Genie ChainMax 1000 Garage Door Opener - Durable Chain Drive - Includes two 3-Button Pre-Programmed Remotes,Wall Console, Wireless Keypad, Safe-T-Beams - Model 3022-TKH, 140V DC Motor,Gray

After a couple months, I really like this opener. It was easy enough to install - though I think it has too many pieces - but the instructions were clear enough and the illustrations are effective. Wired it into the old switch and that worked fine. Had to short circuit the stupid LED safety eyes because that is not applicable in my situation. (Wish they would provide a switch to bypass it, but whatever.) Now in operation, it works flawlessly. Much quieter than previous, and the operation is smooth. It's a bit slow, but not really a problem. If there is one suggestion: There is far too much packaging. The trash was almost as heavy as the opener :) Oh well. I'm happy with the purchase.

I have a 2-bay garage with a heavy steel door. The original garage door opener was a Craftsman 1/2 HP. It was a solid product, but a little noisy. I replaced that after about 15 years of service with the exact same model. Fifteen years later (about 6 months ago), it failed again. This time I replaced it with this Genie ChainMax 1000, which is rated at 3/4 HP. What a big difference! Quiet, smoother, quicker than the Craftsman. I installed it myself. I did have a minor issue at installation. The chain was a little tangled (from rough shipping?), so I had to call Genie tech support to understand how to position it properly. Their tech support was excellent. Fast, knowledgeable and effective. During programming of the unit, I needed tech support again because my garage door was opening occasionally seemingly randomly. What it turned out to be was when I put the unit in learn mode (a 30-second window) it just so happened that my neighbor across the street was opening his garage door, so my unit memorized his remote control too. Again, Genie tech support to the rescue. I cleared all the codes and reprogrammed the unit and it's worked perfectly for 5 months now. Super happy with the product!

Genie ChainMax 1000 Garage Door Opener. Straight forward installation. Powerful opener. Of average ability and was able to install in couple of afternoons. Be sure to get extension if garage door is over seven tall. Recommended.

I had a working 22 year old opener. The outside code pad broke and they no longer make replacements. I got this Genie and was surprised how simple it was to install it. Especially since I was able to re-use the existing wiring. Now I have a new keypad, 2 auto remotes (that will open the door before I even turn into the driveway), a lighted wall switch with a lock, and the ceiling light comes on for five minutes after opening. Motor and chain operation are fairly quiet.

I chose to have the installation included, I have mixed feelings about the way it worked out. I had called Genie and they acted as if it would in essence be one of their people doing the install, but it was farmed out and then that company contracts someone to do the work. So I was a little bit deceived, I thought that it was going to be somebody installing it, that that is all they do for a living, so I think because of that it just ended up taking way too long. They contacted me if I wanted a time earlier than 5 p.m., I said yes, yet it ended up being a 6:30 start and the guy was still at my house at 12:30AM! and as things turned out it wasn't completed until later on Saturday. One of the difficulties is that Genie really doesn't provide enough appropriate materials, so we had to use some of my old aluminum framing in order to properly support the motor, we also had to use a piece of material from the old install to hook into the shaft of the tract and mount the other end on framing above, we had to jury-rig something there in order to give the proper stability to the track, as it was bowing a little bit. Going back to the aluminum framing for the motor area they actually want you to bend it which I venture to say 4 the home DIY person that could cause some difficulties, they really should ship that piece pre-bent, likewise they should provide enough materials as previously mentioned to support the motor you don't want that to be at all Wiggly, that should just be standard in what they ship out along with about a 18 to 25 inch long shaft of some sort that you can use to support the track. I think the technician did a very good job given the materials provided he also helped in some other ways that was very supportive, even with that said there really should be a technician sent out that's all they do is install garage door openers and equally important Genie should be sending out the proper product support. I will say this, from the years of owning a Genie garage door opener they are very very good in their customer support, probably about the best of any company I can think of, but they need to rethink what they're selling you in a new unit. Once we got everything completed the unit functions very well so far, it doesn't make much noise at all and I actually like the way it goes down a bit slowly I think on the up as well, it's just more controlled, doesn't shake around like my old unit, one of the reasons why I got this one is my old unit was only 1/2 horsepower this one is 3/4 horsepower and I have an older garage door a single piece unit which I think it's also more challenging on the install than the roll up.I would suggest if you're going to purchaese the installation, do it first thing in the morning are no later than about 3 in the afternoon, I have some challenges with my schedule so I was attempting to do it at 5 p.m. that's too late these things can be quite tricky to install particularly when all of the necessary supporting product is not included.

Love this opener. Replaced a Craftsman opener that was 20 years old. Only issue I ran into is, the video and instructions are VERY confusing on the first steps of putting the track together. The video says to do it one way, the printed instructions could have been MUCH clearer. Being chain drive and putting it together backwards caused all kind of issues with the chain....called the hotline, they talked me through it and I was done. I've replaced previous openers in a very short time, this one took half a day. Once the chain got straightened out, went very easily. Would definitely buy it again

My last garage door opener sounded like someone was dragging a ladder across concrete. This one barely makes any noise. The noise the motor makes is less than the noise coming from the garage door moving. It is so quiet, I cant hear it above my engine idling. My last garage door opener, I could hear it stop, but this one is quiet. It is really no compromises: very quiet and has durability from being chain driven. I wouldn't bother spending money something advertised as silent, unless you need it literally silent. I wish it came with more wire clips and staples, but that is a trifle.