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Not a fan of foam anything, nevermind a pillow. Had been doing well with buckwheat husk pillow for years, including keeping me cool and dry headed in the heat and humidity of a MN summer. This year began to wake with sore head and neck and generally not rested in mornings. I tried a number of pillows with different fillings but none gave me the comfortable sleep I craved apart from a memory foam pillow. I am a side sleeper so I found if I pushed in this pillow to make room for my shoulder it was comfortable, although by morning my head/neck was not supported since it wasn't a "moldable" pillow. I searched again and found this one. Made with a indent to fit my shoulder when lying on my side. Comfortable from the first night. Found there was a strong smell from it for first few days. My other dislike of foam is it makes me hot and sweaty, especially during summer. This pillow has the cooling gel on one side, which was cool to the touch when it arrived and when I laid my head on it. It's winter just now so I don't need to use the cooling side, it is comfortable, no neck/headache issues so far- had it for about 2 months now. I have not experienced summer with it yet so don't know how effective the cooling side will be but for now I have to admit it's a comfortable pillow. I put a regular size pillow case on pillow.

This the first comfortable pillow I've found for a side sleeper. The cooling gel is amazing! Best pillow!

I purchased this pillow because I had a similar one that lasted me for years. Unfortunately I decided to jump on a TikTok trend and try laundry stripping. When I put it in the washer to rinse, the pillow ripped in half. When I went looking for a new pillow this one seemed the closest to what I once had. It’s pretty comfortable and it works as a pillow just fine but the cooling gel isn’t as cool as I would like. It’s also not as thick as I expected, a little bit thin but overall a pretty decent pillow. I decided to keep it, will probably give it to my husband if I find a better one in the future. He’s only ever had basic feather pillows and couldn’t stop singing praise about this one.

I bought this because I had neck surgery and I need a neck hole in my pillow. My "old faithful" is old and I needed a new one. The reason why I am giving it 3 stars is because of the strong smell. I have put it outside and even used dryer sheets to try to get rid of the smell. After a week I still can't sleep on it. It has gotten better but the smell is just too strong and I can't sleep with it yet. I now have dryer sheets on it in a pillow case and I am rubbing it around twice a day. Hoping I can sleep on it soon because it is a comfy pillow if it didn't smell. Not sure the warmth thing applies here since is has a cooling area and so it should keep you cool not hot so that's why I put 3 stars for that.

I waited the 72 hours to allow the pillow to fully expand before using. It doesn't come fully compressed, but I wanted to give this its best try. I tried this pillow for two nights. The pillow is very firm for me and made my ear hurt on whichever side I was laying on, so there was a lot of tossing and turning happening. I also noticed that the pillow is not as thick as my current pillow (my current pillow doesn't have the cooling gel so that's why I was trying something new).I really wanted the cooling gel to work. As someone in perimenopause I've read that the cooling gel can be a game changer for sleep. The gel warmed up with my face and stayed warm, even when rolling over to the other side. At first it was cool, but by the middle of the night it was pointless.I did like the little curved cut out, that part was fine. Although maybe it placed my head too much in the center which was why the cooling gel never seemed to be cool when rolling over?Overall, not a great two nights sleep. Will be returning and searching for something else.

Switched from a stuffed pillow with a foam core to this. The old pillow was always too puffy for my taste (even after it tore and lost some stuffing) and tended to bunch up even more as I toss and turn, causing my neck to bend upwards resulting in some discomfort several mornings eventually culminating in excruciating pain for two days before I decided to buy this one. This pillow is just the right height to keep my head supported evenly with my spine and I haven't had any neck or shoulder pain for months. Not sure if the shoulder cut out really helps, but it is otherwise just what I needed. Took a week to get used to the new feel, but I now sleep more comfortably than ever. The cooling pad doesn't really seem to help a lot, but I sleep on the other side since it's softer. And since I've seen other people mention it: I did not experience any unusual smell. When I unfolded it from the package, I let it sit out flat in the middle of the room for a few days uncovered. I can't recommend this pillow enough.

I think I've ordered five different types of pillows this year to try to relieve pain while sleeping. I've always been a stomach sleeper, but this really wreaks havoc on my hips so I've been trying very hard to sleep on my side. My shoulders hurt so bad because my heavy head and my previous pillow was not cutting it. I found this one and I am happy I gave it a try.I finally can sleep on my side without my shoulder hurting because this pillow is firm! It keeps my head up and aligns my neck. The cut out is perfect for my shoulder. I love the cooling side. I am glad I gave this a try!There is a smell - but all foam pillows have this smell at first. I let it expand for a full day and then put it to use. Very happy.