RedThunder K10 Wireless Gaming Keyboard and Mouse Combo, LED Backlit Rechargeable 3800mAh Battery, Mechanical Feel Anti-ghosting Keyboard + 7D 3200DPI Mice for PC Gamer (Black)

Keyboard looks great and works ok for a couple of hours. Then the lights start to flicker and it has to be restarted several times by turning the power on and off. Not sure what to do about that. Edit: Ok, so here is the deal, I finally figured out this thing doesn't have any indication that it needs charging other than wigging out like I described above. If you plug it up and let it charge a while when you're using it every few days, (ours gets used a good bit) it works great.

I used this keyboard/mouse combo for about 14 months, and I really really liked it. The keyboard has a great feel, the lights on both the keyboard and the mouse are super fun, and it was one of my favorite purchases. Recently the MassStar stopped working. Even though it was 14 months after the purchase, customer service was very kind and understanding and made things right. I couldn't be happier with the company or the product.

The keyboard mouse combo was delivered sept 16 2024. There is a lot I like about this product. The keyboard feels good to type on, and the mouse has good performance. For basic use these are good items. I would say that if you are a gamer, the mouse had some intermittent issues with response. NOT for gamers. All of that could lead to a good review except for a few glaring problems. 1. The battery life on the keyboard is not comparable to other products. It lasts a few days, which is good, but there are other similar products that get better life. 2. The keyboard has had intermittent issues where it will just stop working. This is not battery related. The fix has been a combination of restarting the keyboard, reseating the USB, or at times restarting the computer altogether. 3. The mouse is dead. Did not last even 2 months and nothing I have done has been able to fix it. While I will be contacting customer support I don't have much hope for a decent resolution. Average customer support sucks in this day and age. I will edit this review with that experience at a later date. As of now, I would not recommend or buy from redthunder again. --Update-- Redthunder was initialy kind enough to reach out and offer full refund. Awesome... right? No. I accepted, to which they then sent a canned how to on fixing a keyboard. wait, sorry, one little piece about fixing a mouse that wont pair. As my mouse is dead and wont turn on (yes I know how to charge it), neither of these will work for me. Still no refund. Had they not reached out, or said "sorry, past the return date", I would have written this off. But I despise people/companies who promise one thing then dont fallow through. Or just ignore in this case. One star. Horrid customer service, bad business, worse product... Do no purchase.

I received a defective keyboard but customer support replaced it

Received this keyboard mouse combo on July 16, 2023. Absolutely pleased with both in response and connection to our mini-PC's. What really set them apart was the quick response when using Virtual Machines housed on our local network using Remote Desktop as well as AnyDesk. Thank you RedThunder! Unfortunately, problems crept up on August 14th with loss of keyboard and mouse connectivity. Left both charging overnight due to "spottiness" of their connection. While each were charging, the charging indicator lights failed to turn on to confirm charging. After a full day of charge the mouse was able to be paired back to the USB dongle (LED Lights working). Sadly, the keyboard is still unresponsive, will not pair with USB dongle and no charging indicator light. As of today (August 19, 2023) waiting to see how this can possibly be resolved. Update 1: Despite the initial keyboard failure, I was absolutely impressed by Red Thunder customer service and their attempts to rectify the issue. They offered to replace the failed keyboard. As of today August 24, 2023, using the new keyboard and working just as well as the first. Review updated from a two star to four. Thank you Red Thunder.

Exelente producto muy bueno y execelente calidad

Excelente producto, lo pedí para utilizarlo en la PS 5 y se enlazó rápidamente y sin complicaciones, ahora no tengo que estar cerca de la consola y conectado con cables para utilizarlo el teclado y el mouse. Con un aspecto brillante y muy atractivo que le gustó mucho a mi sobrino

Keyboard works great, as does mouse, no problems with those. I plugged the usb-c charger in, and it literally melted and was smoking and almost caused a fire.

Whe you say GAMING you see $$$$ Not these little beauties! Bought for Xmas for grandson with matching mouse for his gaming system. Pretty cool keyboard Lots of lights Looks nicely made. REMEMBER to charge the keyboard and mouse for at least 8 hours before first use! I recommend

Very good for the price