Villeroy & Boch Miss Desiree Claret, 8.25 oz, Crystal Glass, Transparent

While I am thrilled and instantly in love with the Villeroy and Bosch Miss Desiree Crystal wine glasses, unfortunately five out of the six glasses arrived to me damaged. Four are unusable and crushed and one is chipped. The New zealand customs department believes the damage occured during processing. In future, while tedious I know, it may pay to write in large letters, in the language of the country of the purchaser and countries the parcel may have to travel through, on every side of the box, that the items contained are cystal, extremely delicate and fragile. The box that contained the glasses had no such warning or information on it. The box itself is rather large and flimsy. While the items were well wrapped and a lot of padding was included, perhaps a stronger and smaller more compact box might help to protect the product further. I appreciate how difficult it is to transport such delicate items such a long way but you can imagine my frustration and disappointment in having my order accepted and then receiving the beautiful but unusable glasses.If delivering fragile products in tact to far away countries is too much of a challenge, you need to make this known before accepting orders. While I'm more than happy to pay the shipping and handling costs and would willingly pay more for the guarantee of the delivery of a perfect and usable product, the current shipping and handling cost already made up a third of the total of the order and the goods are unusable.

These are wonderful glasses. I have had a set of 12 for 10 years. They don't break very easily. I am a klutz and have dropped them on the floor a lot over the years and they have been moved twice and there has been very little breakage compared to another set that is used less. I have only had a 2 break but not of the "bowl" but of the stem and that took hitting the granite counter. I am impressed. Best of all, they are really lovely on the table. Amazon sells them in singles so it is easy to add or replace as needed.

Beautiful glasses!

I love these glasses and have had this pattern for 20 years. They are elegant but sturdy enough to use every day. They are very durable, but over time they break and need to be replaced. Villeroy & Boch has discontinued the pattern for some reason and now these reproductions are available but at about 3 times the price. I used to get the V&B glasses for around $12 each so even with inflation I cannot justify paying $35 a glass. I just wish that Villeroy & Boch would manufacture them again in their own factory and offer them at a reasonable price.

I have the whole Desiree Glass Set and love it... They are absolutely gorgeous!Dinner guests love them too.I would recommend these to anyone !!!There is NO SEAM going down on any of these glasses !I don't know how this first (+ only) customer comes up with that.=>"Desiree" design matches any traditional Villeroy & Boch China pattern, but also matches the rim design of:Portmeirion Botanic Garden Amazon Exclusive 20-Piece Starter Set, Service for 4

Als Ergänzung für 2 zerbrochene Gläser gekauft. Sehr schönes, zeitloses Design

Utilisation quotidienne pour tous types de boisson. Il est agréable de boire dans un verre esthétiquement beau.

Einwandfreie Ware! Lieferzeit war in Ordnung. Ware war sehr gut verpackt!!Vielen Dank!

I absolutely adore this glassware. The clarity is amazing, they have a good weight to them the screams quality. They are stunning. Very, very happy with this purchase and would definitely recommend!

Ordered two at the same time however, disappointingly only received one and waiting for the second that is delayed - for a reason unknown to me. Shame that there has been wastage on packaging and didn't get the two glasses at the same time. But otherwise very beautiful and study glass.