NETGEARSRK60-100NAS Orbi Pro - Tri-band WiFi System for Business, Up to 5,000 sqft, Replaces Access Points, No complicated wiring, Traffic & Network Separation (SRK60)

After all the great reviews I’d read about this product on line, I was more than a little eager to get it up and running to replace the reliable, but ancient Apple Timemachine setup I have had running in my larger home for the past 10 years.When I bought my home, I set about hardwiring Cat6 cable throughout the bedrooms with a home run back to the space I use as an office. I house all my network and increasingly important smarthome products in a closet space in the office. The closet is central to the home, but upstairs, with some of the products that need net access being located in further remote locations downstairs and outside the home. I had added a second Apple router and hardwired it into the network to act as a second wifi point, which sort of worked for the other devices in the downstairs, but was starting to show its age in both speed and security.Cosmetics and Practicality: The Orbi units are both the same height and weight, and except for one Ethernet port on the back of the Router colored yellow for Internet, the only way to distinguish the two units is by the color of the cap. All antennae are hidden by the housing, making it something that can be left out in view. The selling feature for me was that both the router and satellite have four Ethernet ports; something that is still needed if you are using hubs/switches, various smarthome devices that require router wired connection, etc.There are some caveats I’d throw in. 1)The unit is solid, but could prettily easily be knocked over by pets and kids; so definitely attach the base to each unit; 2)If you are attaching Ethernet devices to either units, then NOT using the base is out of the question. Any decent Cat5/6 cable is going to be stiff enough to possibly pull the unit over or twist it; 3)There is a cosmetic cowling that is supposed to cover the ports and clean up the appearance of the unit in its base. BUT, the cover can’t be used with any Ethernet cables unless you’re connecting the whole unit to a wall with the provided L-brackets – and then the cables all would need to dangle through holes in the base below the unit. Sorry, but I’d give an F- grade to whomever thought up this half-baked design; 4)And speaking of design, the transformer is one of those built into the plug, so you have this thin length of power cable running from the rear of the units running to a brick that takes up too much space on a power strip or outlet – again, who thinks these designs are OK?Setup: Took me four tries and the same number of hours to get the units up and running. The units come with one set of meager instructions that account for the “quick start” guide. Problem is, there is no information on troubleshooting included in the box, and it took me another day of looking through the web to find information on what I was trying to accomplish. So, to save folks a ton of headache, here’s what I learned.1. When you go through the setup, DON’T connect any wired devices to the network. The instructions don’t specify this, but I found that after trying to run the setup four times through with all my devices initially connected, nothing worked. First time through all the Ethernet cables disconnected, except for the one from my modem, worked as promised. I can only surmise that the system needs to be completely unburdened to be set up properly.2. Do download the Netgear Orbi app for your smartphone. You’ll need it to complete the setup, and, if you have issues as I did, you’ll need your smartphone’s cell service to search online for a solution.3. The instructions suggest some specific colors and flashing of the top LED that circles the cap of the router and satellite to tell you when things are correctly connected. The instructions lie. The satellite in my box, for example, never turned solid white when it was connected. Likewise, don’t freak when the lights all go out. I’m used to seeing some sign of life from a flashing LED or such on a router, so this threw me for a loop until I found a forum entry that suggested it was fine and the system wasn’t defective. The positive is that the satellite DOES change LED color for a few moments to indicate how strong the connection is to your router. So, at least that part was correctly documented.4. FLASH the firmware to the most recent version as soon as you have confirmed that the system is working, and before you connect any Ethernet devices. NOWHERE are there any instructions informing you how to get to the advanced menu for the system once you have the units up and running. http://orbilogin.net is the link. I used a spare Ethernet cable that I plugged directly into the router and into a laptop in my office to access the site, download the firmware and complete the flashing of both the router and satellite. It was only after this point that I then connected all my Ethernet devices to the router and satellite.5. From the Orbilogin menu, you can also set up your guest account, change passwords, etc. My experience suggested that this should be done only after you’ve got everything else all set up. Trying to do it from the Orbi app before I flashed the firmware was what initially crashed the system and sent me on the wild goose chase hunting down a full solution to the problems I was experiencing.This is NOT a plug and play system, regardless of what the instructions suggest. Poor design aspects and poorer Customer Support (at least give us up to date instructions to match the product in the box) prevents me from ranking this higher than a three star. But, I do have to admit, that after all this headache, the product is functioning flawlessly and has not had any complaints from my household users.My suggestions to Netgear include updating the instructions to include information on the current product design and advance menu access, rethinking of the base/cowling design to allow for any sort of cable management, rethink the power cable/transformer approach to make it more easily managed/hidden.

