I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

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Specifications

Material Type	Polypropylene (PP)
Shell Type	Hard
Item Weight	6.5 Pounds
Size	2-Piece Set (21/28)
Item Dimensions L x W x H	31.1"L x 20.95"W x 13.78"H
Color	Black
Pattern	Solid
Subject Character	Sports
Theme	Modern Travel
Number Of Pockets	5
Handle Type	Telescopic Extendable Handle
Number of wheels	4
Number of Sections	1
Water Resistance Level	Not Water Resistant
Number of Handles	1
Is Autographed	No
Strap Type	Stretchable
Wheel Type	Spinner
Lock Type	tsa
Capacity	48.71 Liters
Additional Features	360°wheels, TSA Lock, Lightweight, Expandable, Telescopic Handle

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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