Operations Management For Dummies, 2nd Edition

Good one

Can’t really criticize a book, but as for the quality of the content, it’s exactly what I was thinking it is

Soll keine Fachbibliothek ersetzen, hilft aber ungemein beim Quereinstieg.

Someone once told me that thé "For Dummies" series of books has no substance and that I should look for other materials. I disagree, this series have the perfect balance between general and in depth knowledge. I've been using processes for 8 years now as a qehs manager , but I learnt a lot in this book dedicated to operations management, it gives me another angle of looking at them, other metrics than the usual quality KPIs. A lot of things are not mentioned here like contract management, the increasingly importance of ethics and CSR in operations, but there is enough in that book to make anyone get familiar with the operations management reflexes.

Valuable resource