What's the distance between the two carry arms (the ends of the arms)?

On the current version (2016 and newer) hitch racks, the carry arms are 11.5" apart on center. This translates to an outside dimension of approximately 13"

What's the best way to lock bikes to this rack? I've never used a hitch rack before.

Get a long cable lock, and run it through the safety chain anchor points on your hitch, and through the frames and any quick release wheels. Alternatively, a reasonably thick (read:hard to cut) coated chain padlocked to the hitch and bikes in the same fashion.

how do you put a womens bike on this rack?

The brackets that the straps are attached to rotate around the rack arms, making it fairly easy once you figure out the best position. I actually had 3 women's bikes on the rack with no problems. The straps were on the diagonal bar and the vertical bar below the seat and it was very tight, no movement at all. No issues with women's bikes at all here.

This rack has a 1/2" hole for the pin. Lots of hitches have 5/8" holes/pins. You can use the "no-wobble" pin that they include (which is partly 1/2" and partly 5/8"), but then you need tools to put on/take off which is annoying. If you want to use an after-market key-locking trailer pin, you will likely have to drill out this bike rack's pin hole to 5/8" first. Not a great design choice in my opinion.

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🚗 Elevate your adventure—carry more, stress less!

EFFORTLESS ACCESS - Rack tilts back smoothly, giving you easy lift-gate clearance without unloading.
SECURE EVERY RIDE - Patented tie-down cradle system locks bikes individually for ultimate protection.
LOST PARTS NEVER - All retainer clips are tethered with lanyards, so you’ll never lose a piece on the road.
COMPACT CONVENIENT - Foldable carry arms tuck away neatly when not in use, saving space and hassle.
ROCK SOLID STABILITY - No-wobble bolt eliminates rack movement inside the hitch for a steady, safe journey.

The AllenSports Deluxe 4-Bike Hitch Mount Rack fits 2-inch receiver hitches and supports up to 48.5 pounds, securely carrying four bikes with patented tie-down cradles. Its foldable arms and tilt-back design offer space-saving convenience and easy access to your vehicle’s lift-gate. Featuring a no-wobble bolt for stable rides and lanyard-attached clips to prevent lost parts, this black powder-coated rack combines durability with smart design for the active professional on the go.

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Color	Black
Brand	Allen
Item dimensions L x W x H	28 x 14.5 x 4.5 inches
Load Capacity	48.5 Pounds
Mounting Type	Hitch
OEM Part Number	542RR-R
Global Trade Identification Number	00076527540008, 00765271542108
Automotive Fit Type	Universal Fit
Manufacturer	Allen Sports
UPC	765271542108 076527540008
Model	542RR-R
Item Weight	12.5 pounds
Product Dimensions	28 x 14.5 x 4.5 inches
Item model number	542RR-R
Is Discontinued By Manufacturer	No
Manufacturer Part Number	542RR
Special Features	Foldable

Allen Sports Deluxe 4-Bike Hitch Mount Rack (2-Inch Receiver) , Black

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