What’s the difference between this bwt 14l and the bwt perla 15l?

Hi M4r, Thank you for your recent enquiry regarding the main differences between the WS355 and the PS15UK. Both softeners offer Intelligent Predictive Regeneration and Easy to set as well as delivering copious amounts of silky soft Luxury Water. I have highlighted below a range of the additional features and benefits you can enjoy with the Perla Silk over and above those of our popular WS355. • A modern appliance design with sweeping curves and clean white design • An icon driven multifunction back lit display for ease of set up and monitoring • Includes high flow installation kit as standard • Easier installation with ‘BWT Uniconnect Connector’ Incl. integrated By- Pass, • Tablet or Block salt compatible • Brine safety valve for added protection • Full 6 year warranty option (available at extra cost) • Can be operated on mains electricity via the transformer supplied or a domestic battery supply (not included) • Two further power sources available, Rechargeable Power Bank and UPS (at additional cost) • Wi-Fi models also available Both models are very popular and the final choice of model is simply personal preference. We are sure which ever model you choose you will not be disappointed. And you will soon be enjoying the benefits of softened water at home. If you have any further questions, please contact our customer service team on 01494 838 100 during normal office hours. Thank you. BWT Marketing Team

How much water should there be in the brine/salt tank

Dear Fatface, Thank you for your question. The WS 355 is designed to run with little or no water in the cabinet during normal operation. The level of water can be reduced in your water softener by removing any excess with a small jug or similar and emptying down a convenient sink and if the situation persists, please call our Customer Services Team 01494 838100 option 2 during office hours and they will be able to talk you through our trouble shooting guide. Thank you. Have a nice weekend! BWT Marketing team

Model ws355 how can i lower the water level in order to fill with salt without overflowing?

Dear Customer, The level of water can be reduced in your water softener by removing any excess with a small jug or similar and emptying down a convenient sink. The WS 355 is designed to run with little or no water in the cabinet during normal operation and if the situation persists please call our Customer Services Team 01494 838100 option 2 during office hours and they will be able to talk you through our trouble shooting guide. Thank you. BWT Marketing Team

Do u install it for free.?

Dear Fida, Thank you for your response. Unfortunately, we do not offer any free installations. Fitting a water softener is relatively easy and can be undertaken by most competent plumbers. We appreciate finding a local plumber in some areas can be more difficult than in others especially during the heating season when many of them are already busy. Unfortunately, we are unable to recommend individual plumbers ourselves but would suggest that visiting websites like: luxurywater.co.uk/find-an-installer/ mybuilder.com checkatrade.com Trustedtraders.which.co.uk ratedpeople.com yell.com For example, this could be a good starting point. Many of the trades people listed will already have reviews that you can look at so that you can get a feel for the quality of their work. Whilst some others will allow you to post a job and invite quotations from interested trades people. We are happy to discuss your recent experience in more detail; our dedicated customer service team is available during normal office hours on 01494 838100. Alternatively, you can send an email to enquiries@bwt-uk.co.uk. Kind regards, BWT Marketing Team

Manufacturer	BWT
Part Number	WS355
Product Dimensions	48 x 27 x 60.2 cm; 23.19 kg
Item model number	WS355
Size	14 Litre
Colour	Blue
Power Source	AC/DC
Installation method	Countertop
Item Package Quantity	1
Number of Pieces	1
Flow rate	30 Litres Per Minute
Maximum Pressure	5 Bars
Measurement System	Metric
Certification	(unset)
Special Features	Easy installation and operation
Batteries included?	No
Batteries Required?	No
Item Weight	23.2 kg

BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre

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