Venustas Unisex Dual-Control Heated Jacket, Water-resistant Heated Coat for Women and Men with Battery Included

Great customer support! I received this jacket for Christmas and loved the color, size, fit and over all quality. It just felt well made at first touch. Unfortunately, there was no battery pack included in the package. I reached out by email to Venustas customer support Christmas night to let them know I was missing the power pack and an email was waiting for me when i woke up the next morning. They asked me to confirm my item #, address and phone number and promised a replacement battery would be in my hands by 12/31. As promised, the battery arrived and now my jacket heats up perfectly. The great thing about this jacket is the number of heating elements in the front and back. The collar even has a heating element and it is a game changer!. Love the jacket. Very much recommend Venustas, and can speak with first hand experience about their high level of customer support and service.

I've been using this jacket every day for two weeks, at varying heat settings. At 70+, I have arthritis in several joints and feeding the horse in these cold temperatures is not easy. With this jacket I am very comfortable not having to wear layers of clothing, and don't experience the bone ache I would normally feel. I am so happy with this purchase. I've needed to only charge the battery once so far and it didn't take long to charge to full capacity. In the mornings, I turn the jacket on at the highest setting while dressing, it's nice and cozy when I put it on, and need to turn it down before I return to the house as I get too warm! It is light weight and not too bulky. I would highly recommend. The only complaint is it has a one-way zipper...it would be better to have a two-way to facilitate bending over, squatting to pick things up, or just sitting.

I’ve owned this jacket for almost a year, and it’s hands down my favorite purchase of 2025. As a softball mom and a bariatric patient, I struggle with regulating my body temperature, and this jacket has been a total game changer. It kept me warm through long, cold softball seasons and chilly winter days. The battery lasts for hours even on the highest setting, and the jacket is surprisingly warm even without the heat turned on for milder days. I sized up to allow for layering, and as I continue to lose weight, I already plan to purchase another one and pass this one on to my husband. Excellent quality, reliable warmth, and absolutely worth the investment.

I just bought two of these heated jackets, one for my wife and one for me. Reading the comments we both ordered a size up, which was a good choice. I'm generally an XL/2XL, but I ordered a 3XL and it fits perfect. Same for my wife, usually a medium and the large fits fine. One strange thing is the two coats came with different battery packs. Mine has what appears to be a larger, older style battery with a 4 bar battery life indicator, wife's is newer and has a digital readout of remaining power on the side. Both work, though, but seem to take quite a while to charge using the included power brick. (edit - My jacket came with at 4800 MaH battery, wife's came with a 5000 MaH.) Jacket is well made. Polyester shell, with a reflective interior that will help retain both your body heat and the heat from the coils. The coat also has polyester filling, so don't expect a feather down warmth for this jacket. Hood is removable, and disappointingly does not have any draw ties to cinch it tight. If the wind blows hard, the hood is coming off your head. As I've just received it, I've only tested it for a few minutes so far. It heated up quickly and became too warm to wear in the house on high. So it should be good out in the cold. If anything changes in dependability or build quality, I will update this review. Edit - The other strange thing is that the coat's zipper is on the left instead of the right. Even my wife thought this was strange. Zipper works fine other than that.

The jacket looks and feels well made. Feels warm just as a jacket without the heat. Feels very comfortable. Waiting for the colder weather to return to see how long the battery will last. The jacket warms up great. For me it will be for farm work where I will be out in the wind.

