Nursery Pal Connect Touch Twin

With so many terrible reviews I went with my gut and gave it a whirl. It took me over 3 hours to figure out how to get these cameras to connect because the directions aren’t helpful at all. I did some research and found that the cameras will run interference with each other as well as the parent unit. Keep the parent unit off and set up the cameras in completely different rooms and had absolutely no issues. I think this is where all the bad reviews came from. I’ve been using for a week and have one 1 SMALL issue with these camera and it’s the few second lag but that’s almost all monitors these days. Will update in a few months. I hope this helps someone.

This is by far the worst purchase I made before having my baby. The charging cords for both the monitor and the camera and very flimsy and both bent when simply just trying to plug them in. The connection always goes out (even after having our wifi looked at and upgraded to higher/faster speed), the battery life on the camera is total crap (if your power goes out, it will be dead within minutes, mark my words), and the picture quality is absolutely terrible. The "features" on the device are ridiculous. If you want to increase or decrease the brightness, it will crash at least 10 times until you can select the setting to do so. The camera is also heavy, so forget trying to mount it anywhere. The company will not assist you and will only place the blame on you for "damaging" the product when in reality it's just extremely cheaply made and poor quality. Just buy a better monitor. For $180, this was an absolute waste of money and a $30 monitor I have as a backup works better, imagine that.

We were using a security camera as a baby monitor before switching to this monitor and I’m so glad we made the switch! This monitor has so many great features! I love that you can move the camera by touching the screen. The lights on the side of the monitor screen show volume of the noise and are super helpful when we don’t want to listen to the noise of the sound machine in the baby’s room. The Hubble grip is so awesome for mounting the camera. I have not connected the camera to the Wi-Fi to get the app on my phone but I don’t even need to. The monitor is great! I highly recommend it!

We have used this monitor for our son. The prospect of being able to use it both on phones via their app and on a handheld device was promising. Letting your babysitter watch your child sleep and you can view from afar too? Sounds great! The handheld device looks similar to an iphone in shape and size. You are able to scan through the song options and the images. We never used the songs, as they seemed unnecessary for a monitor (we solely use it to view our child, not play with it). The video was a little laggy when we moved it around, but would move to where we wanted it. Unfortunately, I NEVER got the app to work. I feel like I tried everything, short of contacting the company. This was probably the greatest perk on the monitor, but it failed. So that was disappointing. The video quality was pretty good. But the light on the actual monitor cast a light over my child while they slept. I am assuming that my son couldn't see it...but if it was on me the light that you can NOT turn off would be distracting. Also, we live in a smaller home so don't need to hear every noise, and our son is two. We have the sound turned to "off" and even with it being off, you can still hear a buzzing noise that will not go away. Quite annoying. Overall, this monitor has a lot of pluses, but things that were important to us fell short and the extras that did work were things that were unnecessary to us.

This monitor is unfortunately not worth your money. The camera/monitor continuously disconnect and the app doesn't work much better, leaving me to be unable to monitor my baby during a nap when this happened he was asleep. There is no setting for sound reduction to cut out background noises (i.e. sound machine) as on other monitors. Additionally, the picture quality on the app is very poor especially in night vision mode. I would definitely not recommend this product.

Had been using this camera for a year and it was doing okay. Some issues with it here and there like the camera randomly disconnecting, or the temperature being way off (saying it was 79 degrees in baby’s room when it was actually only 71). Well, there must have been a one year warranty because I woke up in the middle of the night to find this thing beeping like the battery had died. It was plugged in and charged when I went to bed. I picked the monitor up and it was burning hot and so was the charger, literally if it didn’t beep and wake me up it probably would have caught my house on fire. Something either happened to the battery of the device or the charger and it is fried. Skip this one and try a different monitor. That’s what I have to do now.

I am very impressed with the quality of this video monitor. Set-up was extremely fast and painless - it took about three minutes from opening the box to getting the video to display on the monitor. I especially love the feature where you can swipe the monitor to move the camera around remotely, so even if your camera placement isn’t perfect you can adjust it in real time. There are a ton of extra features included, such as lullabies and other calming sounds. The night vision works well, even in a totally pitch black room.

No lo compren no sirve producto malo, pensé que por el precio sería un buen producto pero me funcionó 1 semana y despues ya no se sincronizaba ni con el telefono ni con el monitor hice todo lo que decia el manual y los videos de youtube y no funcionó se fue a la basura tras un mes de la compra .termine comprando otro monitor.

I contacted customer support three weeks ago as one of my cameras suddenly stopped working! No one got back to me. I even followed up and still nothing. Update- managed to get a hold of somebody to replace the broken camera however because they didn’t have any replacements in stock and instead of just sending me a whole new unit I had to wait almost 3 months for a replacement camera. I appreciate their customer service in regards to getting back to me, but if you have two children, who need these cameras, a three month wait is simply not acceptable. These cameras are awesome when they working with the updates that they’ve made they are pretty seamless compared to versions prior. One thing I will say is if you’re going to purchase the cameras you’re better off purchasing them at the store so if they stop working, you can return it at the store directly. The customer support team was great. However, they should have better policies in place as were dealing with babies who need baby monitors not waiting this long to get a replacement.

It was pretty bad. Setup took forever just to get the two cameras connected. Very little instruction until you download the app. The cameras disconnected often and often took 4-5 minutes after turning on before connecting. Touch screen is very slow and doesn't always work consistently. The range was bad being 1 floor apart probably less than 30' total it would cut out

We bought this product in advance of our newborn getting home. The product doesn't work and doesn't connect to the parent unit. The actual camera units do not work as per the instructions. The company has completely ignored Five separate customer support messages and seems to be completely fine to not help troubleshoot the issues. Big waste as I bought this in advance of our baby's arrival and set it up once he was born, so I was past the return date. Big waste of money.

I was sent a faulty camera that would not connect to wifi. I found customer service very slow as everything had to be done by email, no phone number for tech support. When they finally diagnosed the issue, the camera was not in stock so I had to wait a few more months in order to receive my replacement camera. Everything now works as it should, unfortunately my child was already several months old by the time I was able to start using the Hubble system