SkyBell Wi-Fi Video Doorbell Version 2.0 Classic (SILVER)

Quite possibly my worst buy. My review is based on 6 months of testing.Connecting:On the rare occasion when I am able to connect to the bell, it takes about a minute to connect, by which point whoever rang is leaving or has already left. This is the same using mobile data as on WiFi in my home, as I'm disabled and can't get to the door fast. Other times, it just won't connect.Motion sensor:This is extremely sparodic, very rarely it will work, then suddenly it will react to nothing, then hardly work again. In 10 times of walking up to it, it might react once.Activity log:Useless and no pattern to it. Most my activity logs show no activity, just video of the normal environment, but nothing from the motion sensor or someone ringing the bell is recorded. It seems completely useless.Reaction times:At first, I'd only get the bell ringing through my phone anywhere from 5 minutes to an hour after someone rang it. Then I altered the app to push notifications on highest priority. This improved things with the occasional ring coming through within 3 seconds, but the vast majority taking up to a minute.General use:Just logging on to the Nell out of interest, be it intrigue, or a noise outside can take anywhere from 20 seconds, to the more common 1 to 2 minute wait to see anything.... IF it logs on at all.Tech support:I've been onto skybell tech support about all of this, and they responded promptly and were very helpful, providing suggestions on resets, reinstalls etc. I followed all the instructions several times over many months, and as a technical engineer and programmer I had an idea to run through these things anyway. However whilst their support service might be reasonably good, the technology that is the skybell classic 2.0 is extremely poor.Summary:If you need a video doorbell, pay for a 'Ring' doorbell. Only buy this if you want to waste your time, money and frustrations on rubbish. Complete waste of money and not fit for purpose.

We sent back....much more complicated than we first thought. Good service however and refunded without question, for the right tech person I'm sure this is an excellent product. Too tech for me...

Great fun but unfortunately the picture quality wasn't great and audio. I love the concept but I hope the HD version is better

Do not buy this. Period.Sadly I got confused with the various versions, and I got lured into a warehouse deal. This is possible the worst buy of 2017.- App crashes when you try to answer doorbell- Picture quality is poor to say the least. No infrared means no night vision- The app is no longer updated. But it also is no longer compatible with the curren versions of iPhone software. This means... the product is unusable. I am filing a complaint with amazon as it is not fit for purpose and refunds should be given.

very pleased if you security mined then defiantly buy this

Good stuff

The app for this version does not work and the bell is useless other than for a doorbell

Ok. But I should have bought the latest model with higher resolution.