SertaSmart Layers™ Hensley Big & Tall Ergonomic Bonded Leather High-Back Office Chair, Black/Silver

The most comfortable chair I have ever sat in! Worked a 10 hour desk job and never had any back pain. Highly recommend

The chair is aesthetically attractive. It looks nice in my office. However, that is just the surface of what is nice about this chair. The seat is so comfortable. It is soft without sacrificing support. It is incredibly supportive on my back and hips. I was looking at another Serta chair until I sat in this one. I instantly knew I wanted it.When I work, I occasionally lay my head back to rest my neck for a minute. It was important for me to purchase a high back chair because of that. Part of the reason I sat in this chair to try it was because it was a high back. It had been a long day, and I laid my head...that is when I was sold. I felt like my head was resting on a supportive pillow, and I made my decision that I wasn't willing to get any other chair.Even the arm rests are nicely cushioned and supportive.This chair prices better than the original Serta chair I was considering, but cost is not even the reason I chose it. I would have been willing to pay more for this chair, but the better price is another bonus. I would definitely buy this chair again!

Love my computer chair. Comfortable and feels good to my back,

For my size, 6' 4" (193cm) 310 pounds (141kg), this chair has enough width to fit me comfortably. The seat also does not have pressure points in the seat that make most office chairs uncomfortable for me, and the arms are not intrusive. The 'upholstery' of the chair has been good and the wear is minimal in the time since purchasing it. I've had the chair for 2 years but aside from some wear on the arm where the paint has worn off or chipped, it still is in good condition with no rips, tears, or cracking. I work from home most of the week so I have spent a lot of time in the chair.On the down side, the back of the chair is not very supportive for working in and is a bit short for a "big & tall" moniker. My biggest gripe with the chair is the components. The control for locking the chair upright and the control for raising and lowering are too easily affected by my legs because they are so far forward on the seat. Most prominently, the pneumatic piston is weak which causes the chair to sink so I regularly have to raise it again. I've had support send me a replacement piston, which lasted about 6 months before it too is sinking and even worse than the first one. For the cost of the chair, I would expect a higher quality pneumatic piston.

I first sat in this chair at one of the box office stores and then I saw that it was so much cheaper on amazon, that I went from buying it in the store to buying it on amazon. This chair is just perfect. I love how high it gets, as my other chairs were too short for my desk. The quality is great, it looks great in my home office. Just so excited!

More low quality amazon nonsnese. Nothing on here is actually new as described anymore. Its just sellers reselling items they shipped to others and got sent back then label as new.

I have been buying serta smart layers chairs for my office for 6 years now because they are the only chair I have found that doesn't go flat after a year. The material is also a lot more durable than some other brands we have tried with minimal cracking after years of use.

Coworkers were so impressed when I bought them these chairs on a lightning deal. However, they soon came to realize they weren't quite as sturdy as they thought. They will last for a little while, and they look good, so that's a plus.