Waykar 158 Pints Crawl Space Dehumidifier with Remote Control up to 6,500 sq. ft., Dual Duct HVAC Commercial Whole-House Dehumidifier for Basement, Industry Water Damage Unit - 5-Year Quality Coverage

Brief summary: Humidity bad. Waykar good. Long winded version: I’ve been running a Waykar upright dehumidifier in my workshop for three years now. I’m down near the Gulf coast and the humidity stands outside the door waiting to punch you in the face and kick your teeth in as soon as you step outside. Unfortunately, it also causes steel to rust. A lot. Badly. And I have way too much money invested in tools and old Land Cruisers to allow that thief to corrode my stuff. Hence the dehumidifier…sorry, I got a bit distracted there. Anyway, after three years of continuous operation the poor thing quit dehumidifying. It still runs and all, but it quit drawing out water so I contacted Waykar customer service via email. They responded very quickly, asked some questions, had me run some tests to troubleshoot, and ultimately determined that it was low on refrigerant. Unfortunately, most small fridges and dehumidifiers are not designed for servicing because the service would cost half as much as the unit, so it’s pointless. However, Waykar recommended this slightly smaller unit so I went to Amazon and snagged one. I know, you’re wondering why you’re bothering to read such a rambling review. I apologize. Some shipping damage but it’s a work piece, not a show piece, so I figured I’d see if it works before going to all the effort to return and exchange. Zero problems! The unit runs perfectly and within 3 minutes had dropped humidity by 1% in a 3600 sq ft shop. The shop is pretty well sealed with two large overhead fans to keep air moving. Within 10 minutes it was down by 3% and in 15 minutes down from 31% to 26% where it automatically kicked off (my setting). LIKES: Dude. Super easy to use. The operating manual makes sense, is well written and covers everything, but the controls are intuitive. Quiet - now it’s not silent by any means, and I can hear that it’s running when I’m across the shop from it, but it’s not loud. You can have a conversation directly beside this thing without raising your voice. I’m also a biggo fan of the fact that it has both a continuous gravity drain and an automatic pump drain if you’re using it under a house. We don’t have basements in Texas, but the feature is cool. And finally, the gravity drain port is same size as the inside of a standard garden hose. I cut the end off an old hose, pushed the cut end over that drain port and routed the other end to a bulkhead fitting through the shop wall so it can drain outside and never have to touch it again. I like. In case you couldn’t tell.

Great product had an issue with the original item I got never worked properly reached out to them and within a day or two of me trying to troubleshoot which I have no problem trying to do instead of just having a new one sent it's just understandable. They ended up sending me a brand new one very quickly so within a week I was up and running new one works amazing pulls out a lot of moisture on the first day it's been running pretty much non-stop for about 15 hours and started out around 65- 66%. It's now down to 45%. You might think that took a long time to come down that far but that is a lot of moisture actually being pulled out of the air the first hour or two I had it running. It pulled almost a quart of water into a bucket so it really does pull a lot of water out of the air. It will be interesting to see once it gets it down to the desired percentage which is 45% for me because I think the gauge might be off by 3 or 4% as my other humidity tester shows a little bit higher humidity than this does so that's why I set it at 45% instead of 50. But it'll be interesting to see how often it Cycles on and off once it reaches its desired point. Oh one last thing since I installed my return hose from my dehumidifier into the return of my HVAC system I installed a flap on the mounting point to the HVAC so that way when the dehumidifier isn't running the HVAC isn't pushing air back through the dehumidifier