I bought three of these jackets about 5 years ago, and they were great and so was support (replaced a bad battery, and a malfunctioning jacket controller) So when I saw that they had a newer version with a heated collar I gave my jacket to a coworker and bought the new one. BIG MISTAKE! what used to be a great jacket and awesome customer support now is horrible. My jacket turns it self off intermittently, sometime it will work grate, but most the time it turns off between 15 and 20 minutes you have to restart the battery and turn it all back on just to have it fail again. When I sent in a warranty request they told me to video the issue, how do I video an intermittent failure. I use mine to stay warm on my motorcycle, it is worn under a rain jacket. I spent two days trying to video a failure. which is basily the lights going out. To have the company tell me the video was not good enough. expensive mistake buying from this company, it is a shame that their products and support are trash now they were a great company. The first time I bought from them one of the three jackets had a bad battery, I sent it back they sent me a new one, after two weeks a jacket controller (buttons on the chest) quit working I sent it to them they sent me a new one. This time after three days they asked me to send them video proof, I spent three days trying to capture a failure when I did they told me it was not good enough proof, to try again. and every few weeks I get and email asking if the problem was resolved, NO, no it was not. but they do not care. just keep asking for video proof. BUY FROM SOME ELSE what used to be a good company is sadly now trash.

Great jacket! Love the heated collar! Warn without the heat turned on. The only thing that I don’t care for is how it switches to a lower temp in a short amount of time.

Great buy for my dad. Loves it, fits great, warm in all the right spots, zippered pockets, quality material and battery life is supreme!

I bought one of their vests 2 years ago. Fantastic product...lifesaver in extra cold weather...just got the jacket...same high quality and I like it...one tiny flaw...there is no drawstring at the waist, if it had one this would make it perfect.

I bought my jacket in September but didn’t get a chance to actually use it until November. Canadian winter as expected was harsh. Right off the dot, the jacket was really helpful. It was very efficient and did a great job at keeping me warm on the job. I work outside so the jacket is well loved. I had issues with my battery after 2 months of use. Just like any other product, I guess there’s always that one off from a batch and unfortunately I got that one off. But fortunately for me, Venustas offered such a great customer service and was quick at sending a replacement of the battery. Their customer service is exceptional and they offer great warranty coverage. Been using the jacket for 5 months now and I’m enjoying every bit of it. I would recommend this jacket to everyone!

I really wanted to love this jacket as much as my original heated jacket (from a different brand) but it fell short for me in a couple of ways. The positives: The jacket overall is warm even without the heating turned on. Battery life seems okay to me as well - I wear it a few times a week with the heat at medium for about 15-45mins and I find that I will need to charge it by the end of the week which I find acceptable. The winner for me though is the neck warmer. It gives you that melty feeling when you're cold and someone wraps a warm blanket fresh out of the dryer on you. The negatives: The pocket warmers aren't that effective. I feel like I really have to focus to be able to feel the heat on my hands but even then, sometimes I'm wondering if I'm just imagining the heating sensation. I don't love that there are two buttons for the heating elements. I get that it's so you can control separate sides but if I want everything on, I have to hold down one button until it's on, and then repeat with the other. It just takes that many seconds longer to do this. I also tried holding both buttons down at the same time but whichever one you just happened to push ever so slightly faster will be the one that turns on. I would have preferred one button that cycles through the options but maybe that would be too complicated. After wearing it once or twice, I consistently get these pieces of white fluff peeking out of the jacket. It looks like a small harmless piece of cotton stuck to the jacket, but when you pull on it a super long piece will come out. See pics for examples. If you're new to the heated jacket world, this is totally fine. If you've had a chance to try others then you may find that this one falls a little short.

Very light and keep warm, great customer service too!

I would like to say it is perfect, but it was dead out of the box.battry won't charge at allit shows 75% cargedbut won't power the coat, won't charge any further no matter how long I leave it plugged inbwen plugged in for 2 hours now and nothing not even a flashing charge light. The coat itself is nicely made no messy stitching seams are all nice zipper works smoothly, it just didn't heat up, after going through the trouble shooting video I suspect a bad battery. I contacted customer support as soon as I figured out it wasn't working waiting on a reply. Seller is sending me a new battery. I was able to power up the coat with my sock battery, but they are only 5V not 7.2V so heat wasn't getting to its full potential but more than enough to keep the damp chill away.