyways. Up to this point, I'd give this vacuum 5 stars. It's effective, and at a much more reasonable price than the competition. It does everything I need, and doesn't have a lot of extra crap thrown in there. So, why 3 stars then? It's not durable. There is something wrong in the design of the roller brush, or the containment of the roller brush, and it starts making a loud vibrating noise after a few months. I purchased it in May of 2018, and by August it was ridiculously loud. After a bunch of minor tests, that were already answered and then ignored in my initial email, and video I provided of how loud it was, they agreed it was faulty. Anker/Eufy sent me a replacement, after I sent mine back. They let me keep the extra accessories, such as the spare side brushes, the hair removal tool, and even the charging dock, and sent me what appeared to be a brand new robovac, packaging and accessories just like it ships from Amazon. It's now February, and the robovac is making the same loud noise again. I've done some extra troubleshooting on my own, and narrowed it down to the brush, or brush holder. As it's spinning, it's vibrating. All of the contact points are plastic. If I take the brush out, it stops vibrating. I put some thin foam tape between the enclosure of the brush and the plastic casing that holds it in, to see if the brush was causing it to vibrate. That didn't stop the sound. It's like the brush is bouncing around in it's housing. It looks like the spinning brush wears away at the casing that holds it in place. I don't see a way to repair it on my own, or to prevent it from happening again. We'll see how Anker handles the issue the second time. I'm not looking forward to dealing with it again, and I'm hesitant to recommend this to anyone else. It's important to note that I work from home, so running it during the day isn't conducive to me working. When it's working properly, it's quiet enough to run at night and not be a bother. It will randomly bump into a door sometimes, so if you're a light sleeper, it may be a problem, but for our family it's not an issue. It's only after it degrades and start making loud noises that it's an issue. If you have an empty house during the day, and it wouldn't matter if it's extra loud when it runs, then it would work perfectly fine. Edit:3/11/19 After some confusing back and forth with Eufy Support, they've replaced my 11S with a 30C and even through in some boundary strips. Initially they just wanted to replace it completely, but I was concerned that it would just break again, this time out of warranty. They offered to upgrade to the 30. After I sent it, another support rep reached out saying they should have troubleshot the robovac more, and not to send it in as they had some other tests to do and if that didn't fix it, they could fix the roller. I let them know I already sent it. I asked if they could send me a 30C so I'd get wifi as well, and I'd pay the difference. They said they couldn't ship the 30C because Amazon owned it. While waiting for my robovac to get to them, the 35C came out, and it's listed for sale from their website. I asked if that could be sent instead, and again I'd pay the difference. They said they couldn't, but they'd ship an extra boundary set for the confusion earlier. I thought they said they'd send the 30C, not the 30, so responded that would be good. They cleared it up saying they could send the 30 with an extra boundary strip or the 30C without it. I chose 30C without. They decided to send the 30C and the extra boundary strip! Way over the top support, trying to make me happy. I wasn't upset, or being a jerk about it, they were just extremely accommodating. Based on the great customer support (minus minor confusions, some on my part) I'm bumping it up to a 5 star. They really stand behind their products. I also think any future issues that may pop up can be alleviated with troubleshooting the roller brush, which should be replaced occasionally anyways.