### Update 2 ### Received my replacement unit within 5 days of my requesting same. Waykar Customer service kept me informed of the process every step of the way and shipment arrived right on schedule. Unit I received was brand new with a manufacturing date of March 2022. Even this was above and beyond what I expected. I thought I would have received a refurbished unit and not a brand new one. I was able to simply disconnect the cables and duct work from my old unit and put the new one in its place; and once power was turned on it took only a couple hours to be down to my desired RH setting. Unit has been working flawlessly to keep my crawl space dry once again. Thank you Waykar customer service for all your help. ***Update: After working perfectly at keeping my crawlspace dry for 20 months the unit has had issues with frost buildup at the air intake. Upon contacting Waykar customer service and explaining the problem I was experiencing, they responded overnight and requested I perform a sequence of events and take pictures to help them determine what the problem may be. Upon completing this task and provided them the information they, once again, responded overnight and offered me several options to repair/replace my defective unit. I was very happy with how quickly and congenially their customer service helped me with addressing this issue and look forward to a quick turnaround on my replacement. I would still recommend this Waykar product to anyone who is looking to combat moisture in there crawlspace. ************ The thing that sold me on this unit was the large capacity and excellent price. The specs for this unit was much higher that other manufacturers costing hundreds more. The unit arrive quickly (Amazon Prime) and in good condition. This unit was replacing another dehumidifier from another manufacturer from 5 years ago in our crawl space. Some of the big differences I liked about this new unit was the remote control panel, remote humidity sensor, and the ability to use flexible duct work to redirect the exhaust side of the dehumidifier. THe installation was relatively simple with the only effort required to remove the old unit and lift the new unit up on the mounting bracket to hang it from the floor joists under the house. With the 10M remote cable I was able to run it out of the crawlspace and onto a inside wall of the Garage for easy monitoring. The old unit was installed a good 20 ft under the house from the crawlspace entrance and had no way of knowing if it was working or not. I really liked hanging the remote humidity sensor away from the unit more close to the middle of the crawlspace. THe only additional item purchased was a 20ft 6 inch flexible duct that I connected to the exhaust on the unit and had the discharge go further back into the crawlspace, which in my opinion made for much better airflow to remove more moisture in the crawlspace. I set the humidity level at 45% and check the control panel on a regular basis, since it is easily accessible from my garage, and I have seen the level rise to as much as 48% and within a short period of time lower down to 43%. On average it fluctuates around 45% as I would have expected. So, all in all the unit performs as advertised and I would recommend to anyone needing a crawlspace dehumidifier.

Just got this. Sick of paying $300 for POS models and I didnt want to go as large as $1000 for a nicer one - this one seemed like a good compromise. Some of them mention having to replace a sensor, and I am ok with that as long as this lasts and the support is there, which sounds like it is. This thing is heavy and built well. When it runs, its actually quieter than I expected, and is quiter than the $300 pos one I just had to get rid of. So far, it works great. The controls are very intutive. 2 small complaints, and I know I put this as 4 star, but it more like a 4.5 at this time. First complaint is, the gravity hose that comes with it is very cheap and light as a feather. For this price it should have came with a heavier rubber hose or something. I didnt use the pump but the hose on that is higher quality than the gravity hose. 2nd complaint - so I went online to find out the size of the hose, and could not find it. The closest thing to it is I found a replacement hose area in the store, but this model wasnt listed. So, I had to email support. That being said, they replied quickly and also they actually followed up with me a 2nd time when they didnt hear back right away. They let me know that the gravity connector is 18mm outer diameter, 16mm inner. So for the US peeps, this translates to getting a 5/8 inch rubber hose, and it fits perfectly. See all the photos. Also, I am trying to get on Amazon Vine, so if you find this review helpful, please like it! Also, I will update this after I have had this awhile....good or bad.

The unit itself is impressively built and very heavy, I had to have it delivered specifically to the crawlspace for my home where it was to be placed. The unit has performed well, easily keeping the recommended 50-60% humidity that the crawlspace should be at, without any issues. Having both the gravity drain and pump as options for draining helped, as I can use both due to the area it's in. This ensures it won't potentially ever fill or overflow. The unit is still performing well, having bought it in June, but I did have the control panel display the 'EC' code. This required contacting the company. I was astonished at how quick their responses have been and their support through the troubleshooting. While the unit is functioning, the panel does not correctly display the humidity and temperature of the area while their (separately bought) control panel external control does indeed display the correct current conditions. They offered a replacement motherboard, but after discussion with them we are going to replace the whole unit. Considering the weight and size, I was pleased to discover that their shipping cost (since it has been many months) was absolutely much lower than I expected and I am working with them to get the new unit shipped and in place. Overall I can highly recommend this company for their quality and response in customer service, as well as the ability for the unit to continue working even with a detected internal error.

Update #2 - I have now had the machine 8 months and it is getting a second error. This time "EM". It runs for a minute and shuts off. I sent an email to customer service and received no response. Interestingly enough, when I signed in to update this, my 1 star was changed to a 2. I reset it to 1, because 0 is not an option. I purchased the unit and paid to have it installed by a licensed HVAC tech. It gave a sensor error code (E4). I emailed customer service and got no response. I called customer service and nobody answered. I had to leave a call back number. I was eventually contacted by customer service via phone. All other communications were via text. The company has a US address but a lookup on the South Carolina secretary of state's website shows that it is foreign owned. The address is a ghost address used by multiple companies. So, that explains the lack of good customer service. I was first told to see if it is working and ignore the code. I was then told to let it run for 24 hours and the code will go away. I will be testing it soon and update this post. Either way, it has been a poor experience. I would not buy another one. Update - The code never went away. The company sent a new humidity sensor, which I had to install myself. That seemed to fix the problem. If there had been proper testing procedures when the product was produced, this never would have happened.

Great product and works well in my Crawlspace. Very satisfied with their customer support and service as well.

We've used various types of dehumidifiers with mixed results and we finally decided to try out this more robust model. It can handle the humid Midwest climate in must less time than any other model we've tried in the past. Easy to set up and run, and quiet for how powerful it is. Strongly recommend.

I purchased this unit about a year ago. The unit is solidly build with a metal frame and metal sides. Compared to my older floor based dehumidifier this unit throws a great deal of air, making it ideal in large room or crawl spaces. The unit is meant to hang from the ceiling so I just went to a big box store and purchased some threaded rod and hung it from the rafters. It worked great and you could easily make it perfectly level. The unit came with the humidity sensor on a long cord and the control unit on a long cord. At some point I will mount the control panel outside my crawl space but for now i just leave on top of the unit. After about 11 months I has some technical issues and support, while over email, was very good. They asked detail questions and provided detail instructions on how to resolve which included pictures and at one point even a video. I am still very please with my purchase.

We purchased this Waykar dehumidifier in September 2021. The unit received was in immaculate condition and has always worked well, keeping our basement dry and odor free. Must say that the device does not contain a water tank which makes it very compact. The air filter is easily cleaned with a vacuum cleaner or under water. To get it working, simply press the start function then set the desired humidity level on the touchscreen and you're done! really easy to use. This dehumidifier is mostly designed to be connected to an existing home ventilation system or can be used as is without any problem like in our basement. I should mention that a few days ago the device started showing signs of frost on the heatsink. So we contacted Waykar and Bonnie from customer service got back to us right away. Customer support is fast, efficient and above expectations. When registered within 14 days of purchase, the warranty increases from 1 year to two years. We have no hesitation in recommending this product.

Our Wakar 155 pint dehumidifier effectively has maintained our 2000 sq. ft. crawlspace for over a year now, to become a dry and comfortable space; we previously had some mould issues and they are now completely gone! Quiet, effective and at a great value! Kirk Dewar

Purchased this product and it looks well-built. It worked great for a few months, however, it started to freeze up. I contacted Waykar Customer Service and explained my issues. They reviewed the problem, made some suggestions and made things right. The system is up, running again and working as it should drying out my crawl space. Excellent Customer Service and a great product. This company stands behind its product.

I purchased this dehumidifier about 2 years to put in my basement for the last 2 years it has ran great really hoped get the humidity and the smell out of my basement. Their online support is really friendly and helpful. I've had a stand up dehumidifier in my basement before then I upgraded to this and it really dehumidify the water it could fill up a bucket a day. It's a lot dryer in my basement I would buy this again.