NutriChef 5.2 Qt Electric Water Kettle, Portable, Quick Heating, 5 Liter Digital Kettle with 5 Temperature Settings, Safety Lock, Stainless Steel, 3 Dispensing Options, 8.46" x 11.2" x 16.5"

Love this hot water pot, it has brought so much convenience and joy to my family. My husband has stomach issue, like to drink hot water to help his stomach discomfort after a meal, this pot not only keeps water hot, it also boils water. We have used for almost 6 months, we just love it and couldn’t live without it. In the morning we use it for making instant coffee and hot water for tea through out the day. Also I like about this hot water pot is that it made of the highest food grade stainless steel ( my husband is a metallurgist, he knows how to tell the meta). Also there is no plastic parts exposed inside the water pot, very good and thoughtful design.

purchased this NutriChef hot water urn almost five months ago, and it has quickly become one of the most-used appliances in my home. I work from home and drink coffee constantly — but not traditional brewed coffee. I use mushroom coffee, concentrated coffee, and other healthier alternatives that all require very hot water, not a Keurig or coffee maker. I needed something for my coffee bar where I wouldn’t have to keep boiling water, microwaving mugs, or waiting around between cups. This urn has been an absolute game changer. I keep it plugged in from about 7:30 a.m. until 7:30–8:00 p.m. every day, and it keeps the water extremely hot all day long. It heats quickly, maintains temperature consistently, and has saved me a huge amount of time. I even reached a point where I just mix my coffee directly in the urn — so I essentially have hot coffee available all day. It’s efficient, convenient, and has held up very well with heavy daily use. The one issue — and why I’m still giving 5 stars When the unit arrived, I noticed a small tear in the rubber seal. I didn’t address it immediately because the urn worked perfectly, and I didn’t want to deal with returns. Fast forward about five months, the seal finally came off and wouldn’t stay in place. I searched Amazon and the company website for a replacement seal and couldn’t find one, so I reached out to customer service. While it did take some time for them to respond, what happened next genuinely impressed me. They asked if I had registered the product for warranty coverage. I hadn’t — and they still allowed me to register it five months later. They then requested very simple information (invoice and photos), and shortly after, they offered to replace the entire unit. I only had to cover shipping. That level of customer service is rare these days. I was fully prepared to buy a replacement part and fix it myself, but instead they stood behind their product and made it right — without arguing, deflecting, or hiding behind fine print. That says a lot about the company and the people behind it.

Heats 3L water ok. No on off switch, have to plug / unplug. Level window impossible to see water level, needs a light. Bay o set pots or teapots not quite deep enough, have to tilt bigger teapots to fill.

Keep Warm setting does not keep water anywhere near warm enough for coffee or tea. (It keeps it at maybe 130 F) If you want to hit Reboil (and wait 10 minutes) every time you use it, I guess it could prove useful. Since we cannot do that, it is pretty much useless. And before you snarkily say "It says 'Keep warm,' not 'Keep hot,'" every similar urn I have owned has kept the water at a MUCH higher temperature. We have returned this item.

This is exactly what I was looking for, the quality is really good. Its very quiet. 5L is plenty of water holding capacity. Its not too big either and is stainless steel so it would not rust! Its perfect in every way possible.

Used for a party and it worked very well.

extremely wonderful and economical

Ok for dispensing water but not made very well. The water line indicator is made of cheap plastic and does not work. I have to open the lid to see how much water is in it