Elderly Cellular Medical Alert Device | Wearable Panic Button Necklace | Medical Alert Systems for Seniors | Water Resistant with Built-in Fall Detection for Better Quality of Life

Excell

MY FATHER HAS BEEN WEARING THIS FOR MONTHS ONLY TO FIND WHEN HE NEEDED IT IT DID NOT WORK. IT WAS SET UP THROUGH THE COMPANY BATTERY CHARGED BILL IS PAID EVERY MONTH, NOT ONLY DID FALL DETECTION NOT WORK BUT WHEN WE PRESSED THE SOS THE LIGHT CAME ON BUT NOTHING ELSE. HE HAD PRESSED THE SOS A FEW TIMES NEEDING HELP HE DRAGGED HIMSELF TO THE KITCHEN YELLING OUT THANKS FOR NOTHING PLEASE DO NOT TRUST THIS PRODUCT

I mistakenly banged my fist on my pillow while the device was in my hand and it set off the fall detection alert. I quickly canceled it, and found out later on that the company still received the alert notification which I liked. My grandmother also mistakenly pushed the button while getting used to wearing it and the representatives called her which is good. I'd rather them call her and she not need them then not call her when she does need EMS response. To be such a small device, the speaker is pretty loud and clear. Im satisfied with the purchase and monthly cost.

It's nice and not too difficult to set up. Would have been better if I could do it online. Had some issues with the setup, they didn't activate it in the system after I called to activate it, even though the payment went through and everything. Grandma pushed the button when she fell and it just told her to call customer service. Thankfully I was on my way over at the time. Make sure to test it after activating! Within a week the plastic but that holds the neck strap to the device broke off. That was really frustrating because now there's no way to have her wear the device!

This thing works a little too well when it’s used properly. As soon as I got my mothers alert signed/set up I kept getting calls from the subscriber (yes you must subscribe to make monthly payments for the full benefits of the alert system) that 911 has been called and on the way to wherever my mother was located. Somehow she kept accidentally bumping the button on the device to call 911. It was really getting to be annoying. It also notified you when the device had a low charge. This device must be charged daily. Which means the person wearing the device has to remember to take it off and charge it every single night. Well that doesn’t help those in early stages of dementia or Alzheimer’s or any other illness that causes memory loss. I thought this was something they could wear and never have to take it off. But this beats paying for the real life alert system that is pre costly. I still like the product though.

My mother recently went home after having a stroke. I bought her the pendant and a watch with GPS tracking. It gives her security and her independence to know that if she falls again, it’ll Set off an alarm and help will come if she is unable to speak.

This company is rip off. I paid for only one month. They continue to bill my card even though this should have been for one month. When my mom fell they never called orDid anything. I’m called them multiple times and asked why them keep charging my card. My next message is to the BBB.

Great product