JNH LifestylesJoyous 2 Person Canadian Hemlock Low EMF Far Infrared Sauna

If there was a 4 1/2 star option that is what I would truly give it because of the few things I find wrong with the sauna. However, that being said 5 BIG STARS is what I will give it!!!My sauna arrived faster than I thought it would. The driver actually made sure the pallet was as close as he could get it to the garage doors. So right from the beginning this seemed to be a great experience. We joked around a bit regarding how he could use a sauna after his hard day of delivering heavy cartons all over CT and other states close by and I offer him a free sauna if he would help me build it! Of course he passed on the idea and went on his way and I had a shit eating grin on my face looking at the three boxes that contained one of the things I had on my bucket list for so long and it finally could be checked off. I could have waited for my son to help me bring it all in the house to the spot I was going to put it but I could just not wait for 6 hours to go by so I decided I would open the boxes one at a time and carry each piece in by myself. After I got them all in I took out the (EASY) to follow directions and started to build my bucket list sauna. The directions we clear as a bell and I truly have time with following directions because for some reason I find most are written so poorly. After reading negative reviews about the instructions difficult to follow I found that not to be the case for me and I know it may be difficult to believe it but I built the whole thing all by myself! Some of the pieces were a bit heavy and I am a small guy only 5'7" and 165lbs. but I managed by myself. The door was the hardest to carry alone but even that I managed to do. I think I wanted it so bad I had the adrenaline rush thing going on!!! I do remember somewhere reading that you do not need tools to build this sauna however that is not the case you do need two and they are a screwdriver both flat and phillips and that is it!!! True story. It clips together and lines up really good. Yes I have read the reviews where things did not line-up but this is my review and they did.After it was all built I cleaned up and wiped down both the inside and outside with a slightly damp cloth. There was a tiny bit of saw dust on some of the pieces so I would recommend having a vacuum at hand just to clean it up as you go along. It is minimal but I didn't want to track it all over the house.Now for the test - plug it in and turn it on, crossed my fingers and said a Hail Mary that it heated up and worked correctly and VOILA it did!!! Oh happy day!!! Very happy day! #ohhappydayThe control panel has:Power on/off button - High/low setting either in F or C - Timer from 1 min. to 59 mins.There is a light switch with a small light just over the control panel more so you can see the panel rather than for seeing in the sauna itself as you would really not be able to read very well with just this light. And there is an USB cable so you can attach your mobile device and listen to the music or what ever you choose that will come from the two speakers on each side of the light socket* with a small platform for you to rest your mobile device on. There is also a cable to the right of the control panel for you to add the Oxygen Ionizer if you choose to add this at a later date or when you purchase your sauna I decided to wait on this and would use it as a treat for a later date. There is also a socket* for the Chromotherapy Light if you want to purchase that extra as well. Again I decided I would add these features at a later date.However, I did purchase the set of backrests for my sauna and I am so glad I did. They also work great! I would suggest you do a search for these as the prices are all over the place and I actually found them listed on Ebay at a seller for only $42.00/set with FREE shipping. I love them as they fit the small of my back just perfect and besides they really look cool when in place. So because I liked them so much I decided to purchase the Neck Rests as well and purchased them on the JNH website as I found them to be the lowest price there. However, don't be in a rush and shop around for better deals if you can find them. That is what I did and my search efforts brought me to purchase from those I stated above however you may do better with your own search. Also if you see the sauna somewhere else for a lower price call JNH and tell them and they will look it up and meet the price for you! I think this company is GREAT!!!My first experience was wonderful as well as all to follow since I purchased my sauna and if you are on the edge of if you should or shouldn't I would suggest you GO FOR IT. I truly don't think you will regret it.My PROS are listed in the review and my CONS are as follows:1. There is no weather stripping around the door to seal the hot air in place.2. My control panel is slightly off center (this is my OCD kicking in place)3. I feel the heater under the seat could be longer to provide more heat down there. There is room enough for the company to make a panel about 6" - 8" longer and I think it would make a difference. It's not cold by all means but I understand what the others are saying in their reviews regarding a cold spot at the floor level. If the company builds a longer panel for that section I would have no problem in purchasing it to up grade the level of heat down there.4. I have an Iphone and the phone heated up too much and would not allow the music to play for more than 30 min. as it said "the phone needed to cool down. This is not a fault of the sauna it's just too much heat for the phone. However, I was able to remedy that problem by reversing my roof panel of the sauna an putting the air vents to the back instead of the front and I feed the cable through the airvent to the outside of the sauna and now I can listen all day if I wanted to without the phone over heating. And you don't loose heat with through the vent being open as you can close it just to the cord and the opening is so small that I doubt you are loosing but a bit of heat. Perhaps JHN willl feed the cord through the sauna in a different place so this won't have to be done for future customers.5. NOTHING MORE AT THIS TIME - NOT TO SAY IT'S NOT GOING TO CHANGE DOWN THE LINE BUT RIGHT NOW THE CONS ARE SO MINOR. THEREFORE THE 4 1/2 STAR STATEMENT AT THE BEGINNING OF MY REVIEW.I called JNH and told them my concerns and spoke with a few different people. EVERYONE was just wonderful to speak with and all are concerned that the customer is realy happy and taken care of. I mean they really care and listen to what you have to say. For the few of you that have stated that costomer service is bad - WHAT THE HECK ARE YOU TALKINNG ABOUT??? They were great to me and cared about what I have to say. Of course there are those that no matter what in life happens to them have to complain and have a fit over the slightest thing and call up so upset that they treat the person at the other end like s--- so what do you expect??? No one should have to listen to someone being out of control no matter what the problem. Sometimes we forget that that person did not make the product themselves, they didn't do it to you, they are there to help you and listen to your concerns and try to make things right for you. All the yelling and meaness in the world will NOT get you anywhere. They are doing the best they can and I get your fustrations when things you pay a lot for are either broken or not working correctly. It's a bummer yes, but they personally did not do it to you so give them a break and hold your cool and explain the problem with kindness toward them and I am sure you will get a lot more from your complaint/s. I personally had all good experiences and Alex gave me the best customer service possible. He not only was kind and curitious but he truly listend to my concerns I stated in a kind and nice manner and therefore I assure you I was well taken care of. THANK YOU! Alex you are truly an asset to the JNH company and I only hope they reconize you for it.If things change over time I will update my review but for now I am a happy camper with another bucket list item checked off before I leave this part of lifes journey. #ohhappyday.PLEASE note that this review is for the JNH Lifestyles Joyous 2 person infrared sauna and not any other saunas in the JHN collection.

