Samsung Gusto 2 SCH-U365 Flip Phone (Verizon Wireless) - Gray

Allows use of the best network - Verizon - the lowest cost for that particular network. Battery life is good, call quality is good, available minutes displays on the phone. Worked on an out of state school trip with no roaming charges. Never drops calls in our area. If the teenager who is using it loses the thing, the $25 cost will be much less trouble than more expensive phones. Our average use level is probably 3-4 calls per week plus 4 or 5 texts per week, if that. For much heavier use, the verizon pre-paid plan is probably not cost competitive. For a $25, it was a great value for a basic communication device. Will not call back up to the Enterprise to get beamed aboard when on foreign planets, but hey, it's $25, and costs us about $10 / month. Verizon's website was tricky at first as it seemed to be hiding the lower cost options for pre-purchasing minutes. Watch the time till expiration of the minutes, the minimum purchase expires in 30 days. Availability of the less costly options seemed to be buried a bit on the website, which kept trying to direct me to more expensive phone plans. Once set up the phone has been zero hassle. Very pleased for the use described. Teenager is able to call or text but is uninterested in using it as a toy. And that's what I'm talking about.

...it's difficult to use a phone that can't be activated.While I didn't order this phone for crack deals or illegal dealings as I always figured prepaid phones were used for, I needed this for my job and was enticed by the price of the phone ($25.00) and the free two-day prime shipping. The phone came as expected, I ripped the s*** out of the environmentally unfriendly indestructible plastic case, and went to town with it.When I got to the "activate" part, I was forwarded to a very delightful person at VZ customer service who quickly identified that the phone was in some sort of lock status. I didn't listen to all the crazy blah, but the short of it was that the seller did not properly release the phone to be activated by Verizon. This is protection in case I had stolen the phone. Understood, but suck.I called Amazon to learn that the only option I had was to return the phone, get a refund, and try again. I understand Amazon's policy, as much as it sucks for me, but asked if there was a way to reach the seller and find out if they could "remove the lock" on the phone. This would've made my life so much easier (and would've resolved the problem immediately), but the seller had no customer service number on file that could be reached. So, I started the return process, shipped a phone that can not be easily resold (since I hacked the living daylights out of that packaging), and I went directly to Verizon.I will continue to business with Verizon, but I suspect that "Wireless Wholesale Corp" will not get any more of my business. Do what you can to avoid these cats - With this or any products their name is on. You really don't know if what you're going to get will work or not. Crappity, crappity, crap.

I had the Samsung Gusto... the First one, and it is about to bite the dust. I've talked on it for OVER 215 Hours on the life timer... In about a year. And I have dropped it (Can't count that high) Hope this one is as tough as the first one.So I upgraded to the Gusto 2. It has way better call Quality, sound, etc...Surprisingly it uses the exact same battery as the Original Gusto. so I don't have to buy another spare battery for it...Wish it had more internal memory or a Micro SD card slot... for storing ringtones and photos.BUT overall it is way better than the First Gusto.

This phone is easy to use and set up. Great for people who like the simplicity of a basic phone (not a dumb phone). The only reason I gave it four out of five stars was: when setting up the alarm for a one time use, the alarm continued to chime the subsequent days. Even when I turned the alarm to the "off" setting but kept the alarm scheduled for future use, it still chimed. I had to completely delete the alarm setting for it to stop. Other than that, the phone works great, even for people who are hard of hearing.

This phone was fantastic. I had seen some not so good reviews, but I honestly have no clue why. I did have one issue with my phone resetting or something, but contacted BRS about it and they were more than happy to send me a new one out with no extra shipping cost. Their customer service was great and overall, the phone was too. I do not have any issues with this new phone and it works flawlessly. It was definitely worth the money. I would recommend this to anyone needing a new flip phone and I give it max stars. =] I love it!

I bought this Samsung Gusto 2 to replace the exact same phone I own but was on it's way out. The fact that I'd run it through the laundry had a lot to do with that. But I didn't put my new phone into service right away. Life happened, and the old one was limping along. When it finally fell apart I pulled out my "reserve" phone and tried to set it up.I installed the battery, making sure it was in the right way, and the phone remained without power. Okay -- they shipped it to me with a dead battery. Disappointing, but some products do that.I plugged in the charger and it told me the battery is not supported. Yet this is the battery they shipped with the brand new phone.I put the battery from my old phone in the new phone and it powered up without problem. I put the new battery in my old phone and was told it was a non-supported battery. Definitely the battery.I have always loved my Samsung Gusto 2. It has served me well, and I expect the replacement will too. But if you buy one of these, be sure you assemble it and see if it works as soon as you get it. I waited too long and am being told that "The support window has closed". That too is disappointing.