A smarter way to cover every detail. Zoom in to see and record video in 2K with HDR for a clearer, undistorted picture, day or night. Spend less time recharging with 6 months of battery life. Pro 3 is wire-free and weather-resistant to deliver fast, easy installation and flexibility to get the perfect camera view, year-round. With the integrated spotlight, see important features like faces and licenses plates in full color, at night with color night vision. Get the big picture with 160° diagonal view. Get smarter alerts for quicker action. Receive notifications for people, vehicles and packages and take quicker action like sound the siren, call a friend or dial emergency services with the included 3-month trial of Arlo Secure. Ward off unwanted guests by triggering the siren or integrated spotlight automatically or manually from the Arlo App. Works with Alexa, Google Assistant, Apple HomeKit and Samsung SmartThings. 6 month battery life will vary with device settings, use, activity captured and environmental factors. Arlo Secure includes cloud recordings of video clips at 2K or lower resolution for 30 days. Renewal of an Arlo Secure subscription is required to maintain Arlo Secure features, including cloud storage. Arlo Secure service not available in certain countries.
J**V
Significant Cost over Prior Versions
The biggest difference between the Pro 3 and Pro 2 is the lack of included cloud video storage. While the Pro 2 and it's predecessors came with 7 day rolling cloud backup, the 3 doesn't include any cloud video storage without a $120/yr plan. This wouldn't be such a problem, but the local storage available via the base-station/smarthub is essentially useless. In order to access that local storage, it has to be removed from the base-station/smarthub and viewed on a computer, etc. There's also no option to use a NAS as a workaround, because they aren't supported.As a long-time Arlo owner, I've watched the company make their products less and less user-friendly while adding cost. I imagine being spun-off into their own company probably has something to do with this. If I could go back and choose another option for my smart camera system, I probably would, but I have so many of their products I'm locked in.
S**B
Wanted to love so bad but couldnt
As a longtime user of both the original Arlo and Arlo Pro, I was excited to upgrade to the Arlo Pro 3.After setting up everything, the range on the Arlo Pro 3 is nowhere near as good as the original Arlo or Arlo pro.My furthest camera is my front door, it is about 100 ft away from the base. The original Arlo and Arlo pro had no problem with this. The Arlo Pro 3 would sometimes connect to the front door, most of the time it would not. So I did a side by side comparison with both systems setup. In every case the Arlo pro beat out the Arlo Pro 3 in terms of operational quality. In addition, the Arlo Pro 3 uses completely new rechargeable batteries that cannot be charged in the Arlo pro charger. A BIG minus in my mind if you want to upgrade a piece of of system a little at a time.If you have a Arlo pro system, stick with it! Don't bother with this!
D**
CAMERA USELSS WILL NOT RECORD WITHOUT SUBSCRIPTION GRAINY COLOR AT NITE.
WAS NOT CLARIFIED THAT THE ARLO PRO 3 RECORDING FEATURE IS TURNED OFF UNLESS YOU CAN AFFORD A SUBSCRIPTION. DAY COLOR OFF AND NITE COLOR GRAINY. HAVE BEEN ABLE TO SHARE IMAGES WITH SHERIFF DEPARTMENT WITH ARLO PRO 2 THAT THE ARLO PRO 3 MISSED. ARLO AND SELLER OUT OF THIS WORLD ELECTRONICS UNWILLING TO RESOLVE THIS ISSUE. DISAPPOINTED AFTER 15 YEARS TO HAVE TO WRITE A NEGATIVE REVIEW.
T**R
no more 7 days free cloud storage
the system works ok, battery life is below average.The reason for 1 star is that it was not clear at time of purchase that the Arlo Pro 3 no longer supplies 7 days free cloud storage. Starting with the Arlo 3 you need purchase a monthly subscription per camera to store 30 days of video events. That is $2.99 per camera, $36 per year per camera, so basically for the set of 3 cameras, another $100 per year
P**D
Buy Arlo pro 2, not this one
I bought an Arlo pro 2 system a last year, it came with 3 cameras.I loved it and totally recommended it to friends. I wanted to add a 4th Camera and called Arlo, the Arlo tech recommended to add an Arlo Pro 3 camera and stated it would work perfectly with my Arlo pro 2 system.It was very simple to install it and it has been working perfectly, however its now 3 months since it has been installed and Arlo contacted me and said I must pay $10 a month to have this camera working!!!!!!!I assumed the Arlo tech would have told me it was only free for 3 months and that it does not come with the 7 day free cloud storage.The main reason why I went with Arlo was it did not have a monthly fee.Now I do not know what to do, buy an Arlo pro 2 camera and try to sell the Pro 3 camera or just pay the $10 per month.So buyer beware!!!!!!!!!!!!!!!!!!!! Do not buy an Arlo Pro 3 camera!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
E**I
Great Hardware, But Lag and Other Issues Make Most Features Useless
First, as a previous reviewer said, the equipment is great. The cameras give a sharp, clear image with very good color. Setup is fast and easy. And even the app is easy to use and mostly intuitive.However, most of the features that are advertised are mediocre at best. The worst thing is that there is significant lag time from when an event occurs and when you can actually see it, even when connected to the same network as the hub. On live view (which can take a minute or more to get to connect), there is a lag of 10-30 seconds. This can make positioning the cameras a much more drawn-out process than one would like. But worse, it makes the two-way audio feature worthless. By the time you see that someone is there to speak to, they're probably already gone, and that's in live mode when you're home.Even worse is the lag associated with notifications. The lag between an event being recorded and receiving a notification isn't too bad, about 5 seconds. But then when you go to see what the notification is about, you have to wait for the recording to download. It can be a few minutes before it even shows up in your library. Again, this means that you are not viewing events in anything like real time, and aren't going to be able to react quickly enough to affect what is going on. If you wanted to use the 2-way audio to warn someone off, it would be completely useless when you're not home (which is when you'd most want to use it), because you won't even know anyone is there for probably 5 minutes, and then you still have to wait for live view to activate as well. By that time they've probably already broken in or done whatever else they came there to do.Another problem is that the system isn't constantly recording like wired video systems do, so that saved videos actually capture a few seconds of activity before a recording is triggered. This means the recordings often miss significant and important portions of the action. The recordings themselves can either be set to a fixed time, or for as long as there is motion. But this is also problematic. What if the action lasts longer than 2 minutes (the longest timed setting)? On the other hand, the 'as long as there's motion' setting cuts off literally the moment the camera no longer detects motion, so, again, you potentially miss important portions of the action at the end as well as the beginning. They really need to have at least 10 seconds of recording before a triggering event, and 10 seconds after motion is no longer detected to make sure that important information isn't lost. The lag also often means that the video itself has gaps. Often There's no video at all, just a single still image (a video with 0 seconds length).Motion detection is also not good. The cameras are extremely sensitive and can pick up the slightest movement of almost anything. This isn't a bad thing, except that it means you'll need to set sensitivity down well below max to avoid constant false triggers. But the adjustment for this is awful. We have a few neighborhood cats that come through the yard with a fair bit of frequency, and also birds that visit a feeder in the back of the house. But trying to set the sensitivity down low enough so that it doesn't constantly trigger on these animals, but still doesn't miss a person, is essentially impossible. You'd think there'd be a fair difference between an 8lbs cat and a 180lbs. mailman that the system would be able to detect. You'd be wrong.Along those lines, the system does actually label the videos according to the type of motion that triggered it, and it is very good about accurately differentiating between people, animals, and vehicles. However, there is no feature to have it ignore animals, for example. You can have it not send a notification based on the type of trigger, but it will still save a recording, which drains your batteries. Edit: for whatever reason, after the first two days the system also stopped correctly identifying 'person' and 'animal', and now just labels everything generically as 'motion'.Nighttime recording is generally good, with one major exception. I have one camera that watches the gate on the side of my house. There really isn't anywhere to mount the camera where it can watch this gate effectively except to the side of the house itself. And this means that the side of the house takes up about 1/5 of the frame, along the right side of the image. No big deal, since the remaining area sees what I need to see. However, at night, whether using the IR lights or the white light, that portion of the house is so brightly lit by the camera's lights that it completely washes out the rest of the image. There's no way to narrow the field of view (there is a setting that claims to do this, but it doesn't actually crop the image) so that the camera ignores that area.In short, if you want high-resolution images that show that someone was on your property at a particular time, this system will do that fairly well (the images are great, when it actually records - which it frequently doesn't even with people walking right through the field of view). However, if you want a good record of what they were doing, or even more so, you want to be able to watch them doing it in real time, this is not the system for you, as it simply, as their service works right now, doesn't do this well, or in some cases, at all. And forget the two-way audio, as it's worthless.UPDATE: So, having had these up for a few weeks now, I can add to this review. I've bumped it down to one star from two. First, none of the issues above have been resolved. The delay varies dramatically from one instance to another, but it is always excessive to the point of making the 2-way audio feature worthless. Not to mention that the sound out of the cameras is pathetic, so it isn't like it would be of any use even without the delay.It's been impossible to set the motion detection so that it records the things you want and not those you don't. Even set at 100%, it virtually never picks up people approaching my front door, even though I mounted the camera such that they have to walk horizontally across the field of view (which is supposedly the type of motion it detects best) for a distance of almost 30 feet, passing within 5 feet of the camera to reach it. If it records them at all (it doesn't always), it almost always only catches them at the door, or even walking away. Oddly though it still often picks up cats, birds, and small plants 20 feet away blowing in the wind, so much so that I get over 100 notifications a day and the battery dies in about a week. And that's with the battery management set to the lowest video quality to achieve the best battery life. It's so ridiculously bad that I only catch any video at all (usually just a couple of seconds as he walks away) of the mailman about every third day even though he could almost reach out and touch the camera, but I'll have a dozen 60 second videos every day of a cat grooming itself 20 feet away.There are two recording modes that I mentioned: record on motion and timed mode. I was getting such poor results with record on motion (I would get a fraction of a second of someone walking out of the frame, or the recording would start when they were halfway through the frame and then stop recording while they were still in it and moving) that I switched to timed mode, where you can set the length of the recording anywhere from 0 seconds to 2 minutes. Supposedly once motion is detected, the camera will automatically record for the set amount of time. No surprise, it doesn't. The results I get are better than before, but the video is never the length I set it for. It's usually significantly shorter, but sometimes twice as long. And I still usually only get people walking away after they've already reached my door, done something (ring the bell, drop a package, etc.), and turned around to leave. I usually only get the back of their head, not their faces.Another feature that doesn't work is hot zones. First, they are not recording hot zones, but just notification hot zones. I was hoping at first that by using them I might trick the cameras into being better at recording what I wanted, but it has no effect on that. Oh well, that isn't what it was designed to do. But it doesn't do what it is supposed to either. Since you can't turn off notifications (you can choose between a text-like alert or an email, but you have to choose one, the other, or both), I tried to use a hot zone to reduce notifications from a camera that I was getting far too many false notifications from (sometimes one every second or two for a whole minute). So I set a hot zone only in the smallest area I could, up in a corner of the frame where there is absolutely no motion. It didn't help one bit. I still go just as many notifications as ever, and when you look at the recorded video, you can see that the motion that triggered it (if there was any) was nowhere near the hot zone.In short, this technology is nowhere near being ready for the consumer market yet. While the set-up is far more difficult, a wired system that costs 1/4 as much will give you far better results, though the video quality on such cheap systems is nowhere near as good. But video that either doesn't cover what you need to see, or comes in so late you can't respond in time to make a difference is virtually worthless, no matter how good the image quality.
D**E
Poor picture quality
They claim that they use 2MB/sec for 2K video and 4MB/sec for a 4K video. Netflix and Amazon state they need 15 to 25 MB/sec for their 4K content. The result of this cameras low bandwidth results in very poor quality if their is any motion or fine detail in the scene. I also see a delay of >10 seconds so it is not live. I suspect the the cameras send to the hub using 2.4GHZ wifi which then sends to their server and when I watch it I am probably getting it from their server. I asked this a few times on tech support but was unable to get a clear answer. I have a very high quality mesh network and asked if I could connect the WiFi cameras directly to it and avoid having to go through their hub which is another WiFi network to cause crosstalk. They said no. The WiFi cameras must connect to their WiFi network set up by their hub. Since their hub needs to be connected by an ethernet cable and they want it connected to your base router it makes it placement very difficult if it is far from the cameras. Why not just let it connect to my existing WiFi network?The physical construction and packaging is excellent though.
A**N
Disappointed
Nice camera and easy setup. I really wanted this to be a great product, but there are a few issues which defeated the purpose of the camera. I spent HOURS trying to resolve them ploughing through support forums, talking/chatting with arlo support. Was a waste of time unfortunately. Very disappointed:-the range of the base station was not great and I had to rearrange my routers and mesh network at home in order to get the cameras close enough to connect.- the activity zones are supposed to define the areas where the camera picks up and alert. The feature absolutely doesn’t work. It’s very annoying as we get alerts constantly from movements far outside the zones. Looking online it seems to have been major issues with this for years with Arla. Maybe one out of 50 alerts are actually from within the activity zones. So much for AI and intelligence. It made the camera borderline useless for our purpose.- it took us just 3 days (!) empty the batteries on both cameras. So much for the 3-6months promised. Maybe because of the point above. I certainly didn’t plan for a system where I had to charge the batteries every other day. the camera will be no good when leaving the house for more than a few days.I spent a LOT of time trying to make things work. I am returning it tomorrow. Waste of effort and time.
A**R
Do not buy ! Expensive and useless after 3 months
DO NOT buy. Its a scam. You pay a super expensive price and get a free 3 months working plan, but then if you dont keep paying them, None of you cams will work.You will only receive « motion detected ». But no remote access, no video, no pics, absolutely nothing, unless -wait for it- you are at home !Arlo is a joke.
D**B
Very dissapointed.
I was not aware that after the free trial was over that the camera would no longer record without a subscription. I feel like I have been duped. This is not what I thought I bought. It should have been made clear that this stops working without a subscription.
C**U
Buy a different brand
Bad brand of wireless camera that needs the hub, drops connection multiple times a day on several cameras connected to the hub, batteries die very quickly and the proper length charging wire doesn’t come with these cameras so you have to buy it from a 3rd party along with the USB electrical plug to connect it to the wall, the mounting brackets that come with this camera pretty much prevent you from easily attaching a charging wire to these cameras easily, I’ve even tried the solar chargers especially designed for these cameras and the still don’t keep a charge, Arlo needs a complete re-engineering of their wireless systems before selling anymore wireless cameras
Trustpilot
2 months ago
1 week ago