Kore 2.0 Fitness Tracker - Bluetooth Step Tracker Watch for Women and Men | Smart Fitness Tracker Watch Tracks Heart Rate, Calories, and More | Fitness Tracker for Women and Men for iOS and Android

I have now had 2 of these fitness tracker’s and returned both. It looks good and a great price. But I have been unable to get them to complete update on firmware. The first one I left for over 36 hrs it was stuck on language’s, I just thought I was unlucky with that one. Returned and ordered a second one. I have charged the second one left it and my phone plugged in as recommended for well over 15 hours - it’s stuck in exactly the same place. So I’m returning it.

It initially took nearly two weeks and lots of emails back and forth with Kore before the app finally managed to update the firmware and thus pair the device. Whist pairing the with the app the device would go as far as “pair” but would then say firmware needed to be updated, after selecting the “ok” button the screen would freeze and there was no button to select “update” . After lots of emails and video evidence to show what was happening the App finally started to work.I like what it can do and at present the price is very good (probably because it’s in trial phase). However the text is far to small, I can’t even read the time without glasses on and impossible to read some of the other screens even with glasses on. This is not great If exercising and and want to check progress or other features.Another issue I have experienced is that once I select and Activicty on the watch the screen freezes and I cannot return to see the front face (time).Additionally I find the way that you record weight on the app really annoying. You can record in Kg or lb but not in stones, therefore the weight needs to be converted to one of these before it can be recorded.I’m sure that these are teething problems with the device and Kore will try to rectify them, However I am going to have to return it as I cannot wait around for the problems to be resolved as every day I am eating in to the guarantee/return period. When contacting Kore for support, they keep replying that they cannot find a record of my purchase, despite the product being purchased from Amazon and register with them

Same issues as previous review. It gets stuck updating the firmware. I have requested a refund. Very disappointed.

Bought this watch in April 2022 and was working well until just stopped and hasn't worked since.Cannot get any life from it.The reason I am leaving a five star review is due to the fact that, despite the watch packing up, the company has arranged, without any hassle, to send a replacement.They were very apologetic about the demise of my watch and agreed to send out a new one within days of my message informing them that the old one had died.Brilliant customer service. A rarity in this day and age.Well done.

Great features. Easy to use. Only issue is that it’s a nightmare to fasten on your wrist. Bought two. Lost two falling off wrist. Strap waste of space and not secure. Shame as watch functions great. Won’t be buying any more.