I called Amazon again today. Explained the situation and that no one from Amazon or Eufy had returned my calls as they promised. Also after replacing the battery at my own expense it ran 90 minutes again but got stuck everywhere, made this weird ratcheting type noise every time it changed surfaces and finally today just beeped at me twice and died. Supposedly that indicates a seized brush but they all spin freely. This time I just flat out asked them to look at my Amazon account and replace it, as I'm a very good customer. New one will be here tomorrow. I'll do a separate review on that one as it took me forever to find this one again. I'll also let you know if it's a refurbished unit or not. Well wouldn't you know it. I leave a nice review and a few days later, Murphy's law rears it's ugly head. Device is 3 months old a couple weeks out of the exchange warranty and the battery is shot. Runs 5 or 10 minutes on a full charge. Called Amazon to see if since I am a really long standing customer if they'd help me out. Nope but we'll call Eufy support on your behalf and they will call you. We will also call you to follow up. I've been a customer service manager a lot of years and this is where employees can kill you. This Amazon person made me multiple promises. It's been a week no call from Eufy, no call from Amazon. You just turned 4 stars into 1 and if this is all the longer the batter lasts don't bother because the replacements are $25 to $30 bucks depending on the brand. I'm not spending a hundred bucks a year on batteries and this thing should be under warranty. After 3 days I ordered a new battery and Rosie is running again but I'm no longer pleased and the next time I'll buy another brand. If if this battery doesn't last the whole thing goes in the trash and I buy something else. I run this every day maybe the batteries won't take that I don't know. But if you're going to run it every day buy something else. This didn't last long enough at all. I wanted to wait a while to be sure I had a good sampling and could post a fair and useful review. It's been 90 days now. We have two large (bigger than standard) labradoodle puppies. 85 and 50 pounds and they're 1st generation so they shed a lot. They also, being puppies, have tore the yard up so it is basically a mud pit and they wrestle, run, and fight constantly. They put a lot of dirt and hair on the floors and in the air. We run "Rosie" every day. Yes my wife named it. It does an amazing job on our hardwood floors and throw rugs. It gets all the hair and an incredible amount of dust and dirt. What I mean by that is we can run our Dyson or the Shark Pet vacuum and then run Rosie and the chamber will be full of dust and dirt when she's done. It's almost disconcerting to know our very expensive upright vacuums leave so much behind. It also has the unadvertised ability to buff our hardwood floors. They shine when she's done and the beater brush is showing no signs of damaging the finish on our floors. I would disagree with some of the reviews and even the manufacturers assertion that it doesn't work well on dark floors. Our hardwood floors are a dark reddish brown. The device works great on them and as I said when it's finished they shine. We have agreed we will never be without one and love this device. It does everything it has been advertised to do and more. Also it is set to automatic power and runs longer than the advertised time on a full charge. We get about 2 hours and 15 minutes. We've put down an additional 6 throw rugs for the rainy snow season in the path where the dogs run when they come in and the time has dropped to around 90 to 100 minutes. Still long enough to cover everything well and more than once. It does keep going until it needs a charge it doesn't just run and go back to the dock. I've noticed in the open areas like our living room it might hit that 2 or even 3 times. The floors are like glass after that. Now for the negatives, and these are not deal breakers I'm just being fair. The dirt and dust I referred to is new to us. we recently moved from Illinois to Ohio. In Illinois the dirt is black. Here it is red or a very light brown. The vacuum gets externally dirty. It gets covered with dust/dirt and does not look good. The device is black and the dust is light colored and is readily apparent. I don't want to put it away all the time or for company so thats a problem for me and more cleaning which is not advertised so I'm mentioning it. Secondly it needs to be emptied every use or every other use. They are all like that except some of the super expensive robot vacuums so I wouldn't mention it except for my third negative. It is hard to clean from a mess standpoint. Not so much with the pet hair but with the dust. When you dump it the dust goes everywhere. Unless you have an empty trash can so you can get it way down inside when you're done the garbage can lid and sometimes the floor around the garbage can is clearly dusty from emptying the vacuum. The filters need to be removed at least every other running and they are also a big dusty mess. I also don't believe they will last as long as advertised. I have an air compressor in the garage and a hand held electric air compressor and use those to clean the filter. The foam piece I rinse in the sink. I don't think that someone without access to those tools is going to get the life out of the filters thats advertised. The device comes with a set of replacement filters and the rotating brushes. Not the beater bush though. Our unit is 3 months old. I had to replace the filters at about 40 days and tried to make them last a little longer this time but it hasn't worked out. The outside of the device is filthy. I believe this is due to the filters. The brushes have lasted longer than the suggested replacement time. They are 90 days old and still look like new. Last and has been a rare negative. The device will get stuck under things. Once I learned what the obstacles were in our home it was easy to fix. Some areas I blocked with rolled up moving blankets. I pull the chairs out from under the kitchen table to allow room for it to maneuver. If I don't it gets under there and spends way too much time cleaning and trying to get out. I'd rather it spend less time under there so it can do the whole cleaning area and have power left to do it again. I had the problem spots corrected and figured out within the first 30 days. I've read some units have a tape or something the vacuum will sense and avoid. I wish this unit had that but then again at this price point that is probably an unfair expectation. So those are the pro's and con's we've encountered. The con's are all minor irritants and not a reason not to buy the device as all of these devices are prone to these issues except one or two of the very very expensive units. To repeat what I said earlier this device has worked out so well we have decided that we will never be without one and that when the time comes to replace her we will not feel bad about spending the money for a high dollar unit as it is worth it. Time is worth more to us than money and this thing saves us a great deal of time. It does great job, has done no damage to anything, and if it weren't for the clean up issues would be a five star review. I hope this helps someone make an informed decision and I hope you buy one. It's an amazing little machine, stands up to all the reviews, and truly is the best bang for your buck in robot vacuums.

