LG 383EER3001V Genuine OEM Shock Absorber for LG Washing Machines

LG OEM parts delivered on time. Washing Machine works as new.

Fit my 11 year old LG WM2450HRA that had started walking around during the spin cycle. I ordered three new shocks and all three came with two new pins each (6 total). They look and feel VERY similar to my old ones. I will say the old ones are slightly wider in the widest part, and the new ones had different serial numbers than the old ones I replaced (see photos). I’m not sure if this will matter in the long run. The new pins too were very slightly wider and more opaque in color. That being said they seemed to fit just fine and I just ran a BIG load of laundry and the washer stayed put and seemed much calmer and content to do it’s job.If you are like me and are planning to do your repairs yourself with the help from YouTube or the installation videos from the direct parts vendors just be aware it is NOT as easy as they make it look. For me, the plastic pins were harder to remove and install than in the videos. There is no way on this great green earth that you will be able to push the new ones in using just your fingers. Grease them up with some hand soap or a plastic-safe lubricant and tap them in with a hammer when installing or use some channel locks or a clamp to push them in. The openings for the pins on the shocks also have a wider end and a narrower end - it will be easier to put the pins through if you start at the wider end.Also, do yourself a favor and order a spring clamp expander along with these shocks because if you have a front loader and are working by yourself it will save you about an hour and a lot of blood, sweat, and tears getting that spring clamp back on the door gasket when you’re done. I was able to get mine back in after a lot of horsing it with channel locks and a screw driver but I scratched up the side of my washer a fair amount and my fingers are still throbbing an hour later.Bottom line - this was the best price I found for these shocks, they fit my machine, came with all the necessary pieces, and seem to have fixed my problem. 10/10 am happy with my purchase.

After 12 years it was time, now it hums like new!

In short, these will work. HOWEVER, while these appear to be OEM and close to the shocks that my WM3470HVA washer uses, they are not the same! Their diameter at the dampening element is thinner, please see my attached pictures.The long story is (and what I’m about to write, took me at least 6 hours of internet search to find out), that apparently the part number 383EER3001-x has more than one versions, 383EER3001-J, 383EER3001-V, -J, -U, -K, -G, -E, W, U - you get the picture. Each version is referring to a different shock. Indeed that is evident also from the part number that is printed on the shock. For example for our LG WM3470HVA, the correct part number was 383EER3001 V, which then corresponds with ACV7290950 1 (it is also printed on our shock, please see picture), however the part that you will receive here is ACV7290950 3 (printed on the Amazon shock, please see picture), which seems to correspond with 383EER3001 J.It is entirely possible that this ACV7290950 3 a new model that supersedes ACV7290950 1, however I found nowhere any mention by LG of this. I also found out that the newer WM3770HVA washer, that has identical drum capacity/size of our older WM3470HVA, is using the newer ACV7290950 3. In other words a washer of same capacity/size drum is getting away with the newer, smaller, less beefy shock. Was this really cost saving on part of LG or did LG find out that the a less beefy shock is enough? I have even eMailed about all this to LG-parts sales, however I had not received any ‘useful’ answer from them other than ACV7290950 1 was still available to purchase.So this is where we are. I decided not to use this part, due to my personal distrust in the less beefy design and returned it due to the ambiguity that I perceive surrounds it.One word about the 1/4 – 1/2 inch play that multiple reviewers have mentioned:I have checked and this was the case on my old shocks as well. This appears to be definitely BY DESIGN, because it seems to be the NORM across all other similar shocks. I suspect that this was done intentionally by the manufacturer, in order to extend shock life, by the shocks not responding to every little small-micro movements.Also the “eyes” plastic bushings on both end of all my old shocks appeared to be a bit worn, with small warn though areas (you may see this on the pictures that I have attached). However I highly doubt that this would pose any issue, because those “eyes” are seem to be razor thin to begin with. In addition I believe they would already get out of round when they are being pressed in at assembly, so consequently they won’t wear perfectly. Plus if you looks close, the pins are split as well to provide tension, so the pins aren’t ensured to be round to begin with anyways. I think these pressed in “eyes” primary function is simply to aid the assembly by guiding the pins on the factory assembly line.In case of our LG WM3740HVA washer I was able to reach all 3x shocks from the back. Although the front 2x ones were quite a gymnastic effort. I have used a 13mm socket to depress the locking tabs of the pins and then my Knipex 3891200 pliers to pull the pins. Channel lock pliers will work, but when I had to reach in deep for the front ones, the Knipex 3891200 has proven to be extremely helpful. If you decide to remove the front plate, so that you can work from the front, do yourself a favor and get a Tube Spring Expansion Tool. I did not go this route this time, but on another repair I needed to remove that spring and it was a major pain in the neck without the aforementioned special tool. Amazon has it and it is not expensive. Amazon has the Kipex 3891200 as well.Some repair videos that I have found recommend using white lithium grease on the pins, so have it ready as well. I was able to get away with not needing extra grease, because I found plenty of old grease trapped in the cut-groove of the pins, which I then just pulled out and reused for the pins. Still it may be a good idea to prepare a small tube of white lithium grease.One more last word. When I opened the back of our washer, I found the drums green-yellow safety ground wire that comes out of the motors harness to be broken off at it’s mounting tab. So I repaired it before reassembling our washer. However I re-located it, by drilling a hole closer to it’s harness and mounting it there.

Washer is maybe 5-6 years old and was doing a lot of banging, seemed like more than usual. Seemed like a balance ring issue but reading around online everyone was pretty adamant that it would be these shock absorbers. They were right.Ended up taking the washer off the pedestal and flipping it on it's side. Then the front two were easy to replace with a pair of pliers and a small hammer. The back one I needed to remove the rear plate to get access to one of the mounting points.All in all I did this with another persons help, as you do need to lift the washer and it's heavy, in maybe an hour taking my time and doing some cleaning along the way. I do not see how you could do this only from behind, you have to do it from the bottom and the back.Now the washer is so much quiter and so much better at spinning/balancing the loads. Very happy with the cost + time to do this fix. Much cheaper than buying a replacement.I will point out, these are not pressurized shock absorbers and is probably partially why they wear out so fast. Seals on two of my originals were ruined but you can just pull these shocks apart with your bare hand and put them back together.

These are terrible, they're a redesign from the original and I'm not sure why- as the shaking problem got worse than my 14 year old set that had worn enough to allow excess vibration/movement. A good 1/2 to 3/4" of free play is in these shocks before they start to damper the movement, which is enough for the washing machine drum ot move around enough and bang violently against the external housing when in use.