Eva Naturals Anti-Aging Glycolic Acid Cleanser (6 oz) - Acne Treatment and Exfoliating Face Wash to Reduce Wrinkles and Improve Skin's Moisture and Glow - With Alpha Hydroxyl Acid, Aloe and Vitamin E

Pump not working right out of the parcel. Cleaned off the pump and it works on various other liquids, but this one is very thick and goopy with particulate matter in which clogs the pump before any product has the chance to get out. From looking at some previous reviews this seems to happen quite a lot with others... I had hoped that it wasn't a systematic issue and was just the odd dodgy pump, but it seems like someone at this company REALLY needs to reassess their packaging.

The dispenser on this product is completely unusable. I’m not sure if this is just me or rather a design flaw, because the product itself is rather thick and impossible to dispense without tipping it out.

I have previously been so pleased with this cleanser and I have seen reviews where people have mentioned the faulty pump - this was news to me until I received my last order and I now have a cleanser that is difficult to dispense - and now I feel disappointed - I have tried rinsing the pump - but still not working . I have written to Eva products and they haven't responded hence my late review as I did want to give them a chance to respond . so I am afraid due to wastage now - I will really have to think hard before i reorder . Eva products you are loosing customers - please sort out the pump!!!!

Firs time i bought it I had no issues with it, in fact I loved the product. However, the two other times after, that i bought the product the pump was defective!!! Its really annoying and am considering on not buying this product again because of that. Apart from that the product truly is good, i had small bumps on my skin, i could see my 'pores' on face and had a lot of acne scars but this helped it clear up.

I am using this product for the first time, so its early days yet. I have noticed my face is smoother and the bumps/spots on my chin especially has shrunk a lot, I normally had to use cream from the doctors for this to happen. I am waiting to see how it helps with the dark marks.