Masterbuilt40-inch Digital Electric Vertical BBQ Smoker with Side Wood Chip Loader, Chrome Smoking Racks and 970 Cooking Square Inches in Black, Model MB20072918

I purchased this smoker for my husband who had recently seen one at another barbecue. We really like the multilevel cooking the ease of setting the temperatures and cook times. Another great thing about this smoker is the use of a small amount of wood chips versus the larger pellet style grills, making it far more economical. It does require a little bit of assembly, but the packaging was very secure and overall the unit was very protected in its box. We have used it several times and always looking for the next recipe to try. The price of this smoker is also very economical in comparison to the larger more advertised pellet grills and produces quality smoked foods that all will enjoy.

Since it arrived, in late May. I've managed to smoke 3 or 4 briskets. But only after switching to using pellets in stead of wood chips. Pellets burn just hot enough to add to the temperature. With wood chips, and the smoker set to 275 degrees (the maximum this can be set to), it would struggle to get to a temperature above 200. With 3 different ambient temperature probes, all of which were within a few degrees of each other... so I trust them more than the Masterbuilt builtin one. Once did the forbidden thing and tried wood pellets from a pellet smoker, in this one, the temperature managed to get to just above 230 degrees, set at 275. That's JUST barely above normal low and slow temperature of 225 degrees.Two of the briskets turned out very good, the other two? I couldn't get the smoker hot enough to get past the stall point at around 160 degrees fast enough, on wrapped in foil at the stall, the other in butcher paper at the stall. They both turned out extemely dry even spritzing every 15 minutes with apple cider vinegar and water. The temperature control is NON EXISTENT. The two that turned out good, were because I wrapped early, at 140 degrees and bypassed the stall at 160 to 170 altogether. BUT... that meant only around 3 hours of smoke infusion, reducing the already questionable smoke flavor even more. I'm smoking my final brisket on this smoker. Which I don't have one single prayer for. It stalled at 172 degrees, already wrapped, and stayed there for the past hour and half, finally just now rising to 174 degrees. The smoker is set at 275 degrees... and the top vent is closed down all I can close it to, and the ambient temp is only 198 degrees.I can already guarantee it's dry as a bone and tough as nails, but I'll pull the brisket at 175, to try to salvage it. I just can't anymore after this. Briskets cost too much to take the chance on having it ruined by shoddy workmanship.I have ordered a pellet smoker from one of the other brands of vertical smokers. and a smoke tube for pellets to add smoke flavor since pellet smokers are notorious for not producing as much.I can't, in good conscience, recommend this smoker. Absolutely not. And this is the second Masterbuilt I've had. The first one was ok, but it only had that electric skillet temperature dial on the side, and not removable wood chip replacement tube. So you had to open the door, take out the wood chip tray, fill it, and then open the door again to put it back in, losing every bit of heat.sa

I had to wait a couple of months for this as a different one I ordered was "lost" at the Amazon station near me. It was worth the wait. No standing around my gas smoker, juggling the temperature, just set the temp and time. I usually fill the chip tray when I first turn it on then use the side hatch to add more chips if I want more smoke. It has been sturdy and trouble free and the optional cover fits like a glove. I've made chicken, ribs, Boston butts, back bacon, and my favorite , deli quality pastrami. The chrome racks clean easily and I couldn't be happier

Electroanic panel broke fast, pats available on Amazon. Other than that it does a good job.

I got myself one of these last spring and liked it so much I bought one for my oldest son and he loves it like I do mine.

Upgraded to larger size for my son and he loves it. Fits full rack of ribs on a shelf and larger turkey too. Consistent strong heat maintenance. Love best not using any chemical treated pellets, but actual read wood chips with natural flavoring from the wood bark. This keeps the heat well that no longer need the thermal blanket. Best of all comes with the wheels attached so easy to move in and out of garage or storage sheds to keep from looking more dirty of weathers. Everyone loves anything smokes in this better than anything made in the expensive chemical pellet Trager smoker too !.

Temp on control panel was at 220. 2 different internal thermometers were set up: 1 remote and 1 wired. Each measured temp at 155-160. Increased temp to 275 (max) on control panel for 2 hours. Internal temp never reached 225 verified by additional thermometers. Have been trying to register smoker on MB website, but website will not accept info (it keeps telling me my first name is required, even though it is in the system, really???). Additionally, chat is never anything but robot that asks questions and states someone will reach out to me with a ticket number. This has not happened yet after entering info 3 times with the robot. I would not recommend this product AT ALL. No way can you smoke anything without reasonably consistent and/or reliable temperature control. Giving up on Masterbuilt and initiating return and refund.Update-never heard from anybody regarding return/refund. Never received ANY ticket #. I have attempted to use this smoker multiple times because it looks like I am stuck with it. Today 5lb Pork Butt. Smoker setting 275 for 11 hours so far. Meat temp only 178 because this POS does not create any heat. 275 setting, 3 different brand thermometers never went above 210 even though the settings were maxed out at 275. DO NOT BUY THIS SMOKER!!!!!!! SPEND YOUR MONEY ON ANOTHER BRAND!!!***UPDATE*** I will say Masterbuilt did respond and provide a new control panel and heating element. These have been installed, and it made no difference. Tried to smoke a small boneless turkey breast, but internal temp of smoker NEVER got over 198. I really wish I could say the problem was solved. At this point, I am looking for other options from other brands.

My grabdson just loves this! We eat very well because he is anxious to try new recipes to smoke!