Is this product non-comedogenic?

Actually, I’ve found this to be non-comedogenic, but I previously used coconut oil and that gave me horrible blackheads. This product keeps my face pretty clear. I use a toner though and I think that helps a lot.

do we use water , like to wash my face

I do.... I wash my face normally, in the shower.

Is this product biodegradable

I presume you’re talking about the container. It can be recycled through terra cycle. It is not biodegradable.

I hate the cooling/cold feeling in my face washes (like with menthol). Which cleanser does *not* do this?

Thanks for asking about this. While most of our facial cleansers don't contain the ingredient menthol, we encourage you to check the ingredients list which can be found on the packaging or our website. So we can help find the right cleanser for you and your skin type, please give us a call at 800-849-7112 and reference this number: 221220-000662. We hope to talk to you soon. Jill from The Burt's Bees Team

Department	YES
Manufacturer	Burt's Bees
Item model number	TU_2442715
Product Dimensions	7.49 x 4.8 x 18.26 cm; 190 g
ASIN	B004W24LQ6

Burt's Bees Sensitive Facial Cleanser 6 Fluid Ounces, 170g

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