Oh Wow I just got my Sauna and put it together right away. I have used it several times now. I have to hand it to this company, the quality of the engineering of this thing is perfect, the parts fit perfectly and it was put together (alone) in about 30 minutes, though I recommend two people working on it, because lifting the heavy parts are a little much for a single person. Plugged it in and as soon as it had "burned in" I tried it out. Everything worked perfect~! Used it several times sense. I have started off with 30 minutes at 110 degrees will increase time and temperature as soon as I know what is comfortable. The heating elements never get so hot that touching them would give you a burn, though I have a bad habit of putting my feet against the lower ones. It heats up in less than 15 minutes.Good part. Excellent quality, engineering and planning for the price.Bad part: Well they really need to work on the instructions. Much can be done to improve this. Though common sense tells you how to put together a box. First trying to get all on one page while leaving the back unused is a mistake on their part. Darker larger pictures would be an improvement. They need to say more about the electrics such as the speakers music attachment and mood light etc. After all this is about the only thing I had a question on. One last thing is that they tell you to unplug the unit after each use. Now if you are pulling that plug out each time you use it, soon you will have a problem. A master switch to turn off the transformer would be much more practical. If you have not special switch wired for it, I would suggest a small switched power strip such as is used with computer equipment.A couple of other hints. In attaching the heating units. Put the bottom screw in first so you can tilt the unit to see the hole, then you can see the top one just looking down. I learned this the hard way, stabbing a hole I could not see was a problem. Also leave the two elements toward the front off until you have placed the seat front in. If you are like me and do this backwards, no worry, just unlatch the front latches of bottom sides and slightly splay the sides out gently to make room for sliding this in. No scratches, No problem. I will be sending pictures when the project is complete as I am making a special place for the unit.

After receiving this product, the delivery driver jeff was very accommodating with the drop off and call ahead. The set up was a breeze, simple clear instructions and the size/fit can sit in any room of the house. Using this product has been overall beneficial in many ways including sweating out toxins with the heat, concentration, reduced pain and inflammation from muscles and body aches. The value and quality of the wood and price point is in your favor for what you get. But I can't stress this point enough, if you have any issues then call into customer service and APRIL will do everything in her power to assist and reassure you that they will do everything they can to make sure you have the best equipment, experience and lifestyle you deserve.

The sauna does work but their customer service is a complete zero. I tried their website but could not get past their website chat line. All I wanted was to know how to make the light work. I did buy light bulbs that were suppose to work but did notAll I wanted to know if their lights were proprietary. Why does something so simple have to be so hardI am 80 and want the good old days back when customer service really caredI also thought the electrical system was extremely difficult to connectAlso it does take at least two to safely set the walls and frontThis is the first time I have ever given a negative ratingJust frusratrated with their response overtime I use the saunaIt does heat up in a reasonable time frame and I do like the openess of the glass wasGreat if you have claustrophobia