Dimplex Gosford Optimyst Electric Stove, Black Free Standing Electric Fireplace with 3D Water Vapour Flame Technology, 2kW Adjustable Fan Heater, Thermostat, Artificial Logs and Remote Control

Totally worth the investment. Very fast delivery. A real focal point in my front room now.

I previously owned an electric stove, it was cheap and cheerful and did the job. I hadn't seen a Dimplex Opti-Myst stove until recently, and when I did then I was sold. I bought a Dimplex Gosford GS 020 here from the Amazon Warehouse. It was a "used like new" offer with a significant discount from the new price. Delivery was very fast, just two days and it appeared at my door. Setting up was a little more complicated than expected. It isn't quite plug and go as advertised. First unpack carefully and make sure everything is intact and present. Place the stove in a suitable position allowing sufficient ventilation. Dimplex provide excellent instructions with diagrams which I found very helpful. After about 30 minutes I was done, the reservoir, water tank, bulbs and optimist transducer all fitted. Switch on and the flame effect is simply amazing and very convincing. I did however have a few issues to solve. As said previously, I bought a used item, and whilst overall it was in very good condition and "like new" as described it did have a minor problem with the stove door which at first would not close correctly. The membrane behind the glass was not seated correctly but I soon put it in the correct position. I also noticed the plastic log tray provided was broken. Actually only the base was in one piece with the logs that sit on top in pieces. It spoilt the desired flame effect:( but one short friendly phone call to Dimplex Customer Care, and a replacement log tray was sent just two days later. Very impressive service and a big thank you to Michelle.The instructions says to use filtered water only, also to clean the internals every two weeks which as others have commented is bit of a faff. I live in a hard water area so I have decided to use a mixture of filtered with distilled water to keep the solution as "soft" possible. For reasons I am not aware apparently pure distilled water should not be used? So anyway, I am very pleased with this stove. It looks great, it has the most convincing realistic flame effect I have ever seen and the 1 or 2 Kw electric fan heating it provides whilst won't be used very often (we have gas fired central heating) it will come in handy on those few very cold winter days we get. I forgot to mention the remote control which simple to use, smart and effective. One button controls the heating, one the flame effect and between them is a third button that switches the stove in stand by mode.In my opinion the Opti-Myst range whilst they are expensive are well worth the money . If you seek a simpler option with less faff and maintenance then you might want to look at the less expensive Opti-Flame models. Either way you will be pleased I am sure.Dimplex Opti-Myst Stove, BlackEDIT: I have owned my Opti Myst fire for almost one year and everything is still working perfectly indeed nothing has failed. I read a number of negative reviews here complaining about poor longevity of components; replacing the water tank, bulbs, or the transducer on a regular basis. I surmise this is the result of poor maintenance and/or not reading the instructions. You do need to take care of this fire and that can be a faff at times but it's the price we pay for the realistic flame effect. So, don't over tighten the water tank cap. Always use filtered water. Do clean the components every two weeks and never leave the transducer in standing water for an extended period. If the fire will not be used for a while, then drain down the water and leave the transducer dry. There was another negative review commenting that LED bulbs are not fitted. Whilst LED bulbs would indeed use less electricity, It is my understanding that the heat from the Halogen bulbs is required for the flame effect. If you don't want all the maintenance, then consider the cheaper alternatives. Some look very good but none compare with the realism of the Optimyst fires.

The fire looks good in our stone fireplace. Only using for flame effect at the moment but this is excellent compared to others. Read instructions carefully when assembling. We normally get two evenings use from the reservoir approx 10 hours. A little bit expensive but well worth the money for a cosy night by the fire.

The fire and optomist are a very good effect, and look great if u cant have the real thing. I had to go out and buy a water filter as its recommended that you only use filtered water to prolong the life of the optimist mechanism, so thats a bit of a hassel i thought. Also you can't just have the fire light on if you dont have the water tank filled, you must have the mist on too, again i thought was a bit of a pain. I do feel its expensive for what it is, ive seen very similar fires without the optimist for less than half the price. However it is a nice effect, my 2yr old granddaughter loves it and to be honest so do i and its a great Xmas decoration too lol. When mine arrived the logs were broken, so instead of sending it back to Amazon, i called the help number on the box the fire came in (big yellow sticker saying call us first if you have any issues with this item on reciving it) and they sent me out a new log bed very quickly. I find the remote control a bit hit n miss, but the control on the fire are easily accessible, then the remote control is just to turn it off when u go to bed. Heat output is very good and quite quiet too, its a good heat blast on a cold morning. Would i reccomed this fire........it dose exactly what its says it dose, and it dose it very well, so if your happy with the price then yes i would recommend it, I'm certainly not sending mine back thats for sure.

The media could not be loaded. I love the realistic effect of the flames! The fire was easy to put together and is quite solid. There are pictorial instructions with the fire, but I found it easier to follow a YouTube video. It is quite fiddly to get the lights fitted into their place on the unit, but do-able. The refillable water container is much easier to get seated. It is filled using filtered water as tap water has too much minerals in it. When the fire is first switched on, the flames effect is quite “smoky” (steam) but keep the front door slightly open and this disappears after a while. You are left with a beautiful burning log effect with none of the dirt or pollution or danger that a solid fuel stove produces. A really great fire if you have children or pets.

Faulty and doesn't work as expected - so trying to return but Amazon will not assist.Supposedly a UPS courier collection for the return but Amazon will not provide the information for courier.No reference, no details, no information on how the courier is supposed to collect or where they are to take it!Amazon customer service just keeps saying they "do not have the information" so we are left with a very expensive and useless item that we cannot return!

I bought one of these for my dad two years ago so giving it a considered review. The first unit arrived with a broken insert but Amazon sorted it out pretty well. My dad had been used to an open fire and enjoys the wood burning stove in our house so was anxious to get something that was easy to use.Long story short. He loves it. He does have to fill it with water every other day but despite his advanced years does it without difficulty. He gets a great kick out of been able to start it with a very simple and big button remote control and enjoys both the very real looking flame and the heat. He has it on all the time during the winter when he watches tv and gets great pleasure out of the visual look of the unit.It is a multiple of the cost of other fires but my experience of other fires which say have revolving plates is that they are very unrealistic and this unit is far more real.