On-The-Go Guardian

In June I suffered an ischemic stroke. I spent a week in the hospital and came home with a lot of fear.Just one week prior, my husband was across the country on business and my kids were with their father. I had been by myself.Had it happened when I was alone, I’m not sure what would have happened. So I feared the next time....if there was a next time. What if he was at work and the kids not here?With this product I don't have to worry anymore! When my stroke happened I was really too out of it to look for my phone and make a call but I could have pressed a button. That is what makes this so perfect! It is on me so it really is as easy as a button press.Not only will they call 911 but then my husband as well. And it’s affordable too!And you can have it in a lanyard around your neck or on a belt clip for times you may not want it to show.It’s also water resistant so I can have it with you by the shower!It was easy to set up and the staff I spoke to on the phone was so friendly! This has given me such a sense of security! If you have elderly parents or a medical condition yourself, I highly recommend this!

Got this device for my grandfather after he'd had a fall. I wanted him to be more protected in case he ever has a worse fall or another problem and needs help immediately. My mom and I helped him set up the device and it was very easy to call and set up service and have the device activated. The only issue we had was that it took a little bit for the info to enter their system, but as soon as the device was fully charged and we called customer service, they were able to figure it out and set it up! It makes me feel so much better to see my grandfather wearing his on-the-go medical guardian every day so I know he will be safe wherever he is.

We purchased this device and had high hopes. Which were quickly dashed. We called to set up device upon receipt. We could not hear the emergency operator on the device and the response time is not fast. So I said to the customer service representative that this was not a device that would work for us. She transferred me to someone to cancel, the next person I spoke with said "that device doesn't work" with certain phones but she could set me up with a replacement device that would work. For a greater cost. I was immediately suspicious. We never received the replacement device, Amazon issued a refund for the original device. Medical Guardian continued to attempt to charge us for the new, more expensive device that we never received and didn't want. I called Medical Guardian to tell them that we had returned the original device and that we had already received a refund. I asked them to stop trying to charge us for a device that we returned or a second device that we never received. I was then transferred to someone called Mr. Fixit (not kidding) who said that he would immediately stop attempts to charge us. We have now received a letter from Medical Guardian saying that they are going to charge us $350 for the replacement device (which we never received and never wanted). Exploring all legal options. I told Mr. Fixit that if they didn't stop trying to charge us or contact us, I would post a review on Amazon (which I hadn't done up until this point). So here is that review. DO NOT BUY OR USE MEDICAL GUARDIAN FOR ANY PURPOSE.

To a point I hope to be able to use this. When u get medical Guardian wireless device, you must call to activate it and choose payment plan.Seems simple enough but then things got difficult. Guide says to charge for 3 hrs until device light turns red.Then it says to press side button to get battery status...OK or needs charge. U can't do it with finger. I had to use end of metal spoon to press.I told rep thati had a fall and that's why I bought this. She said this was not fall detection. I said I just want to call 911 for assistance. I also want this for the gym shower. I'll update if I do have to use it.

Unit was easy to setup and trial run with customer service. I was at work, the operator called and said mom fell and they had dispatched the ambulance. Once I got to her house, she had slipped off the couch, hit her head on floor, couldn't move and there was blood. So in my mind for the cost of the unit, it just paid for itself. Battery life is good for about 28-30 days so far. I'm pleased with it.

We ordered this for my grandmother. It’s a similar version to the Medical Guardian pendant my husband got for his grandmother, but newer. We were more than happy with the service and wanted to stick with the same company. Setup was simple, we tested the system and got an operator immediately. The battery life appears to be great, as it’s been more than a week since we initially charged and there’s no indication the device needs a charge yet. We’re satisfied that this is a medical alert system we can rely on.

This is just want I wanted for peace of mind. The people who answer are very polite and professional. When I called as part of the set-up process, they also gave me a lot of good information that really helped. The best is that Amazon gives a year free service, which normally costs almost $37/month. That makes this the best offer you'll find.