Does this shock collar have a warranty? How do I apply for it?

Please feel free at 【☏ +1-833-220-1900】✉ ▶ support@dogcareglobal.com ◀ 【EST: 9:00-21:00 / PDT: 06:00-18:00】 7 days a week. For any urgent matter, please contact us at support email Leave your name, phone number and questions you may have. We will contact you with in 12 hrs!

Is there an instruction manual? I did not get one and for the life of me cannot get the shock level off of 99.

Here's the user manual: https://images-na.ssl-images-amazon.com/images/I/C1TbFDpWiCS.pdf Please feel free to call us toll free at 【☏ +1-833-220-1900】 PDT: 06:00-18:00 OR Email us ✉ 【 support@dogcareglobal.com 】 7 days a week. For any urgent matter, please contact us at support email Leave your name, phone number and questions you may have. We will contact you with in 12 hrs!

Disappointed! The only thing I got is one remote with one collar. I'm fairly sure it should be two recevivers, what's the matter?

Thanks for your purchase of DOG CARE training collar with 2 receivers. Some of our product will be sent in two packages for delivering your order at the fastest speed. If you only receive one package, please don't worry that the other package is on the way. If you need the tracking information of another package, You could contact us at:【☏Tel :+1-833-220-1900; Email: https://www.amazon.com/ask/questions/Tx16GCZMU08ZCU7】if needed. *Telphone service time: EST 9:00-21:00 PDT 6:00-18:00 7 days a week

does the remote have a lanyard or a place to connect one?

Yes, we have, like master said, it’s on the bottom of the transmitter next to charging port. Slide the lanyard thru the slot and loop together. If you have any other questions, please feel free at 【☏ +1-833-220-1900】email us via the link✉ ▶ https://www.amazon.com/ask/questions/Tx1W0CK5757NL9F/ref=ask_ql_ql_al_hza ◀ 【EST: 9:00-21:00 / PDT: 06:00-18:00】 7 days a week. For any urgent matter, please contact us at support email Leave your name, phone number and questions you may have. We will contact you with in 12 hrs!

Material Type	Acrylonitrile Butadiene Styrene
Number of Items	1
Unit Count	1.00 Count
Item Dimensions L x W	7.48"L x 1.97"W
Color	Black 1 Pack(TC01)
Occasion	casual
Pattern	Dog
Closure Type	Snap

Dog Training Collar with Remote - Shock Collar for All Dogs with 1800FT Remote, Rechargeable Bark Control with Beep/Vibration/Shock Modes, Security Lock, Rainproof

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