does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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JOYACCESS Wireless Keyboard and Mouse,2.4G Ergonomic and Slim Wireless Computer Keyboard Mouse Designed for Windows, PC, Laptop,Tablet - Black Grey

Product ID: 164410856

Details

Brand
JOYACCESS
Color
black grey
Compatible Devices
Laptop
Connectivity Technology
Radio
Special Feature
Ergonomic

🎯Adjustable mouse DPI up to 2400 in 5 levels

📶2.4GHz stable wireless range up to 10m

⌨️Ergonomic slim keyboard with low-profile scissor keys

₪221

Duties & taxes included

In stock

Sold byAmazon IsraelDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Israel.

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Description

⌨️📶 Elevate your workspace with sleek wireless precision — never miss a keystroke or click again!

POWER SMART DESIGN - Ultra-low power mouse (0.11mA) with auto sleep modes—keyboard sleeps after 8 minutes, mouse after 20 seconds to maximize battery life.
UNIVERSAL COMPATIBILITY - Works flawlessly across Windows, Linux, Mac OS, Chromebooks, smart TVs, and more—ideal for professionals on the move.
SEAMLESS WIRELESS FREEDOM - Single nano receiver connects keyboard & mouse, freeing USB ports and snapping into mouse for easy storage.
ERGONOMIC COMFORT FOR LONG HOURS - Tilted slim keyboard with UV-coated surface and quiet scissor-switch keys designed for extended productivity without fatigue.
PRECISION CONTROL AT YOUR FINGERTIPS - Mouse DPI adjustable from 800 to 2400, perfect for multitasking from office work to 4K displays and casual gaming.

The JOYACCESS Wireless Keyboard and Mouse Combo offers a sleek, ergonomic design with a stable 2.4GHz wireless connection up to 10 meters. Featuring a slim, UV-coated keyboard with quiet scissor keys and a high-precision mouse adjustable up to 2400 DPI, this combo ensures comfortable, efficient productivity. Its single nano receiver frees USB ports and stores conveniently in the mouse. Compatible with multiple OS platforms, it’s perfect for professionals seeking reliable, stylish, and power-efficient input devices.

Specifications

ASIN	B07Y9PMKV2
Antenna Location	Gaming,Office
Best Sellers Rank	#196 in Computer Keyboard & Mouse Combos
Brand	JOYACCESS
Color	black grey
Compatible Devices	Laptop,Personal Computer
Compatible Operating System Family	Windows
Connectivity Technology	Radio Frequency
Customer Reviews	4.2 4.2 out of 5 stars (25,067)
Hand Orientation	Ambidextrous
Item Weight	647 g
Keyboard Description	Ergonomic
Keyboard Layout	QWERTY
Manufacturer	J JOYACCESS
Mfr Part Number	CBP1CA
Minimum Required Operating System Version	Windows 11
Model Number	JA-CB2BK
Movement Detection	Optical
Number of Batteries	3 AA batteries required.
Number of Keys	102
Number of Packs	1
Operating System	Linux, Mac OS, Windows 10, Windows 2000, windows
Other Special Features of the Product	Ergonomic
Power Source	Battery Powered
Unit Count	1 Count
Warranty Description	1 year

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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₪221

Duties & taxes included

In stock

Sold byAmazon IsraelDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Israel.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews