How to Connect to Bluetooth? I used to have no issues connecting and now it won’t connect to my laptop.

Thanks for your support. Could you please make sure to follow these procedures to connect your keyboard: 1/ Slide toggle switch on the side to Bluetooth position. 2/ Keep pressing Fn + 1 (Not F1) for 4 seconds until the bluetooth indicator light flashes constantly and pair with device named Keychron K10. Or try to pair with other channels by pressing Fn+2 or Fn+3. 3/ Turn on Bluetooth search of your device to search the keyboard and connect. Hope it helps.

Can you charge this keyboard with a plug-in charger to the wall, while still using it? i ran into this problem with a different wireless keyboard.

Yes you can, the battery ran out of juice on mine and I just plugged in to charge and continued to use it

If I use the wired configuration, does it turn off the wireless and Bluetooth completely? My work doesn't like wireless keyboards for security reasons

There is a physical switch to shut off BT and use the cable connection.

Does this model have an aluminum frame or plastic? I read throughout the description but found nothing mentioning it.

Hello, Thanks for your support. Please check it: Keychron K10 White LED backlight Non-swappable version with plastic frame: https://www.amazon.com/gp/product/B08MKSNYJD Keychron K10 RGB backlight Non-swappable version with plastic frame: https://www.amazon.com/gp/product/B08MLG38PQ Keychron K10 RGB backlight Non-swappable version with aluminum frame: https://www.amazon.com/gp/product/B08MKJR83P Keychron K10 White LED backlight Hot-swappable version with plastic frame: https://www.amazon.com/gp/product/B08MKJMFKJ Keychron K10 RGB backlight Hot-swappable version with plastic frame: https://www.amazon.com/gp/product/B08MLJ9PVH Keychron K10 RGB backlight Hot-swappable version with aluminum frame: https://www.amazon.com/gp/product/B08MLLJ9SJ Hope it helps.

K10 Full Size Layout White LED Backlit Hot-Swappable Mechanical Keyboard for Mac Windows, Multitasking 104-Key Bluetooth Wireless/USB Wired Computer Keyboard with Gateron G Pro Red Switch

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