Caysever Turkish Tea Maker Machine - 1.5 L Temperature Control Smart Kettle & 0.8 L Glass Tea Pot with Infuser - Smart Stall Warning & Voice Notification - 1700 W Multi-Functional Tea Machine

Great quality and very easy to use. The teapot brews tea perfectly and the kettle heats up quickly. I’m really happy with this purchase.

I bought this Karaca tea maker around two years ago, and it has already stopped working. It no longer dispenses boiling water correctly, the tea maker function has failed, and the 40°C setting became dangerously inaccurate. On one occasion, it dispensed boiling water instead of 40°C water. As we have a young baby and used this feature for preparing formula, this was a serious safety concern. I contacted Karaca expecting at least some after-sales support. Although the warranty had expired, I asked about repair services or spare parts. I was told they do not provide any support once the warranty ends, not even a paid repair option!! I now understand why so many people have left one-star reviews for Karaca products. A product that fails after only two years, combined with no after-sales support, is not something I can recommend.

The tea in this teapot tastes very good, and the best part is that when the tea is brewing and ready, there's an audible timer that tells you when it's ready.

The top part of my tea pot was broken. Is there any way to get just the top part where you put the tea in it? Please help me with that. Many thanks

Well I'm sure most of you by now have visit a Turkish Restaurant at some point in your life and been offered the complimentary Turkish Tea after your meal. Well this machine brings that Turkish Tea home. Great quality and very easy to use. The machine also has a speaker that speaks to you when your tea has been brewed or when the water its a boiling temperature. The bonus with this purchase for me was that I replaced my kettle, as this machine can also be used as a standard kettle. Win Win!! You won't regret your purchase, get those Turkish Tea's in!!!

Good

Absolutely rubbish. I had an ALDI kettle before that lasted more than five years, but this one stopped working after just a few months. Definitely not worth the money. Very disappointing.

Not only does this look great but is very easy to use. Also doubles up as a normal kettle if you don't wish to use the diffuser part. Just press the relevant button and let the kettle do the rest. Very handy to have the water being kept at the required temperature for 2hours. Voice also tells you when it is ready, which can be switched off if you wish. Very good if you like to brew Turkish or any other tea.

I bought the Karaca tea maker on August 30th, but it has already stopped working. I would like to request a repair or a refund for this product. I would appreciate it if you could contact me and provide a solution.

Good

This product has voice over, which there is no option to de activate, good quality but this noise is too much, if you have baby don’t buy this one, plug is not for Australia.

Here's a suggestion for your complaint and product review for the I purchased the Karaca Caysever Turkish Tea Maker Machine less than two months ago, hoping for a reliable and efficient product, but unfortunately, it has not lived up to my expectations. After only two months of light use, the machine has completely stopped working. Additionally, the 40-degree temperature setting on the bottom no longer functions, which was a key feature for keeping my tea warm. I’m highly disappointed with this purchase as I expected better quality and longevity from Karaca, given its reputation. I now have a machine that doesn’t work and a frustrating experience with what seemed like a promising product. I would not recommend this tea maker to others based on my experience, and I hope the company addresses the quality issues with this model in the future.