Ecovacs DEEBOT OZMO 920 2in1 Mopping Robotic Vacuum with Laser Navigation, No-Go Zones, Systematic Cleaning, Multi-Floor Mapping, Works with Alexa & App, Large, Black

I bought this ECOVACS deebot ozmo 920 on the Black Friday day from amazon with 50% discount. This is one of the best deal I got for one of the best product. ECOVACS has demonstrated how the available technology can be integrated together delivering a great product. Amazon promised to deliver in a weeks time but actually was delivered in 5 days. It was nicely packaged to avoid any damage during shipping so amazon gets credit for the price and shipment.The robot has a great finish and looks like made with a quality material. The quick start guide was very easy to follow and I downloaded the ECOVACS home iOS app after scanning the barcode on the robot.Followed the instructions on the app and connected to the wifi. It only works with 2.5 GHz wifi frequency. I have an Apple router and it has both 2.5 and 5 GHz so got connected within seconds. 2.5 GHz can penetrate the walls better than 5 GHz and the robot needs wifi connection to do its job therefore ECOVACS supports only 2.5GHz.The first cleaning cycle created a complete map of the house. The map is very accurate and you can see the robot inside the app moving on the floor in real-time. There are lot of features in the app. Following options are available in the app for starting the cleaning cycle.Auto: it cleans the whole house in a single cycle.Custom: you can create a custom area on the map with your fingers and it cleans only that area. I use this feature to clean a hallway entrance which gets dirty with the dirt from footwear. You can use whatever custom area you need and get it cleaned.Area: To use this feature you need to first divide your home into different rooms or sections and then you can just select that area or areas and it will clean in the selected orders. E.g. I have created areas like living room, dining area, kitchen, kid’s rooms, bedroom, bath, etc.It also has a mopping capability and the way ECOVACS has designed it is really worth appreciating. It comes with a small water tank to which a mopping plate can be attached with a cleaning cloth. The whole assembly of water tank along with the mopping plate and it’s cleaning cloth can be snapped under the robot while doing a vacuum on hard floor. The mopping feature is obviously only relevant for hard floors so the robot doesn’t go on the carpet once it has mopping plate installed. My house is mostly carpet with tile floor in the kitchen and bathroom. So usually I keep mopping plate removed from the robot and let it vacuum the carpet area first. Whenever I need to clean the hard floor, the robot can be summoned to that area and mopping plate along with water tank can be snapped in once the robot arrives in that area. It needs to be paused for the same and then cleaning can be resumed once the water tank along with the mopping plate is snapped in. The water output can be controlled through the app.Coming to the most important task of vacuuming, the suction is powerful and it’s able to suck all the dust and debris from the carpet or hard floor. The robot automatically adjusts the suction power for carpet vs hard floor. It navigates along the selected area in a systematic way. First it does the cleaning around the walls or edges and then goes in straight lines covering the selected area. I haven’t experienced any missing spot so far. The app has a feature to schedule cleaning for different areas in a given sequence.The dust container is enough if you are cleaning 2-3 times a week else you may need to empty the container during the cleaning cycle. The cleaning can be paused and resumed again either from the button on the robot or from the app.It has a strong battery which can run for 110 minutes. If it runs out during cleaning, the robot goes to the charger and once fully charged resumes the cleaning exactly from the same spot.I experienced an excellent service from ECOVACS support team. If you have any specific questions or issues support team can be contacted through chat or message function from the app itself and I got prompt response from them.The only problem you may face if you have a floor with black design or so. I have a area rug which has a black borders and it was avoiding that area because the sensors thought it has a step. The support team suggested to put an aluminum foil over the sensors and that worked. Since I don’t have any steps it works for me. However, it can be issue.The robot also provide audio feedback while cleaning. It works with Alexa or google home too . I have an apple HomePod so haven’t used this feature. Hope ECOVACS can provide support for Siri/ Apple home as well.Overall my experience is very good with this model which has saved me and my wife from pain of vacuuming on our own. The house is getting cleaned more frequently and it feels great.Thank you ECOVACS and Amazon!Do not look for any other robot vacuum just buy this one.

I really, really wanted this thing to work. It did amazingly well in its first run. Mapped the entire house, cleaned extremely thoroughly, and found its way back to the dock with no problem. I was able to edit the house map to block off my barstools that vacuums always get stuck on. I was omg, finally! The perfect vacuum! But then the problems started. It disconnected from wifi and didn't run the next day at its scheduled time. I reconnected it and manually started it. But it didn't use the existing house map, and got stuck on the darn barstools. And jt was trying to remap the house, but the lidar stopped working after about 1.5 rooms. I manually ran it again, and no lidar. I reset it, and still zero lidar. I contacted support, and they told me to reset it again. Still no lidar. They offered to have me send it back in for repairs, but that's not worth the time. I'll just buy a new one and hope that one isn't defective.

I will be updating this once I figure out how to connect my Kindle and my ECHO show 10 for Aleca integration... Update: since April 2021... Now May. I'm using it significantly less due to my inability to get a decent map to be completed and saved... That's my fault. By the way Kindle does not have the ecovacs app... Perhaps we download it off the internet?Also my Nokia 3.0 I still haven't checked to see if it will let me use the app on that phone instead of the Motorola... Oh wait this phone is Samsung J20 hmm I should try at least lol.First, setting up was easy! Just look for you 2.5 wifi in setting and connect your phone to it, then use password for your 2.0 or 2.5 wifi. If you have only 5.0 with no way to access 2.5 or 2.0 do not purchase I think.Second, it takes a while to map your first floor and save your first map. Once that is done its important to remember if you have any troubles and it doesnt remember where it is... after you untangle the loose carpet edge string which is a frayed square of carpet that is underneath the metal bedframe stands on the floors in order to avoid scratching the floor... move it back to the charging dock manually to restore the map. I also am unsure if it would work to map a second floor without moving the charging dock but I've updated now to decide I should move the charging dock to each floor. The third floor is temporary no matter what how does it get there do Imove the charging dock lol ughThird, it recommends quiet mode for the mopping which i always forgrt at first... also it can't go on carpets to vacuum while mopping so it can't vaccum carpets and mop at the same time but it can do a good job quietly vacuuming hard wood floors simultaneously (quiet mode is only a one time setting only visible to me in the app after clicking the notification that says Cleaning Complete... while its cleaning or not cleaning...). It might just be my vacuum but she doesn't cross carpets to mop other floors. The mopping plate and water tank fall off sometes three so far.Fourth, I'm having trouble using the multi floor advanced setting. Do you move the charging dock to a specific spot (which you specifically cannot move the charging dock or you will lose the map) when you want to switch floors? I think I found one time online it said love the charging dock to its home upstairs and downstairs when you switch floors.Recently, after a month, I know because I can return for the next 3 days only... finally ive gotten a map of downstairs with scheduled cleaning and area cleaning...completely boundaries off, no mopping settings, a few days earlier it had done well mapping upstairs and before that it was downstairs getting the second first map down I cant remember why.Anyways sorry... uhm upstairs it combined my floor for downstairs on top of my upstairs.. I'm so bewildered and I hope I get ot down. If I cant I hope they make an exception and let me return ugh should I just return. It completed a cleaning upstairs today so I will check to see of I can save that map and I brought it downstairs tonight to map just the living room and bedroom then tomorrow morning I want to bring it upstairs without the dock to see if that helps keep the maps....Trying it out at another house we are visiting family! I'll let you know how that goes.