Why does charging stop at 80%?

Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.

What functions does the button have?

Pressing the button once displays the battery level and activates wireless charging. Holding it for 2 seconds turns off the lights and the wireless charging feature. Holding it for 5 seconds disables the "Instant Connect"feature.

Why is my phone overheating?

We regulate the charging surface to stay below 104°F (40°C), but your phone may still heat up, especially under heavy use. If overheating occurs during charging, pause and let the phone cool down before resuming.

Why is my power bank providing fewer charges than expected?

Due to a 35% to 45% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged Anker MagGo Power Bank (10K, Slim) effectively provides about 5,500mAh to 6,500mAh ofusable power to your devices.

Why can't I charge my AirPods?

If the AirPods case doesn't fully cover the charging area needed for wireless charging, the feature won't activate. Ensure the case is centered on the charging pad and press the button to start charging.

Product Dimensions	10.4 x 7.06 x 1.43 cm; 199 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	A1664
Special features	Short Circuit Protection, Slim, Over Charging Protection, Fast Charging, Travel, USB-C Input ：5V⎓3A / 9V⎓3A/15V⎓2A 30W Max, USB-C Output ：5V=3A / 9V=3A/ 12V=2.5A/ 15V= 2A/ 20V= 1.5A 30W Max
Color	black
Item Weight	199 g

Anker MagGo Power Bank, Ultra-Slim 10,000mAh Magnetic Portable Charger, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Battery Pack, PD 30W, Ergonomic Design, For iPhone 17/16/15/14 Series Only

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