I've been looking for a more flexible (and option rich) alternative to the many different mesh-type wireless systems on the market. My initial intrigue with the Orbi Pro System was the plethora of positive reviews in the ether of the web. Multiple sources proclaimed that this system was a 'plug-n-play' ready solution for those wanting a business class product that could be attached to an existing network back-bone as a wireless AP. This had me excited. Unfortunately, the setup routine for anything but the Router front-end scheme is anything but simple. After multiple attempts to configure this system myself on an existing network - the frustration level was pretty high after the nodes stopped communicating with the front-end router and I was placed on hold multiple times with the technical support team at Netgear. Just the process of getting in touch with the right 'business' support department left me hugely disappointed; with unreasonably long hold times on the phone and improper routing of my calls more than once. I was even provided a direct business support team phone number which invariably routed me through to the consumer support folks that were less than professional in their execution.All that said, after multiple attempts to follow any and all published procedures from Netgear & multiple hard resets of the router node, I was able to connect with one gentlemen in the business support department who prudently walked me through the steps to determine that the only way to initially setup up the Orbi Pro as an Access Point arrangement was to 'hard code' a static IP address within the range of addresses 'served' off of the existing front-end network. In a nutshell, the Orbi Pro is unable to successfully assign (or pick) an IP address in an automatic fashion and would repeatedly throw the Ring LED indicator into a magenta status. That said, now that the Orbi Pro is solidly assigned a route in my network environment, it's performance has been stellar. With it not being the traditional "mesh" wireless product, it actually works better for me in this regard. The back-haul (private and independently routed) dedicated communication between the Router and the Satellite(s) creates a conduit that rivals a hard Ethernet wired path from one end of my operational 'space' to the other. There is still enough flexibility in the internal configuration to make fine adjusts to the wireless operation that I was able to optimize the performance characteristics of the system - unique to my environment. Connectivity is rock solid, the channel assignment is precise to the congestion present and packet handling is clean. For the record, this system quickly replaced a Velop (three node) mesh system I had been using for over a year in the bridge mode. That system is less than optimal in terms of configuration control in either bridged or normal mode. And its performance is significantly inferior to the Orbi Pro.There are a few areas requiring attention from the Orbi Pro engineering team:The setup wizard process is seriously broken for the 'out-of-box' and immediate configuration of the AP mode of operation - both from a direct Ethernet connection or through the Orbi app wirelessly. That process needs to be smooth as silk for the best customer experience.The mobile app wizard demonstrates a common app development issue - not enough testing and debugging.Secondly, the Ring LED indicator will remain solidly magenta in color for a static IP assignment in the AP mode of operation on the Router node, even when everything is communicating normally, which goes against common sense and intuition after reading the user manual & online support forums. It just makes sense that in a forced, static IP address assignment configuration - where no DHCP server calls are made out to the primary, back-bone network - that the firmware should be intelligent enough to know that the status indication where " if it is unable to obtain the IP address from the router" exists because the Router node is forced into a static IP address assignment (from within its own configuration tables), that the Ring LED should into an off state and not "throw" a false flag. An alternative solution would be to add a configuration option in the Orbi node GUI to allow the user to simply disable the Ring LEDs completely for any of the individual devices in the arrangement.I look forward to continued product improvement for this system from the engineers and hope that they take my recommendations under careful advisement.Pros:Clean lines and design considerations - including the multiple mounting options and the inclusion of something as simple as the stand cover plates.Solid back-haul operation. Kudos to the engineers for this ingenuity.3/4 Ethernet port switch inclusion.Solid performance once it is set up.The two node (2 pack Orbi Pro) is a solid performer in a 2500 sq/ft space and performs remarkably well outdoors, along the perimeter.Cons:Netgear needs to address their commonly reported, technical support operations. My experience was absolutely horrible.The Wizard guided setup process has issues and locks up, requiring the user to hard reset the system.The Ring LED indicator functionality is broken for the AP mode and throws a false flag.The Orbi app can actually be worse than a hard-wired setup attempt even with the inclusion of the QR code functionality - which creates a poor customer experience - yet neither method is smooth when attempting to initialize the system as an AP (access point) arrangement out-of-the-box.

