Heissner 016846-03 Villa Fontania Water Feature - Black

Was Birthday present for me from my brother, first one arrived smashed so ordered another. Second one looked fine until unpacked and put on patio, then all the cracks could be seen. Amazon were very helpful but because of the material the water features were made of wasn’t practical to return so I had to dispose of two large and very heavy water features. I’m still without my water feature not chancing a third one of these, very disappointed

The item was delivered to my house in bits and now I am expected to arrange for and pay for its return before I receive my refund. Utterly disappointing

completely smashed and cannot get in touch with anyone.

Not great but was refunded

Looks great

It looks OK when working, especially at night, but I cannot recommend it. I am constantly having to top it up or take it apart to maintain it and it is getting to be more trouble than it is worth. I have owned it for 2 years and had to replace the transformer, light unit and connecting cable which all failed. The inlet pipe for the cables for the light and pump is situated directly below the hole where the water returns to the reservoir, so I have had to cover this with a plastic bottle to prevent water running onto the ground. The surface of the grey plastic tray started to peel within months; this is unsightly and difficult to conceal. The water attracts birds, which I love to see, but this produces a small amount of debris which is enough to block the pump inlet as the pump is a low volume unit. The feature has to be dismantled to remedy this.