User
Extremely poor customer service
I was sent automatically a new Prime business card. I am in the process of selling my business and DO NOT WANT a new card. I have been unable to contact anyone to close this account as I am opening up a new business and need credit for it. I am disgusted with the inability to contact and speak to anyone at US bank. I cannot access my account online or on the app as they are not recognizing my SS # with the business account. Anyone have any luck getting ahold of a person.
User
Approved in minutes
Great benefit petticularly no foreign transactions.
User
Unintended consquences
Forget the bill on your credit card, one unknown factor is the billing is on another account, not the credit card account. Got the card on an offer, but no mention of having two separate accounts. Apparently the credit card always shows a zero balance and bills the "sister" account. I have yet to receive that billing and after a good hour got logged into my account. Wish I knew then, what I know now. Exercise in futility.
User
Terrible Customer Service
This card is becoming absolutely ridiculous. I have been trying to pay my balance and am unable to log in and every time I call either US Bank or Amazon Business I am told the same thing. "Wait until after midnight and try again". I am about to cancel this card as it has become not worth the hassle.
User
Very Good!
Great!
User
Massive waste of time
Amazon unilaterally changed the provider from American Express to MasterCard forcing me to update payment information with all my vendors, and making my accumulated points inaccessible. This is supposed to be a small business card, but anyone who has ever been involved with small business knows that nobody has time for crap like this.
User
US Bank is absolutely Terrible and useless
US bank is terrible to deal with. I have been on the phone for 30+ minutes trying to activate on-line banking because the enrollment site won't take my information. I've been past around to three different representatives and counting. Next transfer and I'm just going to ask them to cancel the card. They should have never left American Express!
User
Easy application process
Applying for the credit card was very easy and received the decision quickly
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3 weeks ago
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