SANSCO4 Channel 5MP Lite HD DVR Recorder with 1TB Hard Drive for CCTV Security Camera System, Support AHD/CVI/TVI/IP/CVBS(Analog) Cameras, Motion Detection, Email Alert, APP CMS Remote Viewing

I owned a Sansco DVR, which I purchased several years ago, Model number: DX-8004.The unit was superb and lasted really well. Unfortunately, it eventually gave up the ghost.Probably not helped by my electricity consumer board tripping out lots of times recently.I was so happy with my previous Sansco DVR that I decided to replace it with another.Ideally I would have liked to buy the exact same unit, but apparently these have been discontinued.It didn't matter because I was happy to buy the next available, similar model.I was more than happy with price of the new unit, and it came in much cheaper than prices from other manufacturers units with a similar spec.My new unit arrived very quickly, and only took me a few minutes to set it up. I'm not great with tech gadgets, but this was so simple, even for me.The images were absolutely crystal clear, even though I was using my existing 4 Sansco Cameras, which are also quite old.I did notice quite quickly, that the internal motor was quite noisy, with a loud buzzing noise. I was going to simply accept this as one of those things, and if I closed the door to the room it was situated in I would have been able to live with the noise, but I contacted Sansco, explained the problem, and within just a few short hours they replied.Their customer service was fantastic. They told me that they always want their customers to have the best possible experience, so they would deal with this issue stright away.I purchased my new DVR on 19th December, it arrived by 21st December.I installed it the same day, noticed the noise, and contacted Sansco.They replied very quickly, and the issue has already been resolved. I would have no hesitation in recommending this company and their products. Thier products are top class, and their customer service is beyond amazing!To say that I am a very happy customer of Sansco would be an huge understatement.

Bought this unit just under twelve months ago. Really easy to setup and configure with many useful features and no problems connecting to it over the internet which is really useful when I am away from home.I had a problem with this though a few weeks ago when I was unable to connect. Got in touch via email with the support team at Sansco regarding the fault. I returned the unit and they sent me a replacement and payed the return postage and packaging without any argument. Very good service and on this basis would not hesitate to purchase other Sansco products in the future.

We made unit, operates well with Annke 5mp cameras. Day picture quality very good, better than annke, night reasonably good, annke better

When my old DVR died I intended to replace like for like but my original item was no longer available. That turned out to be a matter of good fortune as the replacement is so much better than my original one and significantly cheaper.This unit is very easy to set up (with one caveat: see below) and the video output is very good. The menu is reasonably easy to find your way around and record/playback is easy to set up and use.The web interface is where this unit scores so heavily over my old machine. Setup is so simple and the apps for iPhone and iPad are very easy to use.That caveat about setup. Be careful not to do as I did initially. The DVR went into setup mode as soon as I powered it up and at that point I hadn’t connected the monitor properly. The HDMI cable wasn’t fully seated. (A VGA socket is also available). I heard a beep and unfortunately I clicked on the mouse before I realised the monitor was blank and in doing so I set up the machine with the default Chinese menu. It was tricky trying to figure out how to reset the language to English so I contacted support. They were quick to respond but the girl from the Chinese takeaway was even quicker! Problem solved.One very happy customer!

I purchased this to replace my one which had packed. The cctv company I had initially used to install the recorder and cameras wanted £300 to supply and fit a new recorder. I decided to go with Sansco instead and it saved me £200 and was super easy to install. The Sansco support was so super helpful and dealt with all my questions within 24hrs of every email. Thank you