This wireless mesh network seems to work great, and greatly improved my overall coverage from my old AP/router and extender plug. Following the advise of other reviewers, I updated the firmware before I did much of anything. After that, I connected directly to the primary AP to do the setup. You CAN definitely connect to the AP wirelessly or via Ethernet for the initial configuration. After you sync the satellite to the primary, you can also then directly connect to the satellite device as well. Both work just fine. I completely stayed away from the app, based on the reviews here, as well as the extremely low rating on the App store.Keep in mind, this product is 'technically' a business network system, and not necessarily designed for home use. For example, it has three networks available: One for management, and two for general use. It can be confusing which network to use, as each has different restrictions. Of course, it works fine in either environment, but being a business focused product, I believe Netgear assumes a generally more technical person will be doing the install and configuration. For example, the Netgear Insight app is technically a business management tool, which can be used with many different Netgear business products. There is both a simple/quick configuration tool, as well as more advanced access.Overall, I purchased this Netgear mesh network because it was deeply discounted from the MSRP/usual price, and I am happy with it. It is in no way worth the roughly $300 original price, but at just over $100, it is a great system. I am disappointed that there is no QoS option, but I have read it is supposed to have some sort of automatic QoS management system. I would have preferred to setup my own QoS though.

You can trust Netgear on wireless, I upgraded my self from nighthawk AC 3200 to Orbi Pro - AC3000 Tri-Band WiFi System for Business 2-Pack (SRK60).I have good coverage, the download speed for all the devices is very around 300 BPS all over the house with 25 devices connected.I like the 3 networks, one is for management, one is for the household, and one for the IoT, and there is a guest network.What needs to improve? The management software is very poor, the AC3200 (an old device) has better and more professional software.As a pro product, you would expect more security features, better management options, and more professional Orbi App.As a professional, I needed to connect a firewall otherwise i would not feel secure.Good product, good coverage, poor management, unless the software I would rate this product as 5 *****.

Tuve problema en un principio, porque no funcionó con Windows 10, pero actualicé el firmware y quedó. Tiene problemas con las páginas web, porque no reconoce la contraseña después de la configuración inicial. Para configurar hubo que resetear los equipos. Resetear manteniendo presionando hasta que el indicador de encendido se vuelva verde, la mayoría de las veces, basta con repetirlo dos veces, si del ámbar no pasa a verde. El soporte de Netgear es muy malo

The product works great in my 2000 sq ft office and covers most of the area with parallel 30+ connections. The only problem I have faced so far is sometimes satellite will loose internet connectivity. Rebooting the satellite resolves this problem. Overall a very good product if you want have a wireless office.

My download speed is always min 125 Mb/sec (my plan is 100Mb/sec) everywhere now in my house from the basement to the 3rd floor which was not the case before.I have used it for sometime now, very stable and reliable. Really a good product.Only thing that is not working: the parental control which is a very important feature for me does not work with the app.If any support that could make it work, will change my rating from 4 to 5 stars.

Triband wire mesh router is a good option if you have many multimedia devices (Smart TV, fire stick, appleTV, NAS, PC, laptops/MacBook etc.,) supports 802.11 ac. Now I have wifi connectivity speed at 5GHz is upward of 300 Mbps.Recommended for buy. Earlier was a loyalist to Linksys after reading many reviews/articles, I shifted to Netgear.