Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

Hot– Heats up quick. From room temperature to scalding in about 10 minutes. A ‘how hot?’ temperature dial would be preferred. [Perhaps for the next-level-up version, rather than this: the basic model?] As default-set, I need to wait 10 minutes for my tea to cool enough to drink. Using a kettle, I do not let it get that hot: do not want to burn my tea-leaves. Cold– Yeah, it is cold. But, I don't like cold water. So I never turn on Cold, unless I am expecting guests who might prefer that. [Which I then shut everything off again when they've gone.] Perhaps it is a bit too cold? Perhaps a ‘how cold?’ dial would be pertinent, for the next-level-up version? Again, I am not expecting perfection/exceptional at the cost of ‘cheapest available.’ Temperature Conflict– All the internal tanks are interconnected within the fountain. [They all drain into Cold: but perhaps that's just the slope of my floor dripping it that direction, when powered off?] So, if Hot is left on long enough (3+ hours), the heat starts seeping over into Cool and Cold. Hot left always-on requires Cold to then be always-on too: lest you want your Cool to be warm, and your Cold to be tepid. [Leave it to engineers to expect end-users to turn (and leave) everything on, as the only way for it to work ‘properly.’] So then I must question whether that means Hot and Cold are constantly fighting over temperature, the battleground being within Cool, wasting how much electricity? Noise– I keep the entire thing Powered Off most of the time, preferring my drinking water at room temperature. I have the fountain wired to a switch, turn it on only when the water is running low, to prevent hearing the pump run every time I get a drink. It is not terribly loud, but unnecessary to hear. As it stands, given the volume of water the internal tanks store, I only need to power on the pump every third day or so for my drinking water. [Takes 90-120 seconds to refill.] If left on, there's always a high-pitched ‘eeeee’ noise. I suspect that would be the pump keeping itself primed. In a busy house or office nobody would hear it, but here alone in the woods, where one can hear everything, the sound grates on the nerves. Potential Problem– This fountain keeps pumping nothing, does not auto-shut-off, when the water-bottle runs out. The longest I left it ‘huffing air’ was 20 minutes, just to see if it would stop, as I didn't want to burn out the motor. So, what happens if you get a drink on the way out the door in the morning and thereby it runs out of water? Will it keep pumping nothing all day? I suspect that would kill it. Overall– Excellent. Looks classy. Works well for what it was designed. Five Stars. Would buy again, recommend to others.

Love this thing! Works great and I love that it has a cool option! The quality is awesome and I would definitely recommend it to anyone who wants to have great cool, cold or even perfect temp hot water on tap 24/7. The only downside is that normal water everywhere else doesn’t taste as good as the fresh water that you get from this. Easy to set up. Fits a 5 gallon container perfectly. Water comes out great. Love this so much. Really a must have.

I am so delighted with my Avalon Water Dispenser! I was tired of purchasing plastic water bottles and needed a better solution for drinking water in my home. I have been shopping around for the right water system and decided to purchase this one. It has been one of the best decisions made since moving in. Here are some of the benefits I am able to experience from my water dispenser. It has 3 water temperatures to select from: Hot, cool, and cold. the cold water is nice when you want to have ice cold water and the cool is more of a chilled temperature. I originally thought it would be room temperature, however it is chilled. I especially like the safety feature of the hot water. I have god children that visit and I can easily turn off use of the hot water feature from the back of the dispenser when they come over. The dispenser boast several additional features that I enjoy like a night light which turns on easily from the back left side. I utilized this just last night as I got up to get a glass of water and didn't have to turn on any lights to do so. Other features I like is of course the bottom loading water feature, which eliminates any chance of accidental spills and heavy lifting. I was able to easily do it on my own with very little effort. For the water dispenser to do so much with regard to different temperatures, it is very quiet. One of the best features is just how easy it was to start using it straight from the box. I only had to position it, place the drip tray in position, add my filled 5 gallon water bottle and plug it in. As a bonus the drip tray has a red floater ring in the middle that will serve as your guide when there is too much water and time to empty it. A totally useful low tech solution I like! Special note for hot and cold water is to turn the switch in the back right side to the on position which is in the “I” position not the “O” position. It takes no time at all to start enjoying both the hot and cold water. Here is another special note: When you switch on the hot water button in the back, you will see a green light in the front. That means the water is not ready and when the light is gone, you are ready to enjoy your hot water. I point that out because I thought it was a little confusing to not see the light as a way to know it is now ready. One thing to note that some may be wandering is that it does not come with a water bottle. The dispenser can support either a 3 or 5 gallon water bottle. I decided to go big and use a 5 gallon. I recommend having a spare on hand for easy refills without interruptions. I highly recommend The Avalon water dispenser and know you will too.

Update: The company contacted me and wanted to replace the water dispenser. They mailed it out the same day and sent me the tracking information. It works amazing just in time for thanksgiving. What amazing customer service. We were really happy with this water dispenser when we first purchased it—great design, worked well, and was exactly what we needed. Unfortunately, that didn’t last. Just under two years later, the cold water stopped working completely, and shortly after that, none of the dispensers would work at all. I contacted the company and followed all of the troubleshooting steps they provided, but nothing fixed the issue. In the end, they told me that because it was past the one-year warranty, the only thing they could offer was 25% off a new unit. For a product that didn’t even make it two years, that was really disappointing. I wish the quality matched the price, but based on our experience, I can’t recommend this unit.

Be careful here. The warranty/guarantee does not apply to purchases outside the US and Canada.

Water doesn't cool, only hot and room. Hot is very hot which is great. Sent it for repairs and was told it's a compressor issue which is another AED 650 all in all. Really nice water cooler, sad that it doesn't actually cool water.

Great addition and replacement for our previous cooler that made it 12+ years. Here's hoping this one does as well. Enjoy having the 3 dispensers instead of just 2 ... a lot of the time the container has ice in it already so no need for the chilled water. We don't use the hot water. Easy to setup, and the jug wand seems robust. Been through 15-20 jugs so far with no issues. Very happy with purchase.

Received with wrong power supply 110V/60hz which is not suitable for Europe! Quality looks good in general and customer service team are very good.

Ho scelto questo prodotto per la buona valutazione. Il prodotto è arrivato difettoso. Il rumore è molto forte, è impossibile parlare nelle vicinanze. L'acqua fredda non entra. Inoltre alcune parti in plastica sono rotte. Ho provato a restituirlo due volte. E ogni volta bisogna pagare la spedizione negli Stati Uniti. Ma entrambe le volte la merce mi è stata restituita dalla dogana. In conclusione, merce rotta. Meno il prezzo. Meno 250€ per la spedizione. Finalmente l'ho inserito. Ha funzionato per due giorni. Ed è esploso. Fate attenzione quando acquistate questo prodotto per l'Europa. Non lo consiglio!