Poly - EncorePro 530 Quick Disconnect (QD) Headset (Plantronics) - Works with Poly Call Center Digital Adapters (Sold Separately) - Acoustic Hearing Protection - Over-the-Ear Wearing Style,Black

Poly (formerly known as Plantronics) makes great headsets for Public Safety Dispatch.I have been in this field for 22 years.Recently my two ear headset started to give me a pressure headache so I decided to go to the one ear.I like THIS ONE EAR product because nothing actually goes into my ear. It basically just sits over my ear.I have added the clip (which did not come with the unit) to be able to clip it to my eyeglasses.If you don’t have a clip you can still slip it right over your ear.It’s lightweight and comfortable.The sound is great and the functionality is what I expected.It’s new so I can not speak of the durability just yet but it seems very well made. Having used plantronics products for many many years I know this product will hold up.Poly (Plantronics) makes a USB adapter to add to this that can be purchased separately if you want to use this product on a laptop or for off site dispatching.

This headset is garbage. Sound quality is nonexistent.

My work offers these headsets, but it was a five week week to get it sent to me so I went ahead and ordered one and it was the best decision I ever made so instead of having the whole headset that is annoying hurt your head and bulky. I have just a little individual one ear headset, and it just makes work so much more efficient and causes less migraines and the sound quality is perfect with being in the call center with everybody on either side of me talking all day long and talking loudly. I’ve had zero complaints of members hearing what’s going on in the background and being able to actually hear them with no issues.

Way better than the BS they give you at work lol

Product was an open box but because I required it immediately, I continued to use it. It works as needed. Volume is fairly low. After a few hours of wear, your ear can start feeling fatigue. Also, I got 2 ear clips for the right ear. Not sure if this is correct or if I should have received a right and left ear clip.

This is the best headset I have ever used. I prefer monaural headsets by far, but I was looking for something that wouldn't get tangled in my hair due to the piece that goes across the head. I have a lot of hair, and I don't usually wear it pulled back in a bun or ponytail. I also have small ears which also limits the choices available to me. This headset has great sound quality and I can be heard crystal clear on the other end as well. It comes with two different sized ear clips, which was a huge plus for me. The ear clip and microphone can be gently bent for a more customized fit. I have to bend the earpiece every morning when I start work, but it stays all day. That's just me, though. It may be different for others. You will also need to purchase the adapter according to what device you will be using separately as it does not include one. I purchased a USB adapter for an additional $17 here on Amazon which works great as well.

What a complete disappointment! Plantronics used to make a quality product but apparently like everyone else these days, they've decided to cut corners somewhere and it should be reflective in their bottom line. The clip that sits on top of the ear piece is a small fragile piece of nothing that doesn't even stay on, so good luck trying to get it over your ear without it falling apart! It's really sad in my opinion and it's amazing that any company could actually put out a product like this and feel good about it.

At first I was frustrated because it moved around on my ear too much. I find that if I attach the clip on the cord ( which is located about 8 inches from the earpiece) to the back of my shirt (collar, neck or shoulder), it completely stabilizes the movement and solves that one problem. It's lightweight. I can hear well and the sound for others is crystal clear. I use it with Zoom phone, Zoom meetings and skype on a windows PC, plugged into the USB port using this adapter https://www.amazon.com/gp/product/B074VBBFZM.