Can I connect the headset with my desk phone or landline?

Sorry, the headset is compatible with cell phones, computers and most Bluetooth devices. It can't be used with desk phone or landline. If your desk phone has Bluetooth function, you can have a try

Can the Multi Functional Button answer call on computer

The MFB button is designed to use on cell phones, so if you use the headset on computer, please answer/hang up calls manually on computer interface

How does the noise cancellation work in a office or home?

Our wireless headset integrates both Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC), this ensures clear voice transmission during calls and you won't be bothered by others

Can the mute function work in all software?

The mute button is compatible with most software, but not all software. So if you noticed the mute butoon can't work, you con reach out to us and we can help

If the microphone has no sound after I connect it to computer, how to fix it?

Please try to plug the USB dongle into another USB port, next make sure both the output(speaker) device and input(microphone) device are set to the M112

Upgrade ANC & ENC Headset with Microphone for PC, Wireless Headset with Mic for Work(Flip-to-Mute & USB Dongle), Bluetooth 5.4 Noise Cancelling Headphones with Mic for Call Center/Home/Computer/Phones

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