Logitech MeetUp 2 All-in-One USB Conference Room Camera, Compact Video Bar with Built-in AI Features, Works with Microsoft Teams, Zoom Rooms, Google Meet, and More

Bought this for small business use, decided to set it up 20 minutes before a meeting thinking 'how hard can it be?' LOL It has been 2 weeks and this thing is still not set up properly. The first issue is accessing the web based admin console, you actually have to force your BYOD past the unsecure website warnings in both Chrome and Safari (which I would be shocked if the average user can accomplish this). Once past this and all firmware updated, there are no actual camera controls. Using this device in a meeting, you can choose either 'AI features' that automatically frame the meeting (which do not work, just sat on a call in which the only other person in the room was embarrassingly cut out of the frame, they moved and the camera reframed to cut them out again). In another meeting, the camera zoomed in on one person and would not regard anyone else in the room. Then I went into the settings to shut this feature off....but it retains the last zoom / pan position! So whomever it was last zoomed in on when the feature was disabled - thats the view you get, there are no manual controls. Unless I call everyone into the conference room and stage a group photo for the AI, there is no way to get the camera to just show the whole room! Then try going to their support page and searching 'MeetUp 2'...their own search doesn't surface the product! Instead it shows you other products. I called support and they kicked me to a support team that will reach out in 24-48 hours. LOL Logitech is normally plug and play, but the MeetUp 2 is garbage.

I invested a good amount of time exploring small business solutions to enhance virtual calls in our 8-seater meeting room. Opting for this product was a great decision as it has significantly upgraded our meeting quality, but not without a few issues.It requires some effort to configure correctly, definitely far from plug and play, and it doesn't pretend to be either. Actually, it's the sort of system that will be configured as part of a larger company's set up for multiple meeting rooms with remote management, etc.I also had to purchase a USB-C 3.2 cable capable of handling video to simplify our setup to use a single cable connection for the BYOD option, as the included cable does not support video. There is also no HDMI cable included.Despite these minor challenges, the improvements in our meeting quality have more than compensated for the effort, and the absence of a device cluttering the meeting table is a definite plus. I understand future firmware updates will not only improve function but also introduce additional ones. Undoubtedly, this earns five stars.

We purchased 3 of these and all of them have been problematic. Constantly getting called in by users because the screen is green/purple. They sync doesn't connect to the cloud, constantly errors. Logitech support is useless.

Have had this for 6 months or so and use it multiple times a week for both Teams and Zoom calls. It works great in our 6 seat conference room set up, it tracks well, is excellent at blocking out background noise, is clear and easy to use. We have liked it so much we have purchased it for two of our other offices. Well recommended product.