As a single father, who has a maid service come in every two weeks, I've considered getting a robot vacuum for quite some time for that gap, and was always highly skeptical, because of the mixed reviews on most, and the cost. I own two pugs, and they shed. One of them is a tiny, longer haired one, and WOW does it shed. After purchasing this item, I moved a few things in the house for the robot, only to realize my maid has not been moving anything when she cleans - there was dog fur and dust EVERYWHERE, under anything that was parked. I have a main level and a lower level to my house. The main level on my house has a kitchen, a dining room, and a living room, with linoleum wood flooring, and multiple rugs. I stood and watched this vacuum work the three rooms for the entire run (45mins to an hour?). I was extremely skeptical it would cover everything, as its travel patterns seem erratic, but I paid attention to where there were bits, here and there, and it got everything! It even vacuumed all my rugs. The rugs weren't weren't perfectly free from dog hair, but pretty close, and way better than the maid had been getting them (I assume she didn't vacuum them). The vacuum never got stuck, and didn't have any trouble getting up on a semi thick rug. It accurately noticed the lip on the small stairs, and when it was done, it found its base, and parked itself. I looked in the tray, and it looked exactly like all the pictures - full of dust and dog hair. That seemed like a pretty successful run, and I was fairly impressed. Now to the lower level. This is where my family room and one of my bathrooms are, and this has wood flooring, with an enormous, thick shag rug, right in front of a fireplace, and relatively high couches. I figured this would be IMPOSSIBLE, and would be a train wreck. There was no way it was going to succeed with that shag carpet, and it was going to get stuck under the couches. So I put the vacuum in a corner, where it had no choice, but to run over the shag carpet, all but sure it would be locked in that space forever. To my surprise, the vacuum scaled the thick shag carpet, and started vacuuming it! It was really slow, when going across this rug, but it was doing its job! This just blew my mind! Just as I expected, the robot made a b line for the couch, at an opening that it could get under, and I was sure this was game over. It was going to get stuck, beep at me, and my dreams of letting this thing run at night were completely over. It went under there, and I could hear turning, trying to get out, but hitting rails, etc. It pushed some hidden surprises out from under the couch, and it seemed to be spending a long while under there. To my surprise, it eventually found its way out, with no help from me! It even went under there a few more times, and always managed to make its way back out! I stayed and watched this thing, memorized by how thorough, and how versatile, this "dumb" robot was (it's dumb, because it doesn't map, and doesn't talk to Alexa). It made it over the lips to other rooms, and into the bathroom. It navigated away from the basement stairs. When it was done, its tray was full of tiny little rocks, or something, the dogs had dragged in, along with a mountain of dog hair. I ran it later that night, thinking there's probably more fur to be had, and sure enough, I ended up with another tray load, which means I should probably be emptying this thing daily. The only trip up this thing had, was it stopped at night, when it sucked in a shoe string from the shoe rack. I pulled the shoe string out, turned it back on, and it did its thing, and found its way home when it was done. It also has once closed the bathroom door, and ended up stuck in there - I let it out, and closed the door. I bought this on the black Friday sale... It was one of the cheaper ones with good reviews. I was concerned that I might not be getting the best bang for my buck, because there are smart vacuums out there (at least 1 I know of, that starts with a 'T') that are within the range of this one, but I think I made the right choice, because if you read the reviews, they do some cool things, but they have some major drawbacks (like falling off stairs at night, and losing their mapping sporadically). If this thing mapped, I don't think you could place it in different rooms, and have it do its thing. It would have to live in one location. I can drag this thing upstairs, and have it do the bedrooms, if I want! For being my first robot vacuum, I have to say I'm extremely impressed. I'll update this review if that changes, but I'm so impressed, I think I'd buy another one right this second, if it were on sale, and I hadn't spent so much money on toys over black Friday! Heck, maybe even a third, or fourth for every level of my house...