The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company Hardcover – Illustrated, January 15, 2020

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company