Robot vacuum cleaner with mop

Narwal is perfect robot cleaner but accessories are expensive.

I had always thought that robotic vacuums were silly and couldn’t work very well. I had never considered them more than a silly gadget. I happened to read a home product article that made me aware of combo vacuum and mopping robots. The Narwal Freo was recommended as a top model. I really researched this and looked at many different models with accompanying reviews. The Narwal seemed to lead the pack in customer service which was a recurring problem for many of the top models. When you’re going to drop major amounts of money on a piece of technology you want that security of knowing you can contact the company easily for assistance. I have a 1200 square foot single story home with all laminate flooring and one large area rug. I didn’t want/need a model that had a disposable bag built into the home base unit. The dust bin in the Narwal Freo is plenty big for my needs and easy to empty. I don’t have pets or kids so my home does not get overly dirty. The aesthetics of the Narwal are also much more attractive than any of the other models I considered. There’s a little bit of a learning curve in figuring out how to program for various rooms and floor types. Using the app is definitely the way to go and you just need to spend some time playing with it. Mopping the floors in my whole house took over 2 hours the first time. The mop heads are washed at least twice while mopping each room. I thought my floors were reasonably clean and I have a house cleaner monthly who mops my floors too. The mop heads spin and do quite a good job of cleaning the dirt off of my older laminate floors. The container with the dirty water after mopping is both disgusting and satisfying at the same time. You don’t realize how dirty your flooring is until you see it! I’m hoping over time the water will not be as dark. It already was better on the second mopping. I definitely had to adjust the mop to leave the floor “slightly dry” as laminate floor shouldn’t get overly wet. I was able to purchase this unit on a Black Friday sale along with the replacement accessory package at a discount as well. I absolutely HATE mopping floors! I feel like using a swiffer-like product just moves the dirt around rather than really picking it up. My floors have never been this clean. This Narwal Freo is the best home cleaning gadget ever! I’m considering getting rid of my cleaning lady as this item will really do most of the hard home cleaning for me. I hope this product continues to work well and hope for good reliability as well. I’m a single 71 yo female who was able to get the unit up and running in 20 minutes. One tip I learned is that when registering your Narwal (one of the first things that come up on the app) you enter your email on the registration page (hit send in the box below the email box) they will send you an email with the number you need to enter on that registration page. It’s only good for one minute so check your email quickly! It is NOT the number that your Narwal screen shows! You will enter that later. That was the only initial confusing part in the set up.

I recently purchased the Narwal robot vacuum with high hopes for a convenient and efficient cleaning solution, but unfortunately, my experience has left me thoroughly dissatisfied. Here's a breakdown of my disappointments: 1. Inadequate Suction: The vacuum's suction power falls far short of expectations. It struggles to pick up dirt effectively, leaving me with the constant feeling that my floors are not as clean as they should be. 2. Sluggish Operation: One of the most frustrating aspects of the Narwal robot vacuum is its slow cleaning process. It takes an exorbitant amount of time to navigate through the entire house, making the cleaning cycle inconveniently long. 3. Unreliable App Functionality: The accompanying app is another letdown. The robot frequently forgets the layout of the rooms, making it unreliable when it comes to executing the tasks I've programmed. Additionally, it often fails to return to its charging station as intended, creating unnecessary inconvenience. 4. Brush Design Flaw: The spinning brush, instead of aiding in the cleaning process, seems to exacerbate the problem. It has a tendency to flick dirt away, rendering the vacuum's suction less effective. This flaw in design significantly hampers the overall cleaning performance. I find myself constantly frustrated with its performance, and it falls short of the expectations set by other robotic vacuums on the market. I wish I had the option to return the Narwal robot vacuum - the numerous issues I've encountered make it a regrettable purchase. In conclusion, if you're considering a robot vacuum for your home, I would strongly advise looking elsewhere for a more reliable and effective option. The Narwal has left me disappointed on multiple fronts, and I cannot recommend it based on my experience.

Hi, just been reading some other reviews on Amazon and on other websites, and I don’t understand some people complaining about this robot. I live with my wife my 19yr son and two short hair cats and one long haired chihuahua in a four and a half apartment. I don’t expect any robot at any price point to be able to be perfect. I also have a iRobot j9+ self emptying vac that CAN move around objects but I still pick up all the cat toys and dog toys, I pick up anything I can to make the robot work at its best. If people think they can just leave anything and everything on the ground, well they are wrong. The Narwal works great if you just take 10 minutes to tidy up your place. I live in an apartment that has 5 rooms, just average size nothing huge at all. One has laminate floor, one has wood herringbone floor, the bathroom has linoleum on the floor and the two bedrooms have 3inch wood planks. In the hall that connects all these rooms is covered in the usual landlord approved grey industrial carpet. The Narwal is better at mapping with the laser lidar, it’s smoother going around the apartment, quieter, does NOT bang into anything, it slows up just before and kisses the wall and turns around and keeps on going. My iRobot j9+ has a little better suction but is louder and really bangs into into stuff. I also make sure that I keep the robots in good working order. Every third or fourth run I empty the dust bins on both, wipe down the robots with just a slightly moist micro fibre cloth. I take out the rollers and pull the hair off the ends and and wipe down the sensors, lastly I blow them clean with a rechargeable air gun. I get the Narwal to vacuum first then mop the floors in all my rooms. Then I take out the dirty water container to see how dirty the water is, and I did not think my floors were that dirty. I run the iRobot every second day on just the carpet, and the dust bin is full of cat and dog hair and grey dust, it’s crazy. So please don’t think you can just set them up and forget about them. I hope this helps and makes sense, all these robots are good, you just have to do some upkeep. Thanks

I have had this for almost a year. I`ll try and be brief but good. Draw backs. Does not detect anything that does not hot the infra red/lidar beam head on. So If your dog has a accident your worst nightmares will come true. I had bought a rumba a few weeks earlier and loved how it cleaned but. So when I saw this mopped and vacuumed I had to try it. Not 2 days in was in the basement when I got a notice the robot stopped. As I went upstairs my nose was filled with the most horrific smell you can imagine. My eyes watered my stomach turned and I wanted to yarf all over the stairs up to the kitchen. OMG the horror. The poor robot had dragged it entirely around the kitchen island more than 4 times. It had almost completely covered 200 square feet with dog crap. Where do I start. so went and got the mop and bucket and began mopping the kitchen. I got the robot flipped it over and just did not now what to do with myself. This thing is $1000 and I could not throw it out. So got a face mask. "Thanks Covid" and gloves and began deep cleaning the entire thing. Lucky for me I bought a spares kit when I ordered it and I needed it already. Tossed the pads, roller, filter and then stripped the robot down and cleaned every single piece with bleach and disinfectant. The fortunate thing is it stopped on the way back to the base station to was the pads. Anyway since that day I learned to start the robot at midnight when the animals are asleep and as are the family. If you leave it on the floor its going to want to suck it up. Be it socks, laces, cords you name it you need to make sure it's not on the floor when the robots on. Someone said that the robot uses a lot of water. I have found if you use freo mode all the time it will. It will wash and wash all the time. And probably do 800 square feet and need water and waste emptying. So if you want to use freo mode make sure its when your able to have someone empty and fill the clean and dirty buckets. Otherwise I set it to mop the entry way and kitchen every night and it does them both 3-4 times a week before needing refill and draining. The App is always growing and changing. Which is good. Very intuitive. Cleaning ability? Awesome. The App you can change the suction speed of the vacuum. You can change the downforce pressure of the mop and you can adjust how wet the mop is when in use. I empty the dust bin once a week. Maybe twice in the few weeks the animals shed the seasonal coats. The Soap i have not yet replaced in 8 months. Thing seems to dilute slowly. Robot needs me to clean it once a month. It gets hair in the wheel between the pads and on the ends of the brush hair builds up and needs clearing. My biggest complaint is the lidar sensor. What a dumb place to have no lip on it. When you lift the dust container out particles spill out on to the top of the plastic and its very static like and the dust just floats on top of the plastic and with the lidar spinning it attracts the dust and sucks it into the spinning cover. This got stuck on mine a few times and I had to strip it to clean it or I would have to ship it back to them. I see on the new one no changes have been made so I decided to cancel it for now. A lip needs to be added to make it less likely to pull in dust. But it's well over 200hrs of work. Paid for itself. I love coming into a clean home. Thank you.

This was easy to setup compared to others. If you follow thee simple instructions step by step it'll be off and cleaning immediately. It mapped my single story 1800 sq. ft home in about 5 minutes then it started cleaning. It got hung up on my bath mat but that could be a setting. If not I'll just remove the mats prior to it's schedule. Need to mop around there anyway. This unit is the quietest one on the market. You can work while it's cleaning. The only real noise is when it cleans its mop heads so consider that before you decide where the base station is located. It doesn't auto-empty it's dust bin so you'll have to do it after every cleaning depending if you have pets. It knows if the floor is still dirty and goes over it till it's clean. App works well but haven't set any schedules yet. I purchased a robovac last year and was so impressed with the its performance that I went for the mop too. I have pets so I have the robovac make a run first then the mop/vac finishes the job. Depending on how reliable it is will determine if it gets changed to 5 stars. Right now I give it 4. Don't go cheap as this one is higher priced by the silence and quality of work it does makes it worth it. Oh and it would be great to have Alexa integration. That's another con.