These handbags are made of PU leather, of very good quality, you will find that they are of very good value for the money you spend. All pictures are taken from actual bags, so you will get what you see! As for shipping, we ship in 6 business days after is cleared and we ship by EUB which takes about 7 ¨C 15 business days to arrive at USA customers. Sometime for our system reason, you can not find the tracking number on your order detail page, please do not worry about this, if you need it, just contact us, we will reply u in time. About return policy: As a faithful seller om Amazon, we offer convenient after-sales service: If you receive broken,damaged or wrong item,please do not worry, prepare the picture and cntact us freely, we will give you refund or resend in 1 working day!Also the items you do not need to return back, for shipping fees is high. If for other reasons,color difference, quality problem and others we encourage our customer contact us with your picture! we will solve your problem as soon as possible.
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