ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support

PROs:- The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step. Don't skip ahead! Just do what the App tells you when it tells you and you will be Setup in 5-10 mins.- App is friendly and displays everything in a very straight forward manner.-IPV6, active by default.-Auto selects the best format for devices as used 2.4ghz or 5ghz (Defaults to 2.4ghz on Setup). Tune all my devices to 5ghz when each device was used for the first time.CONS:-The App is limited as far as advanced network controls are concerned. So if you like having advanced user control it may not be for you.Final Thoughts:This router has everything optimized for the everyday internet user (gamer,work-from-home,IoT,Streamer). I highly recommend this router for any of the above users. It's fast, reliable and user friendly.

We've been using this for about a month now with the "main" router on the 1st floor and the "satellite" unit positioned centrally on the second floor; both units in the kit are identical, so it doesn't matter which one you use as your main router and which for the satellite. We have seen an INCREDIBLE improvement in download speeds over our previous setup, which was the NeatGear Nighthawk X10 R9000 AD router (which STILL sells for close to $400 after all this time) coupled with the Nighthawk EX7700 range extender.All of the little nooks and crannies on our second floor are now seeing 100+Mbps wifi download speeds off of our 400Mbps broadband connection, which is the fastest we can currently get in our area. The R9000 and EX7700 combo would give us 40Mbps tops on the second floor, so seeing those speeds doubled is impressive. The system was easy to set up using the Maxx app and we were up-and-running in about ten minutes. After seeing the major jump in wifi speeds we fell in love with this unit......until we noticed, as many others have pointed out, the extreme limitations in network customization offered by the bare-bones app.We have 2 PCs on the second floor that sport WiFi 6 networking cards, and were delighted by how quickly we were downloading huge files on both machines. Delighted for a while, that is. I was transferring a large amount of files from Google Drive to one of our WiFi 6 enabled PCs, and the speed was significantly lower than it was for the download I had completed just a couple of hours prior. Why, you ask? Because my brand new, $650 mesh system decided it was a good idea to connect my WiFi 6 PC to the network the using WiFi 4, 802.11n protocol at that particular time. I don't know why, it just thought it was a good idea, I guess. Network traffic in the house was very low at the time, as well.And therein lies the caveat: you cannot pick which band, or protocol, or ANYTHING at all, with the current app. It will show you what is connected to the network and give you a speed test, both for total bandwidth at the hub router and for WiFi throughout the house. Beyond that, unfortunately, it's worthless. If I have WiFi 6 devices I would like to be able to have them connect to WiFi 6 ax when I want them to, not when the router and satellite want them to; alas, I have no input at all, and we are ruled by the cruel dictator that is our new SurfBoard Maxx Pro Mesh system and the crazy decisions it makes.I'm giving the system four stars as the performance is amazing when it actually decides to use its bandwidth appropriately, and I don't regret upgrading from the R9000 router and its useless AD band one bit. I am withholding one star and joining forces with the MANY others reviewing Arris' brave foray away from modems and into the world of WiFi 6 routers by asking... nicely... for a major app overhaul. The app itself has not been updated in months but there is always hope... right, Arris? Right? Umm, hello? Is this thing on?

To start with, the box has instructions for you to download the app "Arris Surfboard Max Manager" for Android. There is an "Arris Surfboard Manager" available but it is not the same app! This app is for different Arris devices (which I just presumed as modems... though I could be wrong). The correct app needed for installation is called "Surfboard Central".Following the instructions at "Surfboard Central" seems simple to follow. Installation went through as expected and wifi was correctly configured (and working). What follows next is the nightmare. The app will ask you if you want to install a satellite... which I chose. However, there is button labelled "Next" which is unclickable (no matter what I do). If I click "Cancel", it would just bring me back to the app page where there are several links for you to add a satellite. Clicking any of this links would bring you to the same page with the "Next" button (but unclickable).I chose to close the app and restart it. To my surprise it brought me back to the start of the installation process... but now you could no longer connect to the router since it was already installed. I had to reset the router and repeat the installation process. It went through again... but like what happened previously.... I'm stuck with the unclickable "Next" button when I tried to add a satellite.What use would I have for an additional satellite if I can't install it? It's a very frustrating experience! Avoid this product. It's cheaper but you get what you pay for.