GreenPan Valencia Pro Hard Anodized Healthy Ceramic Nonstick 16 Piece Cookware Pots and Pans Set, PFAS-Free, Induction, Dishwasher Safe, Oven Safe, Gray

So far this product has not disappointed. Cooked great and cleans easily.

We researched carefully before making this purchase. We are definitely not disappointed. The best pan set we have ever bought. This set would've been better and even if it cost more, but a larger skillet with a lid would be a huge plus also pan protectors for the sauce pans 🙂 (I made my own) You do have to follow proper care for these pans to last, but they are so nice, no problem 😊

The pans wipe clean with a dishcloth no matter what I cook in them. Takes a little time to adjust to the best practices - heat pan empty for 90 seconds, lower temp is effective due to ceramic, then add oil and food - but the results are worth the slight effort! And they look nice, too!

Summary: Did not perform as claimed. Not in the two years I've owned them from start to just around 20 months. They stick in almost all conditions. They have chipped despite careful use and perfect attention to use and care instructions. They are also in our vacation cabin and get used 20% of normal. Details below if you are interested from a warranty claim submission process.Their customer support completely dismissed me. Initial dismissal: They paste a response that it was wear/tear within three minutes of my initial email? Didn't even have time to review what I wrote in that period and still compose their response. The warranty process asks for details and pictures. I sent a link to all images. They were never downloaded (Drobpox notifies on viewing or download). It is simply a case of pasting scripted responses and denying the issues clearly communicated and documented with timestamped photos within and throughout the warranty period.Excerpt from warranty claim that described the use and issues below. They have not held up. I do not recommend (even at a relatively low price point). They don't perform as advertised even in a part-time kitchen. Most importantly, customer support is abysmal and disaffected.------I have followed the care instructions exactly (also attached), including:Never been in the dishwasher (even though it claims they are dishwasher safe)They have always been hand washed with a gentle brush or sponge and Dawn dish soap. We have never used a harsh cleaner or abrasive.I use silicone or plastic cooking utensils almost exclusively. The only exception is a wooden spoon or spatula. Even our tongs have silicone tips. We have not used metal utensils even though it says this is safe to do (within limitations).We use light oils such as grapeseed, olive oil, or butter. I’ve never used a cooking spray in these or any other pans.We use an induction cooktop at recommended settings. I’m an experienced cook.They have never been in an oven.They have never been left to sit or soak (always cleaned immediately after allowing them a normal cooldown at room temperature (and always off the cooktop).They have never been left on a cooktop hob empty/hot.The pans are always stored with protective felt liners between them. And considering the note below about these being in our vacation cabin, they are rarely disturbed. They are in their own dedicated drawer below the cooktop and are not mixed or piled with other cookware (pictures included). Lids are also stored separately in their own drawer.The pans are not performing as claimed and advertised. Problems include:Almost all regular foods we cook stick, including eggs, sautéed vegetables, or meats. Eggs are the most common food we cook in the pans (at least daily) and I cook sunnyside up on very low to medium heat with light oil or butter (or ghee). And yet the eggs always stick and require scraping with plastic spatula to remove from the pan. They don’t slide at all. I’ve tried medium heat and related with no change. Flipping an egg per a standard practice (throw/flip) is impossible, yet I’m skilled at this flip.Anything with any sugar content (sweet bell peppers) burns onto the pan. I use medium-high typical heat for this (never full). I have to use a soft plastic scraper and work to get the residue off.The most frequently used pans have developed a tinted/brown staining/film that will not come off the bottom of the pan.Several of the pans have flaking ceramic coating in spots or small lines. I can’t explain these as we don’t use metal utensils or silverware in the pans.**Infrequent Use** The pans are not performing and not holding up (flaking). But even more confusing is that fact that these pans are at our vacation cabin. We only use it 1-2 weekends a month or a week here and there when we can get away (but even when there, we don’t cook daily with these pans due to restaurants, takeout, use of other cookware). I would say they have seen 20% of the use of a normal pan over the comparable time period since it is not a full-time home. The 20% is a conservative/high estimate.By comparison to cheaper coated pans I have at our full-time home, The GreenPans have been used so gently and infrequently compared to our full-time home cookware. That full-time cookware at home basic non-stick (non ceramic) pans that are our daily use. They get the same care and approach with technique and tools but are used constantly and even by less-experienced cooks (like the teenagers). Those pans have held up for about 7 years and have zero issues. I wanted to go to ceramic by GreenPan for safety and eco, but they just are not performing as claimed.

I've had these pans for three months and they are, so far, exceeding my performance expectations. I will update my review in a year to see report on how sustainable they are.I did a lot of research prior to the purchase on the best, non toxic pans that could go in the dishwasher. There aren't a lot of options, so I chose these because the instructions said they could go in the dishwasher, but that hand washing would extend their lifespan. That was a good compromise to me. Like, when you're just too tired or there are too many dishes -- stick them in the dishwasher. But in 3 months I have not put any in the dishwasher because they are so easy to clean and pretty lightweight (compared to like a calphalon or all-clad pan/pot).The instructions guide you to avoid using high heat when cooking as it is not needed. Medium to medium high is as high as I go and I am struck by what a great job these non-stick pans do at browning and caramelizing. I previously used T-Fal pans and I did not know what I was missing. (One pan has incurred a scratch because a family member used it to make caramel on high heat.)I made sure to have enough of the pan protectors to separate each pan during storage because that seems like a small investment to protect them from wear and tear. So far I'm very happy with the set and ordered an extra large sauté pan to add to the set.

"Outstanding customer experience! The team resolved my inquiry within 2 hours. Item exceeded photos' expectations. Free shipping was surprisingly fast. Will definitely become a repeat customer. Five stars for professionalism!"