HP 2020 15.6'' HD LED Display Intel Pentium Gold 6405U 4GB DDR4 RAM 500GB HDD Windows 10 Scarlet Red

My old computer weighs twice what this one does, does not have the memory and is not near as fast. I am well pleased with it

Updated review: So, after more than 100 hours on the phone with HP, wiping everything, resetting and reinstalling windows 5 times, 3 weeks in HP's (supposed) repair center (sent a 2 page list of problems and not a single one resolved!), and countless hours waiting for it to do something, anything, I have a useless computer.HP did not repair as they said, they will not replace it and they will not refund my money.This computer is so slow I can literally go put in a load of laundry at the other end of the house after clicking a file to open and when I get back, it still won't be open. I click on a file to open it and dropbox opens, or click a word file and a pdf (not even located in the same folder!) opens. Shuts itself off in the middle of something, won't turn back on, takes up to 20 min to wake up in the morning, and somehow reboots while it's supposed to be asleep and loses anything I've left open. It constantly closes my wifi in the middle of working online, every program I use either shuts down or freezes, I use 3 different browsers and spend most of my time trying to exit out of them when they become unresponsive (this happens at least a dozen times a day with all browsers), can't get task manager to open and if it does (surprise!), it's unresponsive. The list goes on.And HP will do nothing.Previous review: Incredibly slow right out of the box...takes 12-17 minutes to boot up even when not updating, often will not wake up from hibernation, when it does it can take several minutes, 2+ minutes to open a program or app--I'm spending at least 1/4 of my time waiting for it to do what I've asked-- I leave a program for a few minutes and get a white page and no response when I come back...have to close program and start over, crashes completely frequently, won't open task manager or close programs when I try to, settings suddenly change, jumps from between programs suddenly (key pad has been disabled), sends emails before I've hit send, suddenly highlights everything, closes programs/apps suddenly losing information, I go to type something and it takes 2-3 minutes for it to register on the screen, can't open browsers, have to click things half a dozen times before they open....I frequently give up and go back to my old Dell.So, after more than 100 hours on the phone with HP, resetting the computer 5 times, 3 weeks in HP's (supposed) repair center (sent a 2 page list of problems and not a single one resolved!), and countless hours waiting for it to do something, anything, I have a useless computer.HP did not repair as they said, they will not replace it and they will not refund my money.This computer is so slow I can literally go put in a load of laundry at the other end of the house after clicking a file to open and when I get back, it might have opened. I click on a file to open it and dropbox opens, or click a word file and a pdf (not even located in the same folder!) opens. Shuts itself off in the middle of something, won't turn back on, takes up to 20 min to wake up in the morning, and somehow reboots while it's supposed to be asleep and loses anything I've left open. It constantly closes my wifi in the middle of working online, every program I use either shuts down or freezes, I use 3 different browsers and spend most of my time trying to exit out of them when they become unresponsive (this happens at least a dozen times a day with all browsers), can't get task manager to open and if it does (surprise!), it's unresponsive. The list goes on.And HP will do nothing.

This laptop is super slow, If I could I would return it😡

I would have given it a 2 at first, but after running Windows Update a few times and getting everything updated it ran so much better. If you get this one, update before giving up on how slow it is.

It stops working with printers. Spooling issues. Operates very slow

Love it just wish the value of the computer was cheaper and wish it would have come with more free trial time that I had to pay extra for on some software. Most others I bought came with a year this one came with a month and charged Extra. I got the same thing before Walmart sold out with all Extra software for a full year at half price on newer computers. But for some reason I do love this one.

So, I haven't tried to contact HP yet because I know the run around I am about to receive. I purchase this in January 2021. I don't do much on it but circut and printing imagines for my cups. Last night went to work on it. It wouldn't boot up. So, I followed some troubleshooting steps online. Removed the battery, checked power supply, tried a hard reboot, tried to reset BIOS and today took it to best buy and they couldn't even get the power source to work. I am dreading calling HP because they are going to try to get me to do all these steps for no reason. Should have just went with Alien.

Perfect laptop for me since I do not care for a touch screen! The price is perfect and does everything I need. HP has always been great for me in the office and at home.