dell Dell XPS 13 9315 13.4'' UHD+ Laptop, Intel Evo Core i7-1250U, 16GB RAM, 512GB SSD, Touchscreen, Backlit Keyboard, Fingerprint Reader, Windows 11 Home

I picked this up as it was on Amazon Warehouse Like New for a good chunk of change off. It's light, feels & looks premium BUT it can be noisy. This is easily rectified though by removing certain bloatware off the laptop or disabling it at start-up.

I bought this product well in advance of Christmas to give to my daughter. When she opened her very expensive gifts it failed immediately. The battery would not hold a charge even though it said it was 95% charged. We contacted Dell tech support. The process is tedious you need to complete frustrating diagnostic reports even when the issue is obvious. When they eventually agreed that the issue was the battery they refused to provide a direct replacement laptop because the product was bought more than 30 days previously. I explained it was an out of the box issue and was told very firmly that the only option was a repair. By now I have wasted hours of time running diagnostics waiting for callbacks that never happened and then even having to chase the engineer appointment and my daughter not only has had no laptop for school but also now has a faulty product that may well fail again. The manager who eventually called me did not listen or show any care for the situation. My advice choose a manufacturer who has cares about their customer and takes responsibility for an out of the box failure! And if you do choose Dell please do a full check as soon as it arrives because you can’t trust that it will function even when you have paid over £1000!

This laptop's fans are excessively loud, and this is incredibly annoying. The true battery life was under 5hrs, which makes it insufficient for essay writing etc. without a power bank or socket. The item was advertised as 0.7kg, but in fact weighs nearly 1.2kg. This was why I purchased this laptop over an alternative, and so I was very disappointed. The setup was relatively straightforward, though this did still take several hours as the software delivered on the device was so outdated. Overall, quite disappointed.

Great little laptop, perfect keyboard, great screen and nice and fast. The build quality really is exceptional. Got mine with £300 off in the Prime day sale.

Working well as expected.

The most reliable and fast laptop, amazing screen quality and great battery life

Wasn't my first choice of laptop, but absolutely blown away with how efficient and ergonomic it is. Everything I could want in a laptop, so so pleased! Great battery life, quiet, keeps cool, super light and sleek, uncluttered desktop. Love it!

Bought this laptop hoping it woudl have a good battery life. Unfortunately it is really bad. I've had it for a year now and it lasts about an hour. The webcam has also stopped working. The colour makes it difficult to see the keys on the keyboard. I wouldn't get this laptop again