Does the model with the insulated stainless carafe have a heater on the bottom?

We just received this unit. The 3400 with insulated carafe indeed has a warming plate. I have no clue why. After all the thermal carafe is supposed to keep the coffee hot so it seems odd. And given how many complaints I see in these reviews about the warming plate rusting and breaking etc on the model 3200 (glass carafes) I'm more than a little concerned. I didnt expect a warming plate. Our old Cuisinart (975TC) thermal carafe kept the coffee hot for several hours and had no warming plate. From what I can tell so far, the plate seems quite hot when the unit first turns off after brewing and I guess shuts off soon after ... ? 30 minutes after brewing the warming plate is cool. Obviously with the thermal carafe there is no need to keep the warming plate going to keep coffee warm like the 3200 glass carafe unit but again there seems to be no reason for it in the first place. Is it supposed to temper the carafe while in the brew cycle? The manual says nothing about it at all. The model 3200 manual clearly discusses the 3 temperature settings for the warming plate. On the 3400 the square "Program" button is the "Carafe Temp" button the 3200, so slightly different hardware in the control panel. I guess we will see how it goes.

I have heard problems with the thermal carafe being maybe hard to clean has anyone noticed a problem with the carafe?

When the inside of the pot gets stained put a "dishwasher tablet" in the pot with boiled very hot water. Let it sit awhile, then I rinse really well and the run a vinegar water solution thru the pot (per instructions in book that came with the pot) be sure to remove filter, then I usually run at least two 12 cups of plain water thru pot and you have a clean pot and maker. Just be sure to rinse the pot really well after cleaning you wouldn't want to get any of the cleaner in the maker. I also change the filter at the same time. We've had out pot for 10-12 yrs and still love it!

How do you shut off the heating platform before the auto shut-off 4 Hour timer

Depress and release the Auto shutoff button

Having a thermal coffee maker must keep coffee hot all day but that’s not the case. It’s room temperature by afternoon. What am I doing wrong?

Mine stays hot until about 4:00 pm and I have it set up to brew at 6:00 am so I have no idea what could be the problem with yours.

Desertcart Logo

Deliver to Israel

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

☕ Wake up to perfection, every single time!

BUILT TO LAST - Sleek stainless steel handle combines style with sturdy grip
SET IT FORGET IT - Fully programmable timer lets you wake up to fresh coffee every morning
BREW BIG BREW BOLD - Generous 12-cup glass carafe keeps your team fueled all day
EFFORTLESS ELEGANCE - Modern metallic finish elevates your kitchen aesthetic and your coffee game
STAY HOT STAY HAPPY - Thermal warming plate ensures your coffee stays at the perfect temperature

The Cuisinart DCC-3400NAS is a 12-cup programmable drip coffeemaker featuring a durable glass carafe with a stainless steel handle. Designed for convenience and style, it offers a programmable brew timer and a thermal warming plate to keep coffee hot. Its sleek metallic stainless steel finish complements any modern kitchen while delivering reliable performance for busy professionals.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews

Manufacturer	Cuisinart
Model Number	DCC-3400NAS
Package Dimensions	43.2 x 27.9 x 25.4 cm
Color	stainless steel
Size	12カップ
Special Features	PROGRAM CONTROL, Thermal
Voltage	120 Volts
Package Weight	4.76 Kilograms
Batteries Required	No
Batteries Included	No
Brand Name	Cuisinart (クイジナート)
Country of Origin	China

Cuisinart dcc-3200 14-cup Glass Carafe with Stainless Steel Handle Programmable Coffeemaker 12 Cup Metallic DCC-